Experience

NHS Leicester, Leicestershire and Rutland

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Senior Cancer Project Officer

  • Nov 2020 - Present

  Supporting patient pathway redesign for the Leicestershire and Rutland system for Cancer. This includes outpatient and hospital based care from acute and community hospitals, primary care and integrated neighbourhood teams. I use skills such as analysis of data, process mapping, root cause and gap analysis techniques to determine solutions to complex multi-dimensional problems to achieve improvements and efficiencies. Supporting patient pathway redesign for the Leicestershire and Rutland system for Cancer. This includes outpatient and hospital based care from acute and community hospitals, primary care and integrated neighbourhood teams. I use skills such as analysis of data, process mapping, root cause and gap analysis techniques to determine solutions to complex multi-dimensional problems to achieve improvements and efficiencies.



NHS

• Hospitals and Health Care
• 700 & Above Employee

• Project Manager

  • Jul 2017 - Nov 2020

  I support the Head of Planning & the Programme Management Office (PMO) in the delivery processes for West Leicestershire Clinical Commissioning Group. I lead a range of projects to meet the objectives of the organisation and I am responsible for ensuring the delivery of key planning and project milestones and outcomes.

• Project Support Officer

  • Sep 2016 - Jul 2017

  I was seconded from the Better Care Together sector to the End of Life Care team in West Leicestershire Clinical Commissioning Group, to work in a project support capacity. The team is developing a new service redesign , which I have assisted with input into several projects- a health needs assessment for Leicestershire, several strategies- including an overarching piece for End of Life Care spanning the next five years, and a clinical model of care that we are now implementing. Alongside this, I also work in an admin capacity, supporting my team with organising meetings and teleconferences and minuting meetings.



Central Co-op

• United Kingdom
• Retail
• 500 - 600 Employee

• Customer Service Assistant

  • Nov 2012 - Feb 2016

  -Working closely with management supervising colleagues and delegating tasks appropriately, learning valuable leadership skills. -Responsible for monetary tasks such as cashing up and balancing tills, handling large amounts of money every shift. -Building a strong team dynamic in a fast-paced environment, encountering many customers daily and implementing strong communication skills with clients and colleagues. -Tasked with several responsibilities including training new colleagues, managing the bakery, handling fresh and ambient deliveries and ensuring the date coding book was up to date weekly.



Fusion Hair Salon

• United States
• Retail
• 1 - 100 Employee

• Junior

  • Feb 2010 - Nov 2012

  -Working in reception, managing the appointment book and taking phone calls, meeting and greeting clients. -Assisting senior stylists by dying, cutting and styling client hair during extremely busy periods, developing crucial time management skills. -Demonstrating organisational ability by ensuring the shop ran smoothly by keeping track of orders, replenishing products when necessary and creating a clean and tidy work environment. -Working in reception, managing the appointment book and taking phone calls, meeting and greeting clients. -Assisting senior stylists by dying, cutting and styling client hair during extremely busy periods, developing crucial time management skills. -Demonstrating organisational ability by ensuring the shop ran smoothly by keeping track of orders, replenishing products when necessary and creating a clean and tidy work environment.