Experience

A Creba Private Island

• Hospitality
• 1 - 100 Employee

• Director de ventas

  • Apr 2023 - Present

  A Creba Private Island brings the ultimate one-of-a-kind and secluded private island experience to Europe. Nestled in the verdant northern part of Spain and just a stone’s throw away from most European cities, our self-sustainable island is the idyllic escape from daily rushes and worries, featuring every possible comfort for our guest’s delights. A Creba Private Island brings the ultimate one-of-a-kind and secluded private island experience to Europe. Nestled in the verdant northern part of Spain and just a stone’s throw away from most European cities, our self-sustainable island is the idyllic escape from daily rushes and worries, featuring every possible comfort for our guest’s delights.



GF Hoteles

• Spain
• Hospitality
• 1 - 100 Employee

• Marketing Manager|Customer experience|PR

  • Jun 2022 - May 2023

  Improving and managing the GF HOTELES and GF VICTORIA websites, with optimization and conversion of leads and web marketing development.Creation of reports about front desk and bookings improvements.Booking.com, Rumbo, Expedia and Tripadvisor account manager.Leading CRM campaigns (newsletter, infographics, presentations, and advertisements) across multiple channels.Build long-term relationships with partners and suppliers.Help teams of 5–7 people in areas like front desk and events planners and provide counsel to develop new projects and reach objectives. Show less

• Contract & Sales Executive

  • Oct 2017 - Jan 2023

  Creation of sales teams and stands designed to perform in national and international fairs and events, such as FITUR, WTM or Private Luxury.Management and update of content on GF HOTELES and GF VICTORIA websites and B2B websites.Develop sales reports and sales strategies for the Sales Director and sales team, to propose better ways to get to the final client. Contract drafting based on the booking history of past seasons.

• Sales & Booking Specialist.

  • Oct 2016 - Jan 2023

  Dealing with all queries that come in through live chat, email, phone and through social media.Provide feedback on customer contact to ensure continual improvements, both to the overall customer experience and internal processes.Handle customer issues such as faulty goods, refunds or booking mistakes.Analize cllients feedback on their hotel experience and propose ways to improve it.



Centro Porsche Madrid Norte

• Spain
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Becario de Marketing

  • Mar 2016 - Sep 2016

  • Public Relations • Merchandaising • Events support • Monitoring the marketing budget monitoring • Verify and correct CRM quality • Managing Porsche software • Analysis Reports • SAP • Public Relations • Merchandaising • Events support • Monitoring the marketing budget monitoring • Verify and correct CRM quality • Managing Porsche software • Analysis Reports • SAP

• Sales Marketing Intern

  • Jun 2015 - Aug 2015

  • CRM • Mailing • Social Networks • Customer service support • Blog contents • Customer analysis • CRM • Mailing • Social Networks • Customer service support • Blog contents • Customer analysis