Experience

Senior Group Europe

• Latvia
• Hospitals and Health Care
• 1 - 100 Employee

• Head of Development | Directrice du développement Europe

  • Mar 2022 - Present

  2022-2023 Audit of Aged Care Residences, at first within Baltics, where 1500 beds have been selected to be bought in LT and EST. In pipeline we do have rare quality of projects in Baltics for more than 5000 beds to be build before 2025. Entrance ticket for new investors is 30M. Contact me by Linkedin messages. 2022-2023 Audit of Aged Care Residences, at first within Baltics, where 1500 beds have been selected to be bought in LT and EST. In pipeline we do have rare quality of projects in Baltics for more than 5000 beds to be build before 2025. Entrance ticket for new investors is 30M. Contact me by Linkedin messages.



Medicharme

• France
• Individual and Family Services
• 1 - 100 Employee

• Head of two ACR | Directrice multisites EHPAD "Les Châtaigniers" & FAM "La Passerelle"

  • Jan 2021 - Feb 2022



Webhelp

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Team Manager

  • Jul 2019 - Oct 2020

  Business Development “Signify Brand”, responsible of three markets in the contact center : Russia, BENELUX and UK-I - Increasing profitability by making strategic business decisions as implementation of a new BTB Team and BTB processes - Growth in terms of business expansion with an addition of Kuala Lumpur Market Team Management of 67 multilingual “Brands Ambassadors”: - Maintain and improve all areas of operational performance by monitoring, coaching and providing feedback in both a positive and constructive manner. - Motivation, training and developing team member potential to achieve maximum productivity within our overall business procedures and objectives - Pro-actively manage and action any potential shortfalls in KPI's or standards at earliest opportunity informing the operations manager. Client partnership and feedback: - Weekly meeting with the client and market leaders: deep dive on the processes and KPI’s results - Ability to drive positive Net Promoter Scores (NPS) and Customer Satisfaction (CSAT) score in line with targets. Show less



VINCI EEE OMEXOM

• France

• Accountant

  • Sep 2013 - Aug 2014



DOCKS ELECTRIQUES RHONE DURANCE

• France
• Retail
• 1 - 100 Employee

• Business Development Manager

  • Jan 2012 - Jun 2012

  - networking and events management to boost up sales for the range of heating products of the brand ATLANTIC - training and coaching of 15 agencies' managers - development strategy definition Target achieved: heating products sales up by 26%. - networking and events management to boost up sales for the range of heating products of the brand ATLANTIC - training and coaching of 15 agencies' managers - development strategy definition Target achieved: heating products sales up by 26%.