Experience

Meta

• French Polynesia
• Law Practice
• 1 - 100 Employee

• Mixed Methods User Experience Researcher

  • Jul 2020 - Present

  Support product development of group management products from conception to maturity using a variety of research methods. Launched products I've helped conceptualize, define, and test: -Admin Assist (automated moderation tool) -Flagged by Facebook (a tool for appealing content that Facebook flags within groups) -member warnings -a process for recruiting new group admins Methods I use: interviews, focus groups, usability testing, surveys, experiments, systematic content analysis, participatory design, creating personas/segmentations



University of Washington

• United States
• Higher Education
• 700 & Above Employee

• Course Instructor

  • Sep 2016 - Jun 2020

  Courses:Primary Instructor: Social Science Research Methods for Communication, Interpersonal CommunicationTA: Public Speaking, Interpersonal Communication, Media Ethics, Decision Science.

• Research Assistant

  • Mar 2017 - Nov 2018

  1. Consulted and facilitated workshops on the project “Healing the Political Divide,” which tested an intervention to improve attitudes towards people with different political ideologies2. Finalized procedures and documents for an upcoming experiment about microaggressions, including surveys, consent forms, recruiting documents, and codebooks



Facebook

• India
• Banking

• UX Research Intern

  • Jun 2019 - Sep 2019

  Studied how to build strong and safe gaming communities online through interviews and usability testing Studied how to build strong and safe gaming communities online through interviews and usability testing

• UX Research Intern

  • Jun 2018 - Sep 2018

  Studied civility and meaningfulness in political conversations on facebook through interviews and content analysis. Studied civility and meaningfulness in political conversations on facebook through interviews and content analysis.



Writing Instructor, Brigham Young University

• Writing Instructor

  • Aug 2014 - May 2016

  Courses:Writing 150—Writing and RhetoricEnglish 312—Persuasive Writing

• Writing Program Leadership

  • Jul 2015 - Apr 2016

  1. Oversaw the training and continued development of ten graduate instructors—taught during a week-long training, held regular training meetings, observed and provided feedback for each instructor2. Managed the writing tutor program as the Writing Fellows Associate Coordinator—included hiring, training, and supervising 53 tutors; coordinating with faculty; and planning events

• Research Assistant

  • Aug 2014 - Jul 2015

  Research Assistant for Dr. Brian Jackson, BYUHelped develop a simulation for a writing class and conducted primary research to evaluate the effectiveness of the simulation—included designing surveys, gaining IRB approval, conducting focus groups, and doing a comparative analysis of writing from test and control groups. Research Assistant for Dr. John Bennion, BYUAnalyzed qualitative data from a study comparing a standard entomology class to a field study class—included coding reflective responses and writing the research report detailing methods, results, and conclusions



Teaching Assistant, Brigham Young University

• Teaching Assistant

  • Jul 2012 - May 2014

  Courses: English 211 and English 212—Rhetoric and Civilization 1 & 2Responsibilities included grading, conferencing with students on their writing, teaching the course once or twice a semester, and helping the primary instructor develop instructional materials (quizzes, handouts, etc.)

• Senior Writing Tutor

  • Jan 2012 - Apr 2014

  1. Created learning materials for over 50 tutors to use in their conferences.2. Trained over 30 tutors through 4 tutoring workshops 3. Managed a team of 3 tutors.4. Tutored students on multiple writing assignments in the following courses: German 422R: Major German Authors English 294: Transatlantic Literary History English 292: British Literary History 2 Classic Civilization 241H: Honors Greek and Roman Mythology

• Webmaster

  • Jan 2013 - Aug 2013

  Planned a new web design to attract more readersWrote 4 articles published online or in print and edited 25 more articles