Marketing Office Administrator

• Oct 2023 - Present

Marketing & Member Services Coordinator

• Nov 2022 - Oct 2023

Marketing Intern

• Aug 2021 - Jul 2022

- Conducte weekly market research and analyzed current trends; created content for various social media platforms, such as Facebook, Instagram, Twitter, and LinkedIn. - Collaborate in weekly team meetings and contributed to brainstorming and idea generation. - Accompany Director of Corporate Marketing and Chief Operations Officer with any tasks as assigned. - Develop and execute Content Planning Calendar/Schedule to track 5+ weekly social posts. - Conducte weekly market research and analyzed current trends; created content for various social media platforms, such as Facebook, Instagram, Twitter, and LinkedIn. - Collaborate in weekly team meetings and contributed to brainstorming and idea generation. - Accompany Director of Corporate Marketing and Chief Operations Officer with any tasks as assigned. - Develop and execute Content Planning Calendar/Schedule to track 5+ weekly social posts.

Supervisor

• Jan 2017 - Dec 2020

- Conducted hiring 10+ new staff members while keeping up with retention of staff, coaching, and discipline. - Addressed more than 50+ customer interactions per day, giving detailed, friendly, and polite service to assure customer satisfaction. - Supervised daily operations and organization of facility and events, such as payments and party requests. - Conducted hiring 10+ new staff members while keeping up with retention of staff, coaching, and discipline. - Addressed more than 50+ customer interactions per day, giving detailed, friendly, and polite service to assure customer satisfaction. - Supervised daily operations and organization of facility and events, such as payments and party requests.

Lead Advisor

• Oct 2018 - Feb 2020

- Monitored check-out area and ensure each station remains clean and efficiently run daily. - Welcomed new employees to the facility and engaged in training programs monthly. - Administered day-to-day frontline operations and ensured proper 100+ customer check-out flow. - Monitored check-out area and ensure each station remains clean and efficiently run daily. - Welcomed new employees to the facility and engaged in training programs monthly. - Administered day-to-day frontline operations and ensured proper 100+ customer check-out flow.