Laura Gallardo
Operations Support Manager at Sheer Enterprises, Inc.- Claim this Profile
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Spanish Native or bilingual proficiency
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English Full professional proficiency
Topline Score
Bio
Credentials
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Procore Certification: Procore Administrator
Procore TechnologiesJan, 2023- Oct, 2024 -
Procore Certified: Project Manager (Field Productivity)
Procore TechnologiesDec, 2022- Oct, 2024 -
Procore Certified: Superintendent
Procore TechnologiesDec, 2022- Oct, 2024 -
Procore Certified: Project Manager (Quality & Safety)
Procore TechnologiesSep, 2022- Oct, 2024 -
Procore Certified: Project Manager at GC (Financial Management)
Procore TechnologiesSep, 2022- Oct, 2024 -
Procore Certified: Project Manager at GC (Preconstruction)
Procore TechnologiesSep, 2022- Oct, 2024 -
Procore Certified: Project Manager (Core Tools)
Procore TechnologiesAug, 2022- Oct, 2024 -
Procore Certified: Project Manager (Project Management)
Procore TechnologiesAug, 2022- Oct, 2024 -
Lutron Radio RA2 Lighting Control
Lutron ElectronicsJun, 2017- Oct, 2024 -
Commercialization of textile products
SENASep, 2015- Oct, 2024 -
Certified technician alarm.com
Alarm.comOct, 2018- Oct, 2024
Experience
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Sheer Enterprises, Inc.
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United States
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Construction
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1 - 100 Employee
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Operations Support Manager
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Feb 2023 - Present
Work directly with the Director of Construction to facilitate and assist in all departments from and oversight and gap fill expectation. Responsible of structuring project activity costs by monitoring, controlling, and reporting costs as compared to the project budget. #constructionoperationmanager
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Construction Project Coordinator
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Apr 2021 - Present
• Assisting Project Managers with the overall project and contract administration from the start to the finish of the project and taking ownership of the systems required for this.• Examining and adequately understands project specifications and architectural documents• Reviewing and evaluating all projects while also ensuring strict compliance with budgets• Assisting other contractors with the evaluation of all contract documents and preparing reports for any deficiencies in the project• Documenting all construction activities and evaluating the progress of construction projects• Ensure real time reporting for projects and assisting Project Managers with project variances of actuals vs budgets, and weekly updating forecasts.• Demonstrated understanding of basic financial principles and project coordination• Effectively communicate with Project Managers (PM) regarding contract documents, change orders and other contract modifications, approvals, and any additional services-related to billing.• Ensure all staff are fully trained on the capabilities and use cases of available systems and tools. Provide training opportunities and support individual needs of staff related to training.• Monitor accounts receivable and support project managers with collection efforts.• Assists in preparing proposals and contracts by requesting RFP from subcontractors • Provides note taking and meeting minutes as needed.• Communicates with client as needed by managing client specific project needs, track and coordinate.• Provides budgeting, AIA invoicing support, and execution on all projects.• Project closeout manager for all commercial projects• Implement standards for certificate & licensure renewals.
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Accounts Payable Coordinator
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Oct 2019 - Apr 2021
Handled all accounts payable. Collaborated with the office manager and accounting department to keep better track of accounts payable to subs, and other general expenses.
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Evo Door & Window
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United States
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Wholesale Building Materials
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1 - 100 Employee
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Executive Administrative Assistant to President
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Apr 2021 - Aug 2022
Promoted to provide administrative and business support to the President of Evo Door and Window LLC, Sheer Enterprises INC, and another four companies. Work closely with the accounting team and external vendors such as insurance agents, lawyers, and financial companies to facilitate the day-to-day workflow in a fast-paced office environment. • Audit and manage 30 corporate credit cards, overseeing in more than $600K in monthly expenses. Ensure all payments are accurate; recovered more than 15% of lost money in frauds to the company.• Monitor and manage electronics assets such as cellphones and computers, and set up workstations, email, and accounts needed for all new employees to perform his/her duties. • Inspect all auto insurance and ensure car registrations are up to date. Remove and reduce the unnecessary expenses in auto insurance policies, saving at least $25K annually.• Perform tasks for property management for five offices throughout the county. Manage and inspect regular services such as utilities, landscape, fire, cameras, and security systems. Make necessary monthly payments and ensure all systems are working correctly.
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Project Coordinator/ Accounts Payable
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Oct 2019 - Apr 2021
Create and implement new operation processes for the entire team. Support and assist with project procedures while keeping track of team performances. Work closely with the owner on special projects. Face new challenges enthusiastically to achieve consistent quality results. • Communicate between customers and internal members regarding project details, including budgets, estimates, and timelines. • Improved subcontractor's search process by 90% by creating the first subcontractor's map system in Google Maps. • Ensure all subcontractor teams were properly equipped with necessary requirements and tools to complete projects on time.• Handle all accounts payable. Work in partnership with the office manager and accounting department to improve tracking of accounts payable to subcontractors, and othergeneral expenses.• Help dispatchers over the phone, when there is an overflow of services nationwide for retail stores, restaurants, and businesses. Occasionally managed 15 to 20 service dispatch calls daily.Train new personnel by creating standard operating procedures (SOPs) company procedures to create efficiency and reduce errors.
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General Security
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Romania
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Security Systems Services
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1 - 100 Employee
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Office Manager
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Sep 2018 - Aug 2019
One of the nation’s leading security companies, providing families and businesses professional security systems for commercial, residential, and new construction projects. -Helped the operations and administrative department increase revenues to approximately 3 million dollars every month. Responsible for a wide range of administrative duties including improving sales and installation processes, supervising technicians’ labor time, and managing materials needed for installations. Managed monthly customer contracts, purchase orders, and processed invoices using SedonaOffice. • Increased the average number of weekly installations from 2 to 5 by developing and implementing strategies to organize the operations department; e.g., enhanced procedures and implemented new productivity systems. • Reduced the labor time from an average of 12 hours to 6 hours for installations on commercial, residential, and new construction projects by ensuring all operations were carried-out in an appropriate, cost-effective way. Coordinated the scheduling and continuous support of 7 alarm technicians. • Negotiated 30% reduction in material costs. • Planned and monitored inventory with no losses. • Commended by senior leadership for the ability to ensure adherence to established organizational processes while maintaining a positive and motivating corporate culture.
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Administrative Assistant Office Manager
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Nov 2016 - Aug 2018
Elite security, alarm, and home automation company that worked with a wide range of homebuilders throughout South Florida (e.g., Terra Group, Luxcom Development, and Palmcorp Developers). Provided general administrative and clerical support to the CEO, reaching monthly revenues of over 100K. Responsible for answering incoming telephone calls, preparing sale packages for sales department meetings with new builders and new homeowners, and ordering and maintaining supplies for the technicians, new installations department and staff. • Built high-quality customer feedback as indicated by a 4.8 / 5.0 Google stars rating by coordinating projects, assigning tasks, using resources, troubleshooting problems, and following up on technicians’ installations and jobs. • Increased website traffic up to 98% by streamlining business outreach and re-engaging lost customers in coordination with the marketing department. • Consistently entrusted with greater responsibility than the job description outlined.
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Design, Marketing, and Sales Coordinator
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Oct 2013 - Nov 2016
Colombian leader of textile products throughout Ecuador. Greeted clients, answered phones and provided professional customer service support to all levels for the sales department, which achieved over 1 million dollars in sales annually. • Established and led the design and marketing department. Established clear goals and objectives while inspiring sales department team spirit and the achievement of results. Boosted sales from 750K to 1 million dollars annually. • Managed and expanded the “Sales Tour” to different cities visiting customers. Used assertive communication skills to negotiate prices and created new designs with positive effects on the customer and sale representatives.
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ARTURO CALLE
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Colombia
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Textile Manufacturing
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700 & Above Employee
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Fashion Designer formal menswear line
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Sep 2012 - Oct 2013
Fashion Designer formal menswear line Order and programming Material Supply Supplier tracking from countries as China, Brazil, Italia, etc Product development Budget Management Product rotation analysis Product Programming Fashion Designer formal menswear line Order and programming Material Supply Supplier tracking from countries as China, Brazil, Italia, etc Product development Budget Management Product rotation analysis Product Programming
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Everfit
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Wellness and Fitness Services
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1 - 100 Employee
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Fashion Designer formal menswear line
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Jun 2011 - Aug 2012
Fashion Designer formal menswear line Order and programming Material Supply Product development Budget Management Product rotation analysis Product Programming Fashion Designer formal menswear line Order and programming Material Supply Product development Budget Management Product rotation analysis Product Programming
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Education
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2019 - 2023
Palm Beach State College
Certificate of Professional Preparation - Project Management, Project Management -
2003 - 2008
Corporación Colegiatura Colombiana
Professional on Fashion Design, Fashion/Apparel Design
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