Experience

LJA

• United States
• Civil Engineering
• 700 & Above Employee

• Administrative Assistant II

  • May 2018 - Present



Ironwood Connection

• United States
• Wholesale Building Materials
• 1 - 100 Employee

• Office Manager

  • Mar 2017 - May 2018

  Office manager of iron fabrication division focusing on custom stair rails. Utilize SAP system for order entry, product creation, purchase order creation, receiving and reporting. Assisted sales force with quotes and fabrication team with project scheduling and management. Work with home office in Houston to facilitate human resource and accounting functions. Foster good relationships with builders, homeowners and vendors. Joined team just as company launched fabrication division, so instrumental in creation of procedures and practices. Show less



White Tucker Company

• United States
• Oil and Gas
• 1 - 100 Employee

• Marketing

  • Jan 2012 - May 2016

  Market petroleum equipment products to convenience store owners via literature creation and distribution, digital and print ad creation and publication, social media management, website back-end management, trade show management, promotional product management and sales representative support. Also, support Accounts Payable area by approving purchase orders and material receipt for check printing, analyzing sales order/purchase order reports, identifying and rectifying problem areas, balancing monthly vendor statements against payables. Creation of Crystal Forms through the Prophet 21 Crystal Reports system. Also responsible for a variety of administrative duties as needed. Show less



Saks OFF 5TH

• United States
• Retail
• 700 & Above Employee

• Fine Jewelry Sales Associate

  • Oct 2011 - Jun 2012

  Opened and closed safe to retrieve and return fine jewelry. Responsible for daily inventory reporting to store manager. Assist customers with purchases and returns, process credit card applications. Opened and closed safe to retrieve and return fine jewelry. Responsible for daily inventory reporting to store manager. Assist customers with purchases and returns, process credit card applications.



Invesco Ltd.

• United States
• Financial Services
• 700 & Above Employee

• Customer Service Manager

  • Oct 1986 - Apr 1993

  Formerly American Capital Mutual Funds, Inc. Customer Service Manager for investment call center. Responsible for interviewing, training, coaching and mentoring a team of Customer Service Representatives. Facilitated continuing education workshops to enhance product knowledge and customer service skills. Handled expedited issues to ensure customer satisfaction. Responsible for performance and compensation reviews, counseling and terminations. Earned Series 6 and 63 licenses. Formerly American Capital Mutual Funds, Inc. Customer Service Manager for investment call center. Responsible for interviewing, training, coaching and mentoring a team of Customer Service Representatives. Facilitated continuing education workshops to enhance product knowledge and customer service skills. Handled expedited issues to ensure customer satisfaction. Responsible for performance and compensation reviews, counseling and terminations. Earned Series 6 and 63 licenses.