Learner experience lead

• May 2023 - Present

Education Development Specialist

• May 2021 - May 2023

Enterprise Engagement Information Officer

• Aug 2020 - May 2021

Point of contact between local enterprises and LCETB. Communicate with regional employers to understand their training needs. Arrange training interventions as required for regional enterprises. Contribute to the development of new programs based on regional skills requirements. Inform employers of funding available to them through the Skills to Avance initiative. Provide assistance to employees of local enterprises in registering for courses. Facilitated the development of a four year strategic framework for the Information, Recruitment and Guidance team at LCETB including the development of metrics to track the progress of the framework. Develop communications internally and externally about the Enterprise Engagement Support Service. Support the FET Manager in monitoring the regional and national job market for trends. Support the FET Manager in monitoring changes to national policy in relation to skills and employment. Show less

Learning and Development Consultant

• Jun 2017 - Jul 2020

General HR duties: writing job specifications, writing policies and procedures, onboarding new hires, and creating and delivering internal training on policies and procedures. Managed a small team of project leads within the learning and development department. Developed a QA process that adhered to QQI standards and managed the implementation of same in the organisation. Managed client accounts within the learning and development department. Managed relationships with external trainers and others involved in the process – graphic designer, printer, venues etc. Project managed training programs, from initial consultation through to program analysis. Conducting training needs analysis for the client. Designed appropriate training interventions. Led subject matter expert teams to develop training programs for clients in a range of industries. Managed implementation of training interventions. Gathered and analysed program feedback and results. Presented opportunities for improvement annually to senior management. Costed program development and delivery. Created appropriate assessment(s) for the program. Created training materials and materials for learners – scripts, storyboards, training packs etc. Show less

Peer Tutor

• Sep 2016 - May 2017

Giving writing advice to students at all levels on topics such as preparing to write, grammar and structure Giving writing advice to students at all levels on topics such as preparing to write, grammar and structure

ESL Teacher

• May 2013 - Aug 2015

Teaching English reading, writing and speaking skills to elementary and middle school students Exam preparation for TOEFL. Teaching English reading, writing and speaking skills to elementary and middle school students Exam preparation for TOEFL.

KG Teacher

• Sep 2011 - Jun 2012

Teaching English and Mathematics to children ages 3 – 10 years Supervising sports days, filed trips etc. Creating lesson plans and adhering to strict curriculum Attending meetings and giving feedback on students’ progress Teaching English and Mathematics to children ages 3 – 10 years Supervising sports days, filed trips etc. Creating lesson plans and adhering to strict curriculum Attending meetings and giving feedback on students’ progress

Peer Tutor

• Sep 2010 - Jun 2011

Advising students on how to write academic papers of all lengths and of all disciplinesAdvising students on referencing methodsAdvising students on online resources for academic writing, CVs, presentations etc.

Note Taker

• Jan 2010 - May 2011

Taking clear and concise notes for people with difficulty accessing lecturesMaking sure notes were available in a timely manner to students

Knowledge Management Intern

• Jan 2009 - Jun 2009

Assisting technical writers in editing instruction manuals, release notes, F1 help, user interfaces etc. Learning and adhering to the Standards and Guidelines of the company Completing training exercises and examinations on Standards and Guidelines Attending virtual meetings with global teams on assigned projects and completing various tasks for members of these teams Attending weekly meetings with Galway office and taking minutes at theses meetings Creating a ‘wiki’ for the Knowledge Management department of the Galway office Show less