Laura R.

Vehicle Quality Release Specialist at Volkswagen Chattanooga Operations
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Location
US
Languages
  • English Native or bilingual proficiency
  • Spanish Native or bilingual proficiency
  • German Limited working proficiency

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Credentials

  • Lean Six Sigma Yellow Belt (ICYB)
    Riverwood Associates, LLC
    Apr, 2021
    - Sep, 2024
  • Carlisle Syntec single-ply contractor certification
    Carlisle SynTec Systems

Experience

    • United States
    • Motor Vehicle Manufacturing
    • 100 - 200 Employee
    • Vehicle Quality Release Specialist
      • Jan 2022 - Present

      •Responsible for the quality releases for ID.4, Atlas, and Cross Sport. •Select and order cars for events, ensuring availability and shipping to the events worldwide. •Participate in all production phases for every car. •Organize all necessary work and inspections to ensure cars are updated with latest available parts and software and ensure the highest available quality for these event cars. •Organize that every relevant factory team performs checks and tests at those cars, and document every finding and change. •Voice of the customer--drive and analyze vehicles with a customer mindset to resolve problems before vehicle launch. Show less

    • Supplier Quality Engineer
      • Jul 2018 - Jan 2022

      • Responsible for pre-series development of Infotainment systems for the ID.4, Passat, Atlas, and Atlas Cross-Sport. • Main point of contact for software change management topics for Chattanooga Quality Assurance and JIS/JIT suppliers. • Special leadership project included learning about Automotive SPICE, UNECE, and cybersecurity regulations. Understanding how it affects the future of automotive parts, suppliers, and Volkswagen with release and sampling of parts, change management, and testing in the field. • Daily tasks include supplier management and communication, quality submission approvals, containment, and reviewing suspect parts from the production floor.• Track software and hardware changes for radio control units, displays, and antennas. • Assisted with production, VDA, and TRL audits of suppliers in Mexico, Germany, and Alabama.• Oversaw localization of visual displays from Continental Babenhausen to Continental Guadalajara, Mexico—worked with Purchasing, Logistics, and Packaging to ensure a smooth transition. • Collaborated with colleagues in Engineering Assembly, Assembly, and containment to find root causes for issues and related information to suppliers in order to optimize parts. Show less

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Project Coordinator
      • Mar 2018 - Jul 2018
    • United States
    • Construction
    • 1 - 100 Employee
    • Business Development and Marketing Lead
      • Oct 2016 - Feb 2018

      • Hired and managed third party vendors that delivered a new website, social media posts, and updated marketing materials. Monitored all aspects of vendor work and ensured that contract deadlines and quality were met. • Collaborated with project managers and building consultants doing roof takeoffs and at pre-construction meetings. • Able to read and understand roofing specifications and architectural drawing plans, take roof measurements onsite, and compile and deliver in-depth reports with technical recommendations based on data and customer needs and budget. • Head of marketing development—responsible for creating a cohesive brand development strategy across online and print marketing platforms. • Spearheaded website redesign, new online marketing strategy, modernized marketing materials, took video and pictures using various cameras and a drone. • Lead generator through networking and cold calling business owners, facility managers, property managers, real estate brokers, and general contractors. • Attend and volunteer at 8-12 networking events per month interacting with people in director, vice president, and c-level executives across several industries including contractors, developers, investors, and real estate brokers. Show less

    • United States
    • Construction
    • 1 - 100 Employee
    • Commercial and Residential Roofing Sales/Marketing Associate
      • Dec 2014 - Oct 2016

      • Worked with three major roofing manufacturers to place material orders, verified pricing and invoice accuracy, and obtained up to date production lead times to ensure inventory was well stocked at peak times. • Toured manufacturing facility to understand manufacturing process and ensure quality and inventory. • Interacted with international and local customers daily over the phone and in person in both Spanish and English selling products and helping with general and technical questions. • Added a new customer that brought in over $150,000 in sales. • Assisted in inventory management, purchasing, and logistics of commercial and residential products to CRS warehouses, and orchestrated direct material deliveries to job sites across the US worth over $3,000,000. • Implemented a new CRM system to optimize communication and work flow with more than 60 companies and 800 contacts overseeing 600 projects. • Learned new software system for the company and trained colleagues in how to use the new software. Chosen to be part of a team of trainers of 15 people in a company of 125 employees. • Carlisle Syntec manufacturer’s representative assisting customers with Notice of Awards and compliance of construction codes for roofing plans. • Worked with GAF, Johns Manville, CertainTeed, and other major roofing manufacturers to maintain appropriate inventory levels, promote products with special customer incentives, and provide excellent customer service. Show less

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Director of Marketing/Communication and Strength Coach
      • Jul 2013 - Aug 2014

      •Responsible for email correspondence, phone calls, and online scheduling system for 150 members and prospects with over 200 sessions per week. •Optimized schedule for trainers and staff based on increased demand. •Updated client database, personal information, billing and prospect data. •In charge of social media strategy including daily and weekly updates on Facebook, Twitter, blog, and email. •Special projects included Spring Challenge that brought over $4,000 in additional revenue and various marketing projects that doubled the number of leads in a month for four months. •Personal trainer that interacted with over 150 members on a weekly basis. Show less

    • Australia
    • Security and Investigations
    • 1 - 100 Employee
    • Associate and Office Assistant
      • Jan 2012 - Jul 2012

      •Assisted in producing outreach and fundraising events nationwide for Americans Elect. •Coordinated logistics with vendors and maintained attendee lists. •Assisted the team with donor relations and follow up, maintained prospect data, Board of Advisors information, and updated the Raiser’s Edge database. •Performed administrative duties as needed, including: maintaining up to date marketing materials, prospect research, data entry, travel arrangements, and expense reports. •Worked with the president and executive team on various projects including organizing the office and individual files. Show less

    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Major Gifts Intern
      • Mar 2012 - Jun 2012

      •Organized and assisted in the planning and execution of major donor three-day summit. •Helped design, troubleshoot, and update content on the event website. •Was the point of contact onsite and before and after the summit for vendors, international delegates, guests and donors. •Implemented new forms, procedures and methods for the Summit Boutique to help it grow and run more smoothly. •Worked with eight vendors from around to country with logistics and planning. The Boutique resulted in over $125,000 in sales with over 30% of the proceeds benefiting the American Red Cross. •Responsible for financial reconciliation post Boutique. •Helped with mail merges, invitations, writing brochure content, and website management. Show less

    • United States
    • International Trade and Development
    • 200 - 300 Employee
    • External Relations and Development Intern
      • Jun 2011 - Sep 2011

      CRDF Global is a non-profit organization that focuses on expanding international science collaboration focusing on the former USSR and Middle East/North Africa. www.crdf.org I co-wrote marketing materials, website content, daily and weekly newsletters and attended events at Capitol Hill, State Department, and other agencies to promote CRDF Global. CRDF Global is a non-profit organization that focuses on expanding international science collaboration focusing on the former USSR and Middle East/North Africa. www.crdf.org I co-wrote marketing materials, website content, daily and weekly newsletters and attended events at Capitol Hill, State Department, and other agencies to promote CRDF Global.

    • Research Assistant
      • Nov 2010 - May 2011

      STIP is a part of Georgia Tech's Enterprise Innovation Institute and the School of Public Policy. STIP works on various projects that look into how technological advances affect society. As part of the research team, I have assisted in projects that analyze the effects of nanotechnology and society and manufacturing processes of small companies in Georgia. STIP is a part of Georgia Tech's Enterprise Innovation Institute and the School of Public Policy. STIP works on various projects that look into how technological advances affect society. As part of the research team, I have assisted in projects that analyze the effects of nanotechnology and society and manufacturing processes of small companies in Georgia.

    • United States
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Environmental Services Intern
      • Jan 2009 - May 2009

      • Assisted with compliance activities of federal, state, and local environmental regulations including talking to various team members in paint, assembly, and quality control; walked around the plant observing potentially hazardous situations and compiling pertinent data. • Analyzed environmentally relevant data from production operations for monthly and annuals reports given to department heads and VPs. • Created presentations for internal and external environmental outreach and education events. • Was hands on with the implementation of a new, plant-wide recycling program. Gave presentations to different departments and spoke to associates about the new program and guidelines. Show less

    • Undergraduate Research Assistant
      • May 2007 - May 2008

      · Helped graduate and doctoral candidates research relevant articles and information for theses. · Ran over 50 research participants in studies ranging in ages from 18-65 years old. · Compiled and collected data from over 300 surveys participant questionnaires. · Helped graduate and doctoral candidates research relevant articles and information for theses. · Ran over 50 research participants in studies ranging in ages from 18-65 years old. · Compiled and collected data from over 300 surveys participant questionnaires.

Education

  • Georgia Institute of Technology
    Bachelor of Science, International Affairs
    2006 - 2011
  • North Forsyth High School
    2002 - 2006

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