Experience

Morehead Group

• United States
• Insurance
• 1 - 100 Employee

• Executive Assistant

  • Jun 2023 - Present

  In 2023, I made the decision to explore serving others in a new industry: the life insurance space, where and made the leap to join Morehead Group. My daily role includes managing client and strategic partner communication, multi-tasking with various projects, including event coordination, and providing a high attention to detail to make sure executive and team priorities are carried through to completion. In 2023, I made the decision to explore serving others in a new industry: the life insurance space, where and made the leap to join Morehead Group. My daily role includes managing client and strategic partner communication, multi-tasking with various projects, including event coordination, and providing a high attention to detail to make sure executive and team priorities are carried through to completion.



North Carolina State Highway Patrol - Troop H, District 5

• Administrative Specialist I

  • Apr 2020 - Jun 2023

  1. Routine Office Duties – ordering, procurement and reconciliation of office and uniform supplies, upkeep of section files (electronic), proper purging of files, maintenance of personnel files, key and entry badge control, management of office equipment and asset inventories, processing and appropriate distribution of mail received via postal service and courier, screening and appropriate forwarding of phone calls. 2. Administrative Support – retrieval of daily reports from CAD and dissemination of said reports, determine updates needed to DMV349s (Collision Reports) or CAD slip entries and communicate these required corrections to officers, entry of warning ticket statistics, maintenance of fatality files, generation of mid-month reports (data sent to Headquarters), forwarding of monthly Special Orders to district retirees, coordination of special campaigns (Click It and Ticket, Booze It and Lose It, etc.), collection of monies for special functions, distribution and posting of the district calendar every Friday afternoon. 3. Review of Correspondence – tasked with drafting and composition of correspondence, documents and spreadsheets, analysis of correspondence for grammatical, punctuation and spelling accuracy. 4. Collection of Data to Prepare Reports - handle preparation of documentation and correspondence (including letters, memos, spreadsheets), data entry of driving while impaired information, citation information, and other important information into spreadsheets for use by district personnel. 5. Advising Staff on Administrative Matters – keep management abreast of hot ticket items that need to be acted upon in a timely manner and assist management staff with highly sensitive or high priority requests. Show less



North Carolina State Highway Patrol - Internal Affairs

• Administrative Specialist I

  • Apr 2018 - Apr 2020

  1. Routine Office Duties – ordering, procurement and reconciliation of office supplies, upkeep and maintenance of section files, management of office equipment and asset inventories, processing and appropriate distribution of mail, screening and appropriate forwarding of phone calls (majority from complainants), arranging for travel accommodations, reconciling expenditures placed on two (2) state procurement cards in NCAS. 2. Security Protocol – proper escort of visitors, reception duties. 3. Administrative Support – maintaining Internal Affairs files, maintaining archived files information, assisting with data entry of incomplete records in IAPro/Blue Team information management system, completing driver’s license and criminal history inquiries in the Division of Criminal Information (DCI) system, Terminal Agency Coordinator (TAC) for the DCI System for all State Highway Patrol DCI certified users in the building, unit contact for various building functions. 4. Review of Incoming Correspondence – tasked with reviewing and forwarding incoming complaint correspondence to appropriate personnel, scanning said correspondence into appropriate folder in IAPro/Blue Team management system, composing correspondence to complainants, analyzing correspondence for grammatical and spelling accuracy. 5. Collection of Data to Prepare Reports - handling preparation of documentation and correspondence (including letters, memos, spreadsheets), data entry of internal affairs case information, statistical information, and other important information into spreadsheets for use in legal proceedings, completing travel authorization forms, completing and processing procurement card logs. 6. Advising Staff on Administrative Matters – keeping management abreast of hot ticket items that need to be acted upon in a timely manner and assisting management staff with highly sensitive or high priority requests. Show less



North Carolina Community College System - Business and Finance Division

• Executive Assistant

  • Oct 2017 - Mar 2018

  1. Routine Office Duties – procurement of office supplies, upkeep of division files, processing and appropriate distribution of mail, screening and appropriate forwarding of phone calls, liaise with IT Division, Support Services and Personnel Section to onboard new employees. 2. Security Protocol – screening and proper escort of visitors, reception duties. 3. Administrative Support – production of agendas and minutes for monthly Finance Committee meeting as well as other divisional meetings, development and maintenance of the Division SharePoint website and the Finance Committee SharePoint website, preparation of travel authorizations prior to travel, put together travel reimbursements after travel, arrange catering for division functions and liaise with caterers. 4. Managing Calendars – control access to Vice President, management of Vice President’s calendar, schedule all meetings for Vice President, schedule all Skype/conference calls on behalf of Vice President, manage scheduling of calendars for two conference rooms, arrange conference rooms as needed for meetings. 5. Review of Monthly Board Items – reponsible for reviewing all items to be considered by the Finance Committee of the State Board of Community Colleges. Analyze these detailed items for content, proper formatting, grammatical and spelling accuracy before they are viewed for approval by the Committee. 6. Collection of Data to Prepare Reports - handling preparation of documentation and correspondence sent on behalf of Vice President. 7. Advising Staff on Administrative Matters – keeping management abreast of hot ticket items that need to be acted upon in a timely manner and assisting management staff with highly sensitive or high priority requests. Show less



North Carolina State Highway Patrol - Field Operations

• Office Assistant IV

  • Mar 2016 - Sep 2017

  1. Routine Office Duties – ordering, procurement and reconciliation of office supplies, upkeep of section files , key control, management of office equipment and asset inventories, processing and appropriate distribution of mail, screening and appropriate forwarding of phone calls. 2. Security Protocol – screening and proper escort of visitors, reception duties. 3. Administrative Support – liaison and reconciler for Federal Task Force Officers, assisting with high priority requests that come in from the Legislature or other high-ranking personnel, Time Administrator, handling and organizing of quarterly transfer requests , completing driver’s license and criminal history inquiries in the Division of Criminal Information (DCI) system, Terminal Agency Coordinator (TAC) for the DCI System for all State Highway Patrol DCI certified users in the building, unit contact for various building functions. 4. Managing Calendars – management of the section calendar and the conference room calendar . 5. Review of Incoming Correspondence – tasked with being the centralized person designated and responsible for sending out all email to Troops in the state, forwarding of documentation received from Troops to appropriate personnel, expediting background requests to State Bureau of Investigation or to appropriate Troop, drafting and composing correspondence, documents and spreadsheets, analyzing correspondence for grammatical and spelling accuracy. 6. Collection of Data to Prepare Reports - handling preparation of documentation and correspondence, data entry of affidavit information, citation information, and other important information into spreadsheets for use by Legislature and other high-ranking officials in government. 7. Advising Staff on Administrative Matters – keeping management abreast of hot ticket items that need to be acted upon in a timely manner. Show less



North Carolina State Bureau of Investigation - Diversion and Environmental Crimes Unit

• Administrative Assistant III

  • Sep 2014 - Mar 2016

  1. Routine Office Duties – ordering, procurement and reconciliation of office supplies, upkeep of section files (electronic and paper – completely reorganized these files), proper purging of files, maintenance of personnel files, key control, management of office equipment and asset inventories, processing and appropriate distribution of mail, screening and appropriate forwarding of phone calls, travel logistics (airline, hotel, rental car), meeting logistics (meeting space, meals). 2. Security Protocol - screening and proper escort of visitors, receipt of UPS/FedEx/USPS mail packages from couriers, reception duties. 3. Administrative Support - preparing documentation and correspondence (including emails, letters, memos, agendas, Budget Authorization Forms, Training Authorization Forms, Expense Forms), analyzing correspondence for grammatical and spelling accuracy, assisting with high priority requests that came in from the Legislature or other high-ranking personnel, support with preparation for training sessions, Time Administrator duties, entering time sheets into the appropriate systems, driver’s license and criminal history inquiries in the Division of Criminal Information (DCI) system, Terminal Agency Coordinator (TAC) for the DCI System for all DCI certified users in the unit, section contact for various building functions. 4. Review of Incoming Correspondence – screening incoming mail and drafting responses as needed, forwarding correspondence to Special Agent in Charge and other section personnel as appropriate, reviewing incoming electronic correspondence and compose responses or forward as needed. 5. Collection of Data to Prepare Reports - data entry of important and sensitive information gleaned from various special operations and assignments (used by the Legislature and other high-ranking officials). 6. Advising Staff on Administrative Matters - keeping management abreast of hot ticket items that needed to be acted upon in a timely manner. Show less



North Carolina State Crime Laboratory - Evidence Control Unit

• Evidence Technician

  • Jan 2007 - Sep 2014

  1. Routine Office Duties - receiving evidence from law enforcement agencies via mail, UPS, FedEx or in person, screening of evidence, ensuring that evidence was properly sealed and marked, inventory of evidence, processing of evidence no longer needing to be analyzed, testifying in court. 2. Security Protocol - proper storage of evidence in locked vault, maintaining chain of custody, screening and proper escort of visitors in section and building, responsible for vault security. 3. Administrative Support - personally tasked with being the Terminal Agency Coordinator (TAC) for the DCI System for all DCI certified users in the Crime Laboratory. 4. Managing Calendars – management of appointment calendar for all visiting agencies. 5. Review of Incoming Correspondence – screening of submission paperwork for accuracy and completeness, processing email correspondence and drafting responses as needed. 6. Collection of Data to Prepare Reports – entering submission information and all chain of custody information into electronic evidence management system. 7. Routing Items – retrieval of evidence for Drug Analysts from evidence vault and retrieval of evidence from Drug Analysts upon completion of drug examinations, returning of evidence to agencies via mail, UPS or in person. 8. Advising Staff on Administrative Matters - contact for fielding questions referencing evidence and case status, keeping management abreast of hot ticket items that needed to be acted upon in a timely manner. Show less



North Carolina State Bureau of Investigation - Firearm and Tool Mark Section

• Office Assistant IV

  • Jun 2000 - Jan 2007

  1. Routine Office Duties - ordering, procurement and reconciliation of office supplies, upkeep of section files (electronic and paper – completely reorganized these files), proper purging of files, maintenance of personnel files, key control, management of office equipment and asset inventories, processing and appropriate distribution of mail, screening and appropriate forwarding of phone calls. 2. Security Protocol - screening and proper escort of visitors, reception duties. 3. Administrative Support - preparing of documentation and correspondence (including emails, letters, memos, agendas, Budget Authorization Forms, Training Authorization Forms, Expense Forms), analyzing correspondence and Examiners’ reports for grammatical and spelling accuracy, preparing purchase tickets and purchase order requests, performing serial number inquiries in the Division of Criminal Information (DCI) system, Terminal Agency Coordinator (TAC) for the DCI System for all DCI certified users in the Crime Laboratory. 4. Managing Calendars – Management of the Range Calendar. 5. Review of Incoming Correspondence - screening incoming mail and drafting responses as needed, forwarding correspondence to Special Agent in Charge and other section personnel as appropriate, reviewing incoming electronic correspondence and composing responses or forwarding as needed, looking over incoming literature having to do with firearms/ammunition and filing appropriately. 6. Collection of Data to Prepare Reports - data entry of time worked for all Agents, maintenance of Armorer’s database and the database used for compilation of case statistics. 7. Advising Staff on Administrative Matters - keeping management abreast of hot ticket items that needed to be acted upon in a timely manner. Show less



North Carolina State Bureau of Investigation - Identification Section

• Office Assistant IV

  • Sep 1998 - Jun 2000

  1. Routine Office Duties - ordering, procurement and reconciliation of office supplies, upkeep of section files (electronic and paper – completely reorganized these files), proper purging of files, maintenance of personnel files, management of office equipment and asset inventories, screening and appropriate forwarding of phone calls, packaging and shipping of fingerprint card supplies to various agencies. 2. Security Protocol - screening and proper escort of visitors, reception duties. 3. Administrative Support - preparing documentation and correspondence (including emails, letters, memos, agendas, Budget Authorization Forms, Training Authorization Forms, Expense Forms), analyzing correspondence for grammatical and spelling accuracy, preparing purchase tickets and purchase order requests, travel logistics (hotels, flights, rental cars), office logistics (office move coordination), procurement of criminal histories for Applicant Unit via DCI System and other related tasks. 4. Review of Incoming Correspondence - screening incoming mail and draft responses as needed, forwarding correspondence to Special Agent in Charge and other section personnel as appropriate, reviewing incoming electronic correspondence and composing responses or forwarding as needed. 5. Collection of Data to Prepare Reports - data entry of time worked for all Agents, researching and gathering of information on clients/agencies. 6. Advising Staff on Administrative Matters - keeping management abreast of hot ticket items that needed to be acted upon in a timely manner. Show less



IKON Office Solutions - Technology Services

• United States
• 1 - 100 Employee

• Office Administrator

  • Nov 1995 - Sep 1998

  1. Routine Office Duties - ordering, procurement and reconciliation of office supplies, maintaining office equipment and equipment assets, processing and appropriate distribution of mail, screening and appropriate forwarding of phone calls, shipping and receiving of packages, managing the petty cash fund. 2. Security Protocol - greeting office visitors, reception duties. 3. Administrative Support - office logistics (office moves, catering needs), communicating and relating with vendors, preparing documentation and correspondence (including emails, letters, memos), travel logistics (hotel accommodations, car rentals). 4. Collection of Data to Prepare Reports - entering shipping/receiving data into computer system, recording orders in computer system, researching and gathering information on potential clients. 5. Routing Items - screen incoming mail, forward correspondence to Supervisor and other personnel as appropriate. Show less