Experience

ARA Group

• Australia
• Facilities Services
• 100 - 200 Employee

• Account Manager

  • Apr 2019 - Present



Wormald

• Australia
• Industrial Machinery Manufacturing
• 300 - 400 Employee

• Account Manager

  • Aug 2013 - Oct 2018

  Have a sound knowledge of Australian Fire Standard AS1851-2012 Liaise with various suppliers, sub contractors for product pricing and procurement Liaise with customers to provide notification of defects and clear choices for repair options Establish and maintain relationships with field base inspectors and customers Train new employees to a competent standard promptly Achieve budgeted sales for revenue and gross profit Have a sound knowledge of Australian Fire Standard AS1851-2012 Liaise with various suppliers, sub contractors for product pricing and procurement Liaise with customers to provide notification of defects and clear choices for repair options Establish and maintain relationships with field base inspectors and customers Train new employees to a competent standard promptly Achieve budgeted sales for revenue and gross profit



Olympus Imaging Australia

• Sydney, Australia

• Customer Service Representative

  • Dec 2007 - Aug 2013

  Direct contact with end users and store accounts Customer complaint handling Oversee external repair account Liaise with service administration and service technical team to resolve issues Train staff members Invoice and payment processing Direct contact with end users and store accounts Customer complaint handling Oversee external repair account Liaise with service administration and service technical team to resolve issues Train staff members Invoice and payment processing