Technical Architect

• Jul 2022 - Present

Consulting Manager

• Aug 2021 - Present

- Manage a team of 6 technical consultants- Craft development plans for promotions - Achieve an average team quarterly utilization above target- Provide mentorship to newer employees

Senior Technical Consultant

• Mar 2021 - Aug 2022

- Trusted HRSD Resource- Led a project team of HR Consultants- De facto architect on the most critical HR Account; led new implementations, upgrades, and enhancements- Enable and support junior resources on HRSD

Technical Consultant

• May 2019 - Mar 2021

- Specialize in HRSD and ITSM- HR Tech Lead on critical accounts- HR and CMDB Integrations (IRE)

Technical Consultant

• Jun 2019 - Sep 2019

- Deployed to Aviles, Asturias, Spain for the opening of the new Acorio branch.- Multilingual onboarding & training- Coordination with North American resources & projects

Associate ServiceNow Consultant

• Apr 2018 - May 2019

- Half a dozen successful engagements focused on ITSM- Developed complex workflows with REST to spin up/decom servers - Extensive work in Request Management and Service Catalog- Leading client facing calls such as Knowledge Transfers and demos

HR Coordinator

• Oct 2017 - Apr 2018

- Worked to drive the recruiting and interview cycles- Recruited and successfully filled positions for Academy classes, coordinated virtual and in-person interviews, and automated interview and HR onboarding processes - Took on HR and Recruiting projects proactively to help further build and promote Acorio’s brand to the ServiceNow Community as well as internal initiatives to ensure employee engagement

ServiceNow Talent Acquisition Coordinator

• Jun 2017 - Sep 2017

Creative Recruiter

• Jun 2016 - May 2017

The Creative Group specializes in placing highly skilled interactive design, marketing, advertising and public relations professionals with a variety of firms. Our passion is connecting skilled creative talent with the best projects, and contract-to-hire and full-time jobs. We maintain business relationships with a variety of organizations, including AIGA, the American Advertising Federation, Graphic Design USA, HOW and Rhode Island School of Design, which underscores our commitment to serving the creative community.

Collections Assistant at the Richard F. Brush Art Gallery

• Aug 2015 - Jun 2016

Wrote, edited, and translated online content for the gallery, ensuring historical and grammatical accuracy. Assisted with the manual and automated recordkeeping of the permanent collection and other office-related administrative tasks which required attention to detail

Summer Research Fellow

• May 2015 - Sep 2015

Researched a variety of stickers and created exhibitions revealing how they reflect on different social, political and economic events in Spain from the 1970s to present day.Created a website and developed a cataloging system to organize the collection and make more accessible to the public.

Field Blogger

• Aug 2014 - May 2015

Documented on a collaborative blog the ways in which ordinary people make use of public space to express themselvesVentured through the streets to collect political stickers and other physical content to add to the People’s History Archive, where I then catalogued and analyzed their contextual meanings Documented on a collaborative blog the ways in which ordinary people make use of public space to express themselvesVentured through the streets to collect political stickers and other physical content to add to the People’s History Archive, where I then catalogued and analyzed their contextual meanings

Student Intern

• Jan 2015 - Apr 2015

Completed research on the refugee situation in Spain and Europe. Used this research to create the statistics and graphs section in the 2015 edition of their book, “Informe 2015, Las Personas Refugiadas En Enspaña Y Europa,” an extensive look into refugee trends in Europe. Translated company reports and information on the Syrian refugee status from Spanish to English and vice versa Completed research on the refugee situation in Spain and Europe. Used this research to create the statistics and graphs section in the 2015 edition of their book, “Informe 2015, Las Personas Refugiadas En Enspaña Y Europa,” an extensive look into refugee trends in Europe. Translated company reports and information on the Syrian refugee status from Spanish to English and vice versa