Laura Mallofré Morales

European Programmes Coordinator at European Placement Network
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Contact Information
us****@****om
(386) 825-5501
Location
Dublin, County Dublin, Ireland, IE
Languages
  • English Full professional proficiency
  • Spanish Native or bilingual proficiency

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Experience

    • United Kingdom
    • Professional Training and Coaching
    • 1 - 100 Employee
    • European Programmes Coordinator
      • Mar 2023 - Present

      - Finding host companies and work placement for our trainees in Ireland, UK, Netherlands, Sweden, Norway, or Denmark. - Searching for suitable accommodation for interns. - Establishing and maintaining a contact network with partner institutions, host organizations and host families. - Selecting and interviewing potential applicants and overseeing the entire application process of students, interns, and professionals following them up. - Managing incoming interns and groups: intern agreements, meetings, inductions, programmes, travel, bookings, registering for language courses and cultural activities. - Strategic planning and marketing: managing social media accounts. - Regular reporting and provision of statistics. - Administrative support: booking, travel, managing appointments and financial tasks. Show less

    • Customer Service Administrator
      • Aug 2022 - Feb 2023

      Administrator responsibilities and duties are: - Monitoring bookings, payments, refunds, viewings and maintenance requests. - Accounting for the collection of money from residents and rent payments. - Assisting with the issuing of invoices for all monies owed and chase arrears for non-payments in accordance with the procedures on debt recovery. - Maintenance of administration records for residents (replacement keys, accurate resident and room lists). - Regular inspections of all residential accommodation for the maintenance of correct standards of cleanliness, hygiene and provision. Receptionist responsibilities and duties are: - Dealing with day to day enquiries from residents face to face, by telephone, email and via online. - Providing a decisive and effective response to customer complaints, assisting in and resolving issues an escalating as appropriate. - Photocopying, filing, receiving and distribution of mail to ensure security of registered and courier mail. Show less

    • United States
    • Restaurants
    • 700 & Above Employee
    • Human Resources Administrative Assistant
      • Feb 2022 - Aug 2022

      Administrator responsibilities and duties were; - Office systems set-up. - Restaurant filling system and business reports. - Cash handling. - Personal files tracking. - Phone calls and sending emails at managers request. - Take notes at meetings. HR Assistant responsibilities and duties were: - Training files tracking. - Internal communications. - Updating online systems. - Crew orientation preparation and support on training classes. - Help organize paperwork/prizes for recognition programs awards. - Arranging interviews. Show less

Education

  • Universidad Camilo José Cela
    Bachelor of Education - BEd, Elementary Education and Teaching
    2021 - 2022
  • Universidad Complutense de Madrid
    Master's degree, Educational Psychology
    2018 - 2019
  • Universidad Complutense de Madrid
    Bachelor of Education - BEd, Early Childhood Education and Teaching
    2014 - 2017

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