Experience

Orbit World Travel (NZ)

• New Zealand
• Travel Arrangements
• 100 - 200 Employee

• International Travel Consultant

  • Jul 2022 - Present

• International Travel Consultant

  • Jul 2019 - Jun 2022

  In charge of personal and business international travel arrangements for Massey University employees as well as international students. Demonstrated consistent ability to close sales and achieve high productivity.Assisting the accounting team with Invoicing and reconciliation.Register client for Conference.Part of After hours & Emergency House of Travel and Orbit Team

• Nationwide Emergency & Afterhours Team Leader for Orbit & associated House of Travel offices

  • May 2021 - May 2022



Massey University

• New Zealand
• Higher Education
• 700 & Above Employee

• Fleet Management Coordinator

  • Jun 2020 - Oct 2020



Travelsmart Ltd

• Travel Arrangements
• 1 - 100 Employee

• Travel Executive

  • Jul 2018 - Jul 2019

  The Travelsmart brand has been in operation in New Zealand since 2001. Travelsmart is a retail travel franchise where the shop owner works in the business.Travelsmart is a division of The Travel Managers Group. Carefully listened to and assessed clients' needs in order to create a match for their vacation plans. Initial contact for all reservations, which includes all cruises, excursions, hotels, airlines, limos, rental cars, event tickets, and dinning. Prepares all ticket exchanges and refunds. Collected payments, secured insurance, and booked travel packages for clients. Marketed products and services to prospective customers through several forms of media advertising. Show less



CPG Hotels New Zealand

• New Zealand
• Hospitality
• 1 - 100 Employee

• Function Manager

  • Jan 2018 - Apr 2018

  CPG Hotel Group was established in May 2015.CPG Hotel Group one of New Zealand’s largest privately owned hotel groups. Their Collection currently has 7 properties in 5 locations in New Zealand. Planning and Organizing functions. Training and Supervising Waiters / Bartenders/ Barista. Dealing with customer queries and complaints. Preparing promotional materials and displays . Preparing Roster, weekly Stock take and orders. CPG Hotel Group was established in May 2015.CPG Hotel Group one of New Zealand’s largest privately owned hotel groups. Their Collection currently has 7 properties in 5 locations in New Zealand. Planning and Organizing functions. Training and Supervising Waiters / Bartenders/ Barista. Dealing with customer queries and complaints. Preparing promotional materials and displays . Preparing Roster, weekly Stock take and orders.



CWT

• United States
• Travel Arrangements
• 700 & Above Employee

• Corporate Travel Consultant

  • Feb 2015 - Dec 2015

  BNP Paribas Team: Preparing all ticket exchanges and Refunds, Serving as a point of contact for client travel problems and inquiries, Organizing Domestic and International travel for BNPP with appropriate products or modifications within the companies travel politic and budget, Booking flights, hotels and car arrangements via e-mail, phone and GDS, Online assistance. BNP Paribas Team: Preparing all ticket exchanges and Refunds, Serving as a point of contact for client travel problems and inquiries, Organizing Domestic and International travel for BNPP with appropriate products or modifications within the companies travel politic and budget, Booking flights, hotels and car arrangements via e-mail, phone and GDS, Online assistance.



Armatis

• France
• Business Consulting and Services
• 700 & Above Employee

• Customer Service Representative

  • Nov 2013 - Oct 2014

  Armatis-lc is a leading provider of contact centers and call centers in France. During this time I worked for Air France (national airline company) and also for Amadeus (GDS) help desk support for travel agent. While my role was to be in charge of: Serving as point of contact for Air France customers and travel agent problems and inquiries. Preparing all ticket exchanges and refunds. Updating files, client profiles, reset password and helped travel agent on Amadeus GDS computer system. Using AMADEUS GDS, OSCAR system, ALTEA computer system. Show less