Laura Tobon

Business Development Manager at Team 360 Staffing
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Contact Information
us****@****om
(386) 825-5501
Location
Perímetro Urbano Medellín, Antioquia, Colombia, CO

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Bio

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Experience

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Business Development Manager
      • May 2023 - Present

      - Identifying market opportunities through meetings, networking and other channels - Meeting existing and potential clients and building positive relationships - Preparing sales presentations and participating in sales meetings - Training business developers and sales colleagues - Conduct research to identify new markets and customer needs - - Identifying market opportunities through meetings, networking and other channels - Meeting existing and potential clients and building positive relationships - Preparing sales presentations and participating in sales meetings - Training business developers and sales colleagues - Conduct research to identify new markets and customer needs -

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Business Development Manager
      • May 2023 - Present

    • Key Account Manager
      • Oct 2021 - May 2023

      - Develop trust relationships with a portfolio of major clients- Acquiring a thorough understanding of key customer needs and requirements- Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives- Ensure the correct products and services are delivered to customers in a timely manner- Serve as the link of communication between key customers and internal teams- Resolve any issues and problems faced by customers and deal with complaints to maintain trust- Play an integral part in generating new sales that will turn into long-lasting relationships Show less

    • Senior Lead Account
      • Feb 2021 - Oct 2021

      - Create an inspiring team environment with an open communication culture- Set clear team goals- Delegate tasks and set deadlines- Oversee day-to-day operation- Monitor team performance and report on metrics- Motivate team members- Discover training needs and provide coaching- Listen to team members’ feedback and resolve any issues or conflicts- Recognize high performance and reward accomplishments- Encourage creativity and risk-taking- Suggest and organize team-building activities Show less

    • United States
    • Language Schools
    • 100 - 200 Employee
    • Campus Coordinator
      • Dec 2019 - Dec 2020

      - Managing the day-to-day operations of the student organization at Zoni Manhattan campus while providing guidance to new students - Coordinating meetings with teachers, managers, SSR's and other staff members to discuss upcoming events, activities, and programs - Coordinating student activities with other departments within Zoni Manhattan to ensure that all activities are in compliance with school policies - Coordinating with school administration to plan new initiatives or changes to existing programs - Receive and process different requests such as: class reschedule, enrollments, refunds, level tests. - Operating bookstore and keeping track of inventory - Issuing Student ID's - Collect student registration and tuition - Count cash at the end of the shift and manage bank deposits and reports - Make attendance reports Show less

    • Food and Beverage Services
    • 700 & Above Employee
    • Assistant Manager
      • Feb 2017 - Nov 2019

      - Planning, setting and delivering fundraising orders. Up to 19 thousand dozen - Planning the production of the product for the shift assigned - Manage daily schedules, employee shifts, and time-off requests - Assign duties to employees and oversee their progress - Ensure that daily sales/production goals are met - Count cash at the end of the shift - Train and integrate new workers - Provide guidance and feedback to employees when needed - Ensure Krispy Kreme rules and regulations are followed - Handle customer and employee complaints - Resolve conflicts between employees - Transfer products and other objects to and from the worksite on occasion Show less

Education

  • Zoni Language Centers
    Teaching English or French as a Second or Foreign Language
    2017 - 2020
  • Actors Studio Argentina
    Vocational School, Actress-Performer
    2013 - 2017
  • Institución Universitaria Salazar y Herrera - IUSH
    Associate Degree *In progress, Human Resources Management/Personnel Administration, General
    2021 -

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