Experience

Bath Cats & Dogs Home (RSPCA Bath & District Branch)

• United Kingdom
• Veterinary Services
• 1 - 100 Employee

• Community & Corporate Partnerships Fundraiser

  • Mar 2023 - Present

  Generating income in line with strategic plans, identifying and developing opportunities whilst providing excellent relationship management. Key accountabilities include but not limited to • Supporting the development and suitable strategy for fundraising. • Providing First Class stewardship to supporters, community groups, staff and volunteers through compelling proposals, cross-selling opportunities and cultivation as well as Thank you events. Generating income in line with strategic plans, identifying and developing opportunities whilst providing excellent relationship management. Key accountabilities include but not limited to • Supporting the development and suitable strategy for fundraising. • Providing First Class stewardship to supporters, community groups, staff and volunteers through compelling proposals, cross-selling opportunities and cultivation as well as Thank you events.



Blue Cross UK

• United Kingdom
• Non-profit Organization Management
• 200 - 300 Employee

• Events Officer

  • Nov 2021 - Feb 2023

  Supporting the strategic development of community and events fundraising at Blue Cross through the management of a portfolio of sustainable fundraising events and activities. Project Management and responsibility of TCS London Marathon, Oxford Half Marathon and other physical (including virtual) challenges. Supporting the strategic development of community and events fundraising at Blue Cross through the management of a portfolio of sustainable fundraising events and activities. Project Management and responsibility of TCS London Marathon, Oxford Half Marathon and other physical (including virtual) challenges.



Wessex Searches

• United Kingdom
• Legal Services
• 1 - 100 Employee

• Searches Business Manager

  • Mar 2021 - Nov 2021

  Ensuring operational set up delivers the business growth strategy and deliver dividend targets.Wessex Searches are the official provider of the CON29DW Drainage and Water Search in the Wessex Water region. Wessex Searches is a trading name for Wessex Water Enterprises Ltd.

• Searches Operations Manager

  • Jun 2015 - Mar 2021

  Managing the day to day operations of the team to ensure smooth running of the business including quarterly forecasting. Encouragement of staff development, growth, performance ensuring targets are met and excellence is achieved. Manage relationships with external customers, suppliers and Law Societies.

• Searches Team Leader

  • Mar 2010 - Jun 2015

  Leading the team of nine, I managed and motivated the Searches Team to ensure they accurately and swiftly receive, process and complete drainage and water searches and order additional conveyancing searches within tight and agreed timescales.

• Searches Administrator

  • Nov 2007 - Mar 2010

  Working as part of the Searches Team as a Searches Administrator at the Operations Centre in Bath providing conveyancing reports and information to Solicitors, Estate Agents and Home information Pack Providers whilst offering our customers quality products, competitive pricing and a personal service. When I started within the team all properties on the market had to provide a Home Information pack (HIP) and regulations state every HIP must contain a drainage and Water search which is the report we provide. Responsibilities included handling all incoming search enquiries, payments and queries and producing the reports. The role involves dealing with high volumes to tight time-scales and liaising extensively with other water companies, legal professionals and Wessex Water colleagues alike. Having the communication skills it takes to provide excellent customer service both in writing and over the phone, also able to prioritise and organise a busy workload Show less



Nutricia

• Netherlands
• Hospitals and Health Care
• 700 & Above Employee

• Customer Logistics Advisor

  • 2006 - 2007

  Customer logistics Advisor within the Clinical Division. Solely responsible for the Pharmacy sector when the company took on new products ensuring important health products were to the chemists direct for their patients whilst supporting the wholesale team. Responsible for credit control, Invoice/delivery queries and orders of high value orders and tight debt control. After being with the company for 18months I felt as though I needed further challenging and looked toward a new area and develop myself in another field. Show less



County Estates Ltd

• Sales Advisor

  • 2003 - 2006

  (Previously known as Innspired Pubs & Pubfolio Ltd) Working in a busy office selling stock to an estate of 700 Public Houses. Responsible for an area of around 200 pubs supplying stock to achieve sales. As an account manager I also was responsible for resolving issues at each of the buildings maintaining and developing the business (Previously known as Innspired Pubs & Pubfolio Ltd) Working in a busy office selling stock to an estate of 700 Public Houses. Responsible for an area of around 200 pubs supplying stock to achieve sales. As an account manager I also was responsible for resolving issues at each of the buildings maintaining and developing the business



Promote-It (UK) Ltd

• Customer Sales Account Manager

  • 2001 - 2003

  Working in a busy Sales/Marketing office selling advertising such as fax, telephone and email broadcasting. Responsible for my own customer portfolios advertising and also obtaining new leads on the system. Working in a busy Sales/Marketing office selling advertising such as fax, telephone and email broadcasting. Responsible for my own customer portfolios advertising and also obtaining new leads on the system.



Virgin Media

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Customer Sales/Service Advisor

  • 1999 - 2001

  (Previously Known as Virgin Mobile) Customer Service Advisor handling customer complaints and enquires within a busy call centre. Setting up and updating customer accounts regularly, progressing to the Sales Department where I worked as part of the team achieving targets by selling the phones, Having the communication skills it takes to provide excellent customer service whilst able to prioritise and organise a busy workload and cope with large volumes of calls as well as giving customers advice on any queries and maintaining service excellence for the Virgin brand. Show less



Barclays

• United Kingdom
• Financial Services
• 700 & Above Employee

• Cashier/Cheque Processing

  • 1998 - 1999

  Temporary Position covering branches around the South West Region. Processing cheques and admin work back office, leading on to front of house cashier dealing with members of the publics banking and cashing up/balancing the till at the end of each day. I was also responsible for securing the premises at night. Temporary Position covering branches around the South West Region. Processing cheques and admin work back office, leading on to front of house cashier dealing with members of the publics banking and cashing up/balancing the till at the end of each day. I was also responsible for securing the premises at night.



Wiltshire Council

• United States
• Government Administration
• 700 & Above Employee

• Apprenticeship

  • May 1997 - May 1998

  Working full time as an admin assistant within the corporate maintenance department with day release at the pitman Training Centre building on an NVQ. The role included office duties, answering telephone enquiries and organising payment of bills and processing invoices and developed a good grounding to how a business operates. Within the first ten months I achieved NVQ levels 1 & 2 and moved on from this role once my training was complete. Working full time as an admin assistant within the corporate maintenance department with day release at the pitman Training Centre building on an NVQ. The role included office duties, answering telephone enquiries and organising payment of bills and processing invoices and developed a good grounding to how a business operates. Within the first ten months I achieved NVQ levels 1 & 2 and moved on from this role once my training was complete.