Experience

Quincy Mutual Group

• United States
• Insurance
• 1 - 100 Employee

• Systems Analyst II

  • Feb 2022 - Present

• System Analyst

  • Apr 2017 - Feb 2022

  Support and present solutions to design new IT solutions.Modify, enhance, or adapt existing systems.Integrate new features or improvements to improve business efficiency and productivity for the Company, agents, and customers.

• Commercial Lines Assistant Underwriter

  • Oct 2013 - Apr 2017

  Provide support in the underwriting process by gathering and analyzing information, ordering reports, and performing quality control checks of assigned product lines.Utilize technical skills by using required systems to rate, issue, assemble, and distribute commercial policies.Special Projects:Proofread and edited the Company's Privacy and Personal Information Security Policy. Drafted Executive Summary of the policy to be disseminated to the Company. Developed multiple Excel tracking logs to facilitate accountability and organization for the monthly product lines renewal system. My initiative to create a centralized tracking system has expanded to include multiple product lines and been adopted by managerial superiors as a new method for assessing the workload in upcoming months and distributing the workflow to the Operations Staff.Elected a Leadership Team Member to speak for Operations for the department's paperless initiative, the ImageRight Project.Assessed the department's paper workflow and designed a PowerPoint presentation detailing the current procedural standards and inefficiencies within the department. Show less

• Accounts Receivable Clerk

  • Jun 2013 - Oct 2013

  Performed administrative, financial, and clerical services in order to ensure efficient and accurate operations in compliance with established policies and procedures.Proofread and edited the Company’s Employee Handbooks.Performed holdback analysis on 2012-2013 disaster claims.Left due to promotion as an Assistant Underwriter in the Commercial Lines Department.



Private Employer

• Think Tanks
• 1 - 100 Employee

• English Language Reading & Writing Comprehension Tutor

  • Sep 2012 - May 2013

  Designed and implemented a bi-weekly program to improve the academic reading and writing skills and educational development for the elementary and middle school children of a private family. Designed and implemented a bi-weekly program to improve the academic reading and writing skills and educational development for the elementary and middle school children of a private family.



Gender Relations Center

• FIRE Starter

  • Sep 2010 - May 2013

  What is a FIRE (Finding Identity, Relationships & Equality) Starter? A peer educator for the campus community that fosters dialogue on issues of identity, gender and healthy relationships. FIRE Starters promote open and inclusive discussion from all students, and encourage their peers to respect the inherent dignity and equality of every member of the Notre Dame family. Duties: Programmed and implemented student targeted workshops, talks, and hot topic events. Facilitated and guided positive discussions in small group settings for incoming freshman students. Featured as a selected upperclassman speaker at the University’s ‘College HAS Issues’ workshop in September 2011 and 2012. Show less



Chipotle Mexican Grill

• United States
• Restaurants
• 700 & Above Employee

• Line Team Member

  • Jun 2012 - Aug 2012

  Prepared, regulated and served food in compliance with state food and sanitation laws. Elevated customer service skills by navigating customer relations and complaints. Left due to seasonal employment as a full-time student. Prepared, regulated and served food in compliance with state food and sanitation laws. Elevated customer service skills by navigating customer relations and complaints. Left due to seasonal employment as a full-time student.



The LaFortune Center

• Cashier/Food Services

  • Jan 2010 - Dec 2011

  Worked in a variety of establishments (Subway, The Huddle Mart, Sbarro, Burger King) in both food service and customer support. Left due to Junior year study abroad program in London. Worked in a variety of establishments (Subway, The Huddle Mart, Sbarro, Burger King) in both food service and customer support. Left due to Junior year study abroad program in London.



Loyal Daughters and Sons

• United States
• Religious Institutions

• Interviewer/Script Editor and Writer

  • Sep 2010 - May 2011

  Transcribed and edited student and faculty interviews for a campus wide student run production on the nuances of student life at the university. Transformed interviews into creative original scenes and edited older scenes to maximize the play’s appeal and impact. Transcribed and edited student and faculty interviews for a campus wide student run production on the nuances of student life at the university. Transformed interviews into creative original scenes and edited older scenes to maximize the play’s appeal and impact.