Laurel Pinkley

Renewal Operations Executive at Texthelp
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Contact Information
us****@****om
(386) 825-5501
Location
Columbia, US

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Experience

    • United Kingdom
    • Software Development
    • 200 - 300 Employee
    • Renewal Operations Executive
      • Oct 2023 - Present

    • United States
    • Software Development
    • 400 - 500 Employee
    • GTM Revenue Enablement Operations Manager
      • Oct 2022 - Feb 2023

      Managed operational activities across Revenue Enablement to develop a standardized Enablement experience. Stood up standard operating procedures for many initiatives, including how Sales, Account Management and Customer Experience Enablement teams partner with Leadership Teams to track progress toward Dandy business goals & OKRs.

    • United States
    • Financial Services
    • 700 & Above Employee
    • Sr. Specialist, Learning Experience
      • Oct 2021 - Jul 2022

      Project managed an ever-evolving portfolio of cross-functional initiatives that are high-stakes across Sales, Operations and Enablement departments. Work globally to strengthen the end-to-end experience for existing and new programs.

    • Sr. Enablement Trainer, Coordination
      • Apr 2021 - Oct 2021

    • Enablement Trainer, Closing
      • Oct 2020 - Apr 2021

      Charlotte, North Carolina, United States

    • Closing Expert
      • Nov 2019 - Oct 2020

    • Closing Agent
      • Apr 2019 - Nov 2019

      Rock Hill, SC

    • United States
    • Banking
    • 1 - 100 Employee
    • Member Services Associate
      • Jun 2017 - Jun 2018

      Utica, New York Area

    • Water Polo Graduate Assistant
      • Aug 2015 - 2017

      Utica, New York Area

    • United States
    • Capital Markets
    • Administrative Assistant
      • Feb 2015 - Aug 2015

      Houston, Texas

Education

  • Whittier College
    Bachelor of Arts (B.A.), Economics
    2010 - 2014
  • Utica College
    Master of Business Administration (M.B.A.), Economic Crime and Fraud Management
    2015 - 2017

Community

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