Laura Thompson
Grievance and Appeals Coordinator at South Country Health Alliance- Claim this Profile
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Bio
Experience
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South Country Health Alliance
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Grievance and Appeals Coordinator
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Jan 2018 - Present
Investigating Medicare and Medicaid member grievances in a timely and complete manner, utilizing my expertise knowledge of the healthcare industry, to come to an informed resolution.
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Grievance and Appeals Coordinator
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Jan 2018 - Present
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Fairview Health Services
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United States
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Hospitals and Health Care
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700 & Above Employee
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Patient Care Supervisor
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Jun 2015 - Jan 2018
Supervisor in the clinical settings of Operating Room, Sterile Processing, Surgery Scheduling, PeriAnesthesia, and Endoscopy. I participated in planning, implementing, coordinating and evaluating patient care activities, staff education, and management activities along with the Patient Care Director. I had direct reports, and participated in and/or led many committees. This position at times included Pre Op/PACU/Phase 2 Staff/Endoscopy RN duties, as well as charge nurse duties. Supervisor in the clinical settings of Operating Room, Sterile Processing, Surgery Scheduling, PeriAnesthesia, and Endoscopy. I participated in planning, implementing, coordinating and evaluating patient care activities, staff education, and management activities along with the Patient Care Director. I had direct reports, and participated in and/or led many committees. This position at times included Pre Op/PACU/Phase 2 Staff/Endoscopy RN duties, as well as charge nurse duties.
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Allina Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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Patient Care Supervisor
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Apr 2012 - Aug 2015
I functioned as a supervisor in the clinical settings of PeriAnesthesia, Endoscopy, Infusion, Cath Lab and Interventional Radiology. I participated in planning, implementing, coordinating and evaluating patient care activities, staff education, and management activities along with the Patient Care Manager. I had direct reports, controlled the education budgets, participated and/or lead in many committees.
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Registered Nurse
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Jan 2010 - Apr 2012
Pre Op/PACU/Phase 2 Staff RN duties, as well as took charge of the unit during my shift.
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Registered Nurse
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Aug 2006 - Apr 2012
Float Pool Staff RN for the following departments: Critical Care, PACU, ER, Cardiac, Ortho, Bariatrics, GI/GU, Geriatric Mental Health, Med/Surg.
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Education
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Minnesota State University, Moorhead
Bachelor's degree, Registered Nursing/Registered Nurse -
Anoka Ramsey Community College
Associate of Science (A.S.), Registered Nursing/Registered Nurse