Laura Sullivan

Business Operations Manager at AU Engineering
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US

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Experience

    • United States
    • Civil Engineering
    • 1 - 100 Employee
    • Business Operations Manager
      • Sep 2017 - Present

      HRAnnual review and quote solicitation from employee health benefitsCoordination with immigration attorneys to facilitate employee onboarding and travelFirst point of contact for employee benefits, payroll deductions, and general HR inquiriesDeveloped formalized employee onboarding and off-boarding policies as company grew from 8 to 24 employeesDrove adoption of employee anti-discrimination policies and trainingOPERATIONSHead of On-Premises IT support; solutions research for IT limitations, IT trouble ticket coordination; driver for bi-weekly service callsLease and facilities review and coordination in multiple statesDrove migration to on premises servers to cloud services for engineering and accounting to facilitate collaboration across multiple officesDocumentation and refinement of previously undocumented procedures and policies

    • Office Manager
      • Dec 2010 - Aug 2017

      Contract Review for inclusion of full scope of workContact with client accounts payable departments for payment statuses Profitability Review of In-House ReprographicsWebsite design and maintenance Vendor Negotiations including equipment leases and phone contractsReview on resumes and interviews for office assistants

    • Office Assistant
      • Jul 2008 - Dec 2010

      Billing support, accounts payable, invoicing of travel costs, and invoice submission Front Desk Support including phones, receiving mail, and sending packagesOffice Supply Inventory and ManagementWeekly Office lunch coordinationEvent Planning for summer and holiday corporate events

    • United States
    • Information Services
    • 1 - 100 Employee
    • Content Researcher
      • Sep 2006 - Jul 2008

      -Sought out and prepared State and Municipal government procurements for three states,-Maintained close contact with Content Acquisition Team to ensure full coverage of states,-Peer trainer for employees in training,-Maintained a Quality Assurance level of at least 95%,-Created Tip Sheet for proprietary software used by the researchers -Sought out and prepared State and Municipal government procurements for three states,-Maintained close contact with Content Acquisition Team to ensure full coverage of states,-Peer trainer for employees in training,-Maintained a Quality Assurance level of at least 95%,-Created Tip Sheet for proprietary software used by the researchers

Education

  • University of Washington
    Bachelor of Arts (BA), Political Science - Focus in Economics
    2001 - 2005
  • Clark College
    1999 - 2001

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