Laura Abadías
Junior Customer Relationship Manager at amerge- Claim this Profile
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Inglés Full professional proficiency
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Alemán Full professional proficiency
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Italiano Professional working proficiency
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Español Native or bilingual proficiency
Topline Score
Bio
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Experience
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amerge
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United Kingdom
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Advertising Services
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1 - 100 Employee
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Junior Customer Relationship Manager
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Aug 2022 - Present
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Generali Global Corporate & Commercial
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Italy
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Insurance
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300 - 400 Employee
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Werkstudentin Client & Broker Relationship Management
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Jun 2021 - Aug 2022
- Improved DB in CRM by creating accounts and opportunities looking for new markets. - Worked and implementing Net Promoter Score (NPS) to measure the customer experience and to predict business growth. - Took part in meetings with our brokers and clients. - Collaborated with the Property department. - Improved DB in CRM by creating accounts and opportunities looking for new markets. - Worked and implementing Net Promoter Score (NPS) to measure the customer experience and to predict business growth. - Took part in meetings with our brokers and clients. - Collaborated with the Property department.
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Grupo Sesé
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France
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Transportation, Logistics and Storage
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1 - 100 Employee
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Human Resources Internship
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Sep 2019 - Aug 2020
- Collaborated with personnel administration duties. - Launched databases internally, such as sick and maternity leave and preparing and amending employment contracts and recruitment guides. - Recruitment and selection process for permanent positions and interns. - Organized training events to form our employees. - Collaborated with personnel administration duties. - Launched databases internally, such as sick and maternity leave and preparing and amending employment contracts and recruitment guides. - Recruitment and selection process for permanent positions and interns. - Organized training events to form our employees.
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Por la Sonrisa de un Niño
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Non-profit Organizations
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1 - 100 Employee
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Voluntario
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Aug 2018 - Oct 2019
I have been a Volunteer at the NGO “For a Childs Smile” participating in the school continuity programme in Phonm Phen (Cambodia) over 2018 and 2019 summer. Our group was taking care everyday for around 600 hundred kids. We were doing different activities with them (from shower, eating, to playing...) The aim of the NGO and of the volunteers is to keep children in school throughout the year and to prevent them from having to do forced labor or work in garbage dumps. I have been a Volunteer at the NGO “For a Childs Smile” participating in the school continuity programme in Phonm Phen (Cambodia) over 2018 and 2019 summer. Our group was taking care everyday for around 600 hundred kids. We were doing different activities with them (from shower, eating, to playing...) The aim of the NGO and of the volunteers is to keep children in school throughout the year and to prevent them from having to do forced labor or work in garbage dumps.
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Prácticas
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Feb 2019 - Jun 2019
- As a functional area of the administration of justice, collaborated with justice duties and worked together with judges, prosecutors and lawyers. - Working with the medical forensic doctors, making reports on cases to be presented in court. - Evaluate the suspect with different techniques. - As a functional area of the administration of justice, collaborated with justice duties and worked together with judges, prosecutors and lawyers. - Working with the medical forensic doctors, making reports on cases to be presented in court. - Evaluate the suspect with different techniques.
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Education
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Universitat Oberta de Catalunya
Máster en Dirección de Empresas, Administración y gestión de empresas, general -
Universidad de Zaragoza
Grado en Derecho, Derecho -
Alma Mater Studiorum - Università di Bologna
Grado en Derecho, Derecho