Laura Thompson

Grievance and Appeals Coordinator at South Country Health Alliance
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Contact Information
us****@****om
(386) 825-5501
Location
Minneapolis, Minnesota, United States, US

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Bio

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Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Grievance and Appeals Coordinator
      • Jan 2018 - Present

      Investigating Medicare and Medicaid member grievances in a timely and complete manner, utilizing my expertise knowledge of the healthcare industry, to come to an informed resolution.

    • Grievance and Appeals Coordinator
      • Jan 2018 - Present

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Patient Care Supervisor
      • Jun 2015 - Jan 2018

      Supervisor in the clinical settings of Operating Room, Sterile Processing, Surgery Scheduling, PeriAnesthesia, and Endoscopy. I participated in planning, implementing, coordinating and evaluating patient care activities, staff education, and management activities along with the Patient Care Director. I had direct reports, and participated in and/or led many committees. This position at times included Pre Op/PACU/Phase 2 Staff/Endoscopy RN duties, as well as charge nurse duties. Supervisor in the clinical settings of Operating Room, Sterile Processing, Surgery Scheduling, PeriAnesthesia, and Endoscopy. I participated in planning, implementing, coordinating and evaluating patient care activities, staff education, and management activities along with the Patient Care Director. I had direct reports, and participated in and/or led many committees. This position at times included Pre Op/PACU/Phase 2 Staff/Endoscopy RN duties, as well as charge nurse duties.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Patient Care Supervisor
      • Apr 2012 - Aug 2015

      I functioned as a supervisor in the clinical settings of PeriAnesthesia, Endoscopy, Infusion, Cath Lab and Interventional Radiology. I participated in planning, implementing, coordinating and evaluating patient care activities, staff education, and management activities along with the Patient Care Manager. I had direct reports, controlled the education budgets, participated and/or lead in many committees.

    • Registered Nurse
      • Jan 2010 - Apr 2012

      Pre Op/PACU/Phase 2 Staff RN duties, as well as took charge of the unit during my shift.

    • Registered Nurse
      • Aug 2006 - Apr 2012

      Float Pool Staff RN for the following departments: Critical Care, PACU, ER, Cardiac, Ortho, Bariatrics, GI/GU, Geriatric Mental Health, Med/Surg.

Education

  • Minnesota State University, Moorhead
    Bachelor's degree, Registered Nursing/Registered Nurse
  • Anoka Ramsey Community College
    Associate of Science (A.S.), Registered Nursing/Registered Nurse
    2000 - 2003

Community

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