Experience

Easy Partner

• France
• Staffing and Recruiting
• 1 - 100 Employee

• Business Developer

  • Apr 2022 - Present

  Aix-en-Provence, Provence-Alpes-Côte d’Azur, France • Account development and customer loyalty management : ensuring customer satisfaction, expanding existing accounts and renewing partnerships • Management of the full 360 recruitment lifecycle : sourcing, interview, coaching, recruitment follow-up



ATSI

• France
• Professional Training and Coaching
• 1 - 100 Employee

• Key Account Manager

  • Jan 2020 - Mar 2022

  • Expansion of the B2B customer portfolio at national level, harmonisation of business practices and process

• Regional Account Manager

  • Jan 2017 - Dec 2019

  In charge of B2B key accounts (south region) - Supply Chain sector (Geodis, XPO Logistics, DHL..) In 2020 : 94 projects implemented, 950 learners, 1,7M d'€ | 25% of the region turnover (+15% vs 2020) • Identifying customer’s needs and objectives, negotiation with stakeholders (client, funder, trainer) • Kickoff meeting, project deployment and full monitoring • Providing business review and regular reporting to C-levels to ensure a high level of client satisfaction… Show more In charge of B2B key accounts (south region) - Supply Chain sector (Geodis, XPO Logistics, DHL..) In 2020 : 94 projects implemented, 950 learners, 1,7M d'€ | 25% of the region turnover (+15% vs 2020) • Identifying customer’s needs and objectives, negotiation with stakeholders (client, funder, trainer) • Kickoff meeting, project deployment and full monitoring • Providing business review and regular reporting to C-levels to ensure a high level of client satisfaction • Client support : incident and clients feedbacks management • Working collaboratively with cross-functional teams to achieve high levels of customer satisfaction • Business development, identifying growth opportunities for cross-selling and upselling. • Management of turnover and project profitability

• Training Project Manager

  • Jan 2016 - Dec 2016

  • Definition and implementation of the back office activity • Planning management, coordination of human and material resources • Implementation of Supply training procedures, methods and tools



Laos, Cambodge, Philippines, Nouvelle-Zélande, Equateur, Pérou, Bolivie

• Backpacking Trip

  • Jan 2015 - Sep 2015



INEAD

• France
• E-Learning Providers
• 1 - 100 Employee

• HR Project Manager

  • Jan 2012 - Dec 2014

  • Development and follow-up of school/companies relationships • Identifying partner companies’ needs • Trainees’ placement and pedagogical follow-up • Ensuring the global satisfaction (schools, company tutors, trainees)



ArcelorMittal France

• France
• Manufacturing
• 700 & Above Employee

• HRIS Project Manager

  • May 2011 - Dec 2011

  Project : change management, HRIS migration for Fos-sur-Mer site • Analysis of user needs • Coordination of actors coming from various professional / technical sectors • Organization of deployment and technical assistance