Laura Williamson

Academy Manager at Ombudsman Services
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Contact Information
us****@****om
(386) 825-5501
Location
Daresbury, England, United Kingdom, UK

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Experience

  • Ombudsman Services
    • United Kingdom
    • Non-profit Organizations
    • 200 - 300 Employee
    • Academy Manager
      • Jul 2022 - Present
    • Account development consultant
      • Mar 2019 - Jul 2021

    • Learning and Development Officer
      • Nov 2014 - Jul 2021

      Designing, developing training packages to provide employees and key stakeholders with the theoretical and technical knowledge to enable them to feel fully competent within their role. Working with key stakeholders to discuss, design and implement training packages for internal staff as well as our key customers. Considering and providing guidance on different approaches and methods of training. Designing eLearning packages through Camtasia, well experiences on storyline and LMS - using data to understand the ROI. Show less

Education

  • Edge Hill University
    2:1
    2010 - 2012

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