Experience

Golf de la Bresse

• France
• Spectator Sports
• 1 - 100 Employee

• Directrice Générale

  • Jan 2020 - Present



Domaine du Gouverneur

• France
• Hospitality
• 1 - 100 Employee

• Directrice Générale

  • Jan 2020 - Present

  Monthieux, Auvergne-Rhône-Alpes, France

• Responsable Hébergement

  • Dec 2018 - Dec 2019

  Monthieux, Auvergne-Rhône-Alpes, France



The Hoxton

• United Kingdom
• Hospitality
• 400 - 500 Employee

• Front Office Agent

  • Mar 2018 - Nov 2018

  Région de Paris, France The Hoxton opened its doors in Paris in August 2017 as one of the most exciting hotel openings and Ennismore's fourth hotel in Europe. I joined the team in March 2018 and I was in charge of : • Dealing with the arrival and departure processes for all guests. • Dealing with the in house guests accounting and ensures the accuracy of guest billing. • Ensuring the accuracy of data in all systems and that all guests are quoted the correct rate as per the selling strategy and web… Show more The Hoxton opened its doors in Paris in August 2017 as one of the most exciting hotel openings and Ennismore's fourth hotel in Europe. I joined the team in March 2018 and I was in charge of : • Dealing with the arrival and departure processes for all guests. • Dealing with the in house guests accounting and ensures the accuracy of guest billing. • Ensuring the accuracy of data in all systems and that all guests are quoted the correct rate as per the selling strategy and web site. • Ensuring maximum occupancy and 100% guest satisfaction levels. • Monitoring the performance of the team and giving regular feedback to Guest Services Managers and Front Office Manager. Show less



NoMo SoHo

• F&B Director Assistant

  • Aug 2016 - Jan 2017

  New York, New York, États-Unis • Created a Welcome Package, a Training Program and supervised staff trainings • Managed the restaurant’s reservations • Handled customers' reviews on social media (Yelp, TripAdvisor, OpenTable) • Created a new tips allocation system • Coordinated the organisation of events such as Halloween and New Year’s Eve



Le Café des Stagiaires

• Vietnam
• Restaurants
• 1 - 100 Employee

• Bar Manager Assistant

  • Aug 2014 - Jan 2015

  Shanghai City, China Le Café des Stagiaires was born during a final school project of EHL's students. Their success led them to 4 openings, in China and Thaïland. As an Assistant Manager of the first bar opened in Shanghai, I was in charge of: • Performing daily stock inventory and orders • Elaborating and creating cocktails • Coordinating events such as the 3rd anniversary of the bar, Halloween and New Year’s Eve



sketch London

• United Kingdom
• Restaurants
• 1 - 100 Employee

• F&B Intern

  • Sep 2013 - Dec 2013

  London, Royaume-Uni Sketch, Chef Pierre Gagnaire's gastro-brasserie, is one of the most vibrant restaurants in London. • I experienced the following positions : Runner, Cocktail Waitress, Waitress. • I always strived at ensuring a quality service while working under pressure in a buzzy environment.