Experience

Glendale Community College

• United States
• Higher Education
• 700 & Above Employee

• System Network Administrator

  • Mar 2022 - Present

  Responsible for processing various types of badges for employees and staff utilizing VM Onguard Server (Lenel System). Responsible for granting/adjusting different access rights for employees and staff utilizing VM Onguard Server (Lenel System). Modify the timing of an existing time zone/reader mode schedule or Door Lock/Door Hold Schedule for GCC Main & North Campus (administrations, classrooms and labs). Perform root cause investigation for badge issues, covering badge status, replacement and extension. Deliver and contribute to the continuous improvement of badge processes and enchanted work efficiency. Print Management Server: Manage, Add/Remove Print Queues. PaperCut MF Print Management Server: Manage, Add/Remove Printers . Mange, Configure, Add/Remove GPO (Group Policy Object) for Print Queues. Responsible tracking LabStats software and hardware usage for Main and North campuses. Mange, Create/Edit Labstats Hardware Reallocation. Create LabStats BI (Business Intelligence) Reports. Show less



Mesa Community College

• United States
• Higher Education
• 700 & Above Employee

• System Administrator

  • Jun 1996 - Mar 2022

  I perform PowerShell Scripting and Application Development for SCCM & Jamf Pro. I am a System Administrator for SCCM (formerly) MECM and Jamf Pro. I am experienced in Mobile Device Management (MDM), troubleshooting all hardware and software problems with various platforms of technology in an educational environment. Proficient with SCCM (formerly) MECM (Microsoft Endpoint Configuration Manager). Configure. manage, and deploy software updates to required groups. Maintain Windows 10 feature upgrades through MECM. Create custom MECM reports and report on software installations. I have a solid knowledge of Active Directory Services, DHCP, DNS, GPO, Printer Management, ServiceNow Knowledge base. and Windows PowerShell. Supports servers, systems, and applications; installs, configures, analyzes, debugs, maintains and troubleshoots software and hardware. Designs and/or modifies systems and interfaces. Analyzes new technologies for potential applications; makes recommendations regarding operating software and system selections. Performs testing and documentation. Monitors security. Performs basic analyses for system issues. Researches industry standards, trends, best practices and emerging technologies and makes recommendations for implementation. Principles and techniques of systems programming, applications system design, and programming. Techniques, methods and applications of various computer hardware, software and programming languages in educational and administrative applications. Show less