Experience

Donati S.p.a

• Italy
• Construction
• 1 - 100 Employee

• Customer Care Specialist

  • Mar 2021 - Present



Louis Vuitton

• France
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Client Advisor

  • Sep 2019 - Aug 2020

  Main responsabilities: - Drive and achieve individual and team objectives and be accountable for sales results - Welcome every Client and provide the best Client experience - Advise Clients across the Brand and all product categories - Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty - Perform as a team-player, participate in all activities contributing to the overall objectives of the store - Learn and master Brand and product knowledge - Respect Louis Vuitton Brand standards in terms of grooming and behaviour Show less



UniCredit

• Italy
• Banking
• 700 & Above Employee

• Banking Consultant

  • Jan 2019 - Aug 2019

  Main responsabilities: - Intercept business opportunities and actively collaborate with agency colleagues to achieve common goals; - ensure efficient counter operations for the agency. Main responsabilities: - Intercept business opportunities and actively collaborate with agency colleagues to achieve common goals; - ensure efficient counter operations for the agency.



SCC Raising Places' Values

• Luxembourg
• Leasing Non-residential Real Estate
• 100 - 200 Employee

• • Oct 2016 - Jan 2019

  Main responsabilities: - Completing tasks assigned by the general manager accurately and efficiently.- Collaborating with management on employee and customer service issues.- Act as an interpreter of sorts between Italian and French speakers; translate written and email communications from Italian into French or from English into Italian.- Proofreads, answers, and composes routine correspondence both hand written and electronic, including board communications and other partner related materials; prepares selective summaries and any follow-up actions for the CFO. Show less

• • Oct 2016 - Jan 2019

  - Acting as a first point of contact: dealing with correspondence and phone calls.- Managing diaries and organising meetings and appointments, often controlling access to the manager/executive.- Booking and arranging travel, transport and accommodation.- Organising events and conferences.- Typing, compiling and preparing reports, presentations and correspondence.- Managing databases and filing system.- Liaising with staff, suppliers and client.



University of Naples Federico II

• Higher Education
• 700 & Above Employee

• Professor

  • Oct 2015 - Aug 2016

  Professor on contract for the activity of scientific English laboratory for the Medical Degree Course. The aim of the course was to provide students with the knowledge of basic medical-scientific English terminology so the ability to read and translate simple texts in the scientific field with particular emphasis on the hospital environment. Professor on contract for the activity of scientific English laboratory for the Medical Degree Course. The aim of the course was to provide students with the knowledge of basic medical-scientific English terminology so the ability to read and translate simple texts in the scientific field with particular emphasis on the hospital environment.



Académie de Paris

• France
• Education Administration Programs
• 400 - 500 Employee

• Foreign language Assistant

  • Oct 2014 - Apr 2015

  - Lycée College Claude Bernard - Lycée College, Jean de la Fontaine - Lycée College Jean-Baptiste Say School commitment divided into three schools, with a work carried out in complete autonomy with the pupils. The purposes, in quality of language assistant, was to improve the communication skills of the students (oral communication) and to develop their knowledge about the Italian culture. - Lycée College Claude Bernard - Lycée College, Jean de la Fontaine - Lycée College Jean-Baptiste Say School commitment divided into three schools, with a work carried out in complete autonomy with the pupils. The purposes, in quality of language assistant, was to improve the communication skills of the students (oral communication) and to develop their knowledge about the Italian culture.