Experience

National Probation Service For England & Wales

• United Kingdom
• Government Administration
• 300 - 400 Employee

• PQiP Probation Officer

  • Nov 2021 - Present



Outwood Grange Academies Trust

• United Kingdom
• Primary and Secondary Education
• 400 - 500 Employee

• Teacher

  • Oct 2019 - Present



Lloyds Banking Group

• United Kingdom
• Financial Services
• 700 & Above Employee

• Audit Consultant

  • Jan 2014 - Dec 2015

  AVA mis sale. Full process; investigation, decision and redress. 100% pass on all checks and FOS reopens. AVA mis sale. Full process; investigation, decision and redress. 100% pass on all checks and FOS reopens.



Lloyds Banking Group

• United Kingdom
• Financial Services
• 700 & Above Employee

• QA Supervisor, Policy & Procedure Guidance

  • Jan 2012 - Dec 2012

  Quality checks and feedback to case handlers. Promoted to Policy & Procedure Guidance team. Quality checks and feedback to case handlers. Promoted to Policy & Procedure Guidance team.



Barclays

• United Kingdom
• Financial Services
• 700 & Above Employee

• SME (Subject Matter Expert)

  • Jan 2011 - Dec 2011

  Subject Matter Expert. Responsible for delivering training and guidance to new starters. Responsible for keeping up to date with UKRB changing policy (PPI) and cascading across department. Subject Matter Expert. Responsible for delivering training and guidance to new starters. Responsible for keeping up to date with UKRB changing policy (PPI) and cascading across department.



the lewis group limited

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Debt Collector

  • Apr 2010 - Sep 2010

• Debt Investigator

  • Oct 2009 - Apr 2010