Laura McKee

Senior Customer Support Associate at Choco
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Contact Information
Location
Berlin Metropolitan Area, DE
Languages
  • German Native or bilingual proficiency
  • French Limited working proficiency
  • Spanish Limited working proficiency
  • English Native or bilingual proficiency
  • Hebrew Elementary proficiency

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Experience

    • Graphic Design
    • Senior Customer Support Associate
      • Mar 2022 - Present

      Choco is on a mission to build a connected global food system. With >$175m in backing by leading global tech investors including Coatue, Bessemer, Left Lane, and Insight Partners, we’re dedicated to solving the problem of how to move food around the globe transparently, sustainably, and without waste. Choco is on a mission to build a connected global food system. With >$175m in backing by leading global tech investors including Coatue, Bessemer, Left Lane, and Insight Partners, we’re dedicated to solving the problem of how to move food around the globe transparently, sustainably, and without waste.

    • United States
    • Software Development
    • 700 & Above Employee
    • Content Coordination Administrator
      • Sep 2021 - Dec 2021

      Processing (ingestion, tracking, grooming, troubleshooting) of content, pre- and postproduction. Coordination of operations workflow. Customer onboarding. Processing (ingestion, tracking, grooming, troubleshooting) of content, pre- and postproduction. Coordination of operations workflow. Customer onboarding.

    • Tutor - Förderunterricht
      • Jul 2020 - Jul 2021

      Nachhilfe/Tutoring in German and English, Förderunterricht Nachhilfe/Tutoring in German and English, Förderunterricht

    • Office Management
      • Apr 2020 - Jul 2021

      Secretarial tasks, onboarding and offboarding of members, support in event organisation. Secretarial tasks, onboarding and offboarding of members, support in event organisation.

    • Tutor - English, German, French
      • Mar 2020 - Jun 2021

      Nachhilfe 5.-10. Klasse, Deutsch, Englisch, und Französisch Nachhilfe 5.-10. Klasse, Deutsch, Englisch, und Französisch

    • Germany
    • Higher Education
    • 1 - 100 Employee
    • English Second Language Teacher
      • Jan 2020 - Dec 2020

      Adult education, Private lessons in Business English Adult education, Private lessons in Business English

    • Database Administrator
      • Oct 2016 - Apr 2020

      Acquisition, input and maintenance of data on international relations and student and staff mobility with the database MoveOn. Creation, documentation, and implementation of guidelines, as well as trainings and technical support for internal users of the database. Configuration, import, and troubleshooting of application forms, in English and German. Consultation with faculties about digitalization of application procedures. Communication with technical support at QS Unisolutions via Zendesk ticketing system. User and student support of database and application forms. Show less

      • Oct 2016 - Oct 2019

      Coordination and planning of a study on the language development of bilingual children. Testing 1st-3rd grade children with a set of language proficiency tests in individual and class settings. Communication with parents, teachers, and school directors. Training and coordination of the research team during the testing phase. Entry and analysis of raw data. Scientific transcription of speech recordings. Organization and documentation of cooperation meetings in the framework of the nationwide BIVEM (Berlin Interdisciplinary Network for Multilingualism) network. Maintenance of website, German-English translation. English proofreading of scientific articles. Information booth at events and conference on multilingualism, as well as the Lange Nacht der Wissenschaften. Show less

      • Jul 2019 - Sep 2019

      Support in planning and organizing seminars and workshops. English proofreading of website.

    • Germany
    • Research Services
    • 1 - 100 Employee
    • Data collection for linguistics research study
      • Jun 2016 - Aug 2016

      Independent testing of bilingual pre-school age children participating in a study on the development of literacy skills. Coordination of appointments and communication with parents and teachers for the DRUSLI study, which looks at bilingual children in transition from kindergarten to primary school and the development of their literacy skills Independent testing of bilingual pre-school age children participating in a study on the development of literacy skills. Coordination of appointments and communication with parents and teachers for the DRUSLI study, which looks at bilingual children in transition from kindergarten to primary school and the development of their literacy skills

    • Tutor at youth center
      • May 2015 - Jun 2016

      After-school homework help, with focus on English language homework. General care of kids (7 – 14 years) participating in the “FIT fürs Leben” program of the Hort, along with support with activities and events. After-school homework help, with focus on English language homework. General care of kids (7 – 14 years) participating in the “FIT fürs Leben” program of the Hort, along with support with activities and events.

    • Translation Specialist
      • Feb 2016 - Feb 2016

      Translation from German to English of the company’s Team Book, quality control guidelines. Translation from German to English of the company’s Team Book, quality control guidelines.

    • United States
    • IT Services and IT Consulting
    • Business Development Manager
      • Nov 2012 - Dec 2012

      My task was to research and expand the product onto the North American market. As the only native speaker of English, I also helped translate and proofread all English texts for publication on the website and for communication with customers. My task was to research and expand the product onto the North American market. As the only native speaker of English, I also helped translate and proofread all English texts for publication on the website and for communication with customers.

    • Indonesia
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Translation Specialist
      • Sep 2012 - Dec 2012

      For the artist-in-residency program called HomeBase, I offered translations and proofreading of texts including communications and event descriptions. For the artist-in-residency program called HomeBase, I offered translations and proofreading of texts including communications and event descriptions.

    • Germany
    • Performing Arts
    • 1 - 100 Employee
    • Translation Specialist
      • Jun 2010 - Jun 2012

      During the theater festival every June for three consecutive years, I was the primary translator and proof-reader from German to English for texts including presentations as well as the daily articles published for the bilingual Gazette SPOTS, which reviewed the performances and events. During the theater festival every June for three consecutive years, I was the primary translator and proof-reader from German to English for texts including presentations as well as the daily articles published for the bilingual Gazette SPOTS, which reviewed the performances and events.

    • Canada
    • Media Production
    • 1 - 100 Employee
    • Transcription and Translation
      • Nov 2011 - Nov 2011

      Transcription of subtitles for film clips for a local film festival. Translation of French subtitles. Transcription of subtitles for film clips for a local film festival. Translation of French subtitles.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Research Assistant
      • Apr 2011 - Sep 2011

      Research help to a professor, interlibrary loans, gathering sources from archives. Translation of an interview with Werner Herzog from French to English for publication in Werner Herzog- Interviews, edited by Eric Ames (2014 by University Press of Mississippi). Research help to a professor, interlibrary loans, gathering sources from archives. Translation of an interview with Werner Herzog from French to English for publication in Werner Herzog- Interviews, edited by Eric Ames (2014 by University Press of Mississippi).

Education

  • Humboldt University of Berlin
    Master of Arts - MA, Psycholinguistics
    2015 - 2019
  • Uniwersytet im. Adama Mickiewicza w Poznaniu
    Master of Arts - MA, Erasmus Exchange
    2017 - 2018
  • University of Washington
    Bachelor of Arts - BA, Germanics (Major) and Linguistics (Minor)
    2008 - 2012
  • University of Erlangen-Nuremberg
    Bachelor of Arts - BA, Study Abroad
    2009 - 2010

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