Laura Scott

House Manager at Norden Farm Centre for the Arts
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Contact Information
us****@****om
(386) 825-5501
Location
Maidenhead, England, United Kingdom, UK

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Experience

    • United Kingdom
    • Entertainment
    • 1 - 100 Employee
    • House Manager
      • Jun 2021 - Present

    • Duty Manager
      • Jul 2018 - Jun 2021

      Norden Farm Centre for the Arts is an arts venue passionate about the power of the arts to change lives. Norden Farm has a diverse program of classes, community projects, art exhibits, films and live events ranging from stand up and live music to puppetry and drama.• Representing Norden Farm to the public and visiting companies, ensuring every performance and event is run effectively, with exemplary customer care and ensuring that the comfort, enjoyment and safety of performers, the public and staff are maintained at the highest levels.• Coordinating volunteer front of house staff and activities at shows and events.• Preparing the event and performance spaces for the individual demands of each day.• Overseeing programme and merchandise sales including managing all floats and any monies taken.• Engaging with customer enquiries, compliments and complaints and resolving any issues in a timely and satisfactory manner. • Acting in accordance with Health & Safety and other policies: including accessibility, H&S checks & licensing requirements.• Coordinating everyone onsite & liaising with the emergency services in the event of a fire evacuation.• Assisting in the Box Office and Café Bar when required.• Ensuring all print resources (posters/flyers) are displayed accurately in line with schedules provided by the marketing department.• Ensuring all Front of House areas are presentable and clean at all times. Show less

    • United Kingdom
    • Entertainment
    • 1 - 100 Employee
    • Stage Door Administrator
      • Mar 2019 - Aug 2020

      Wycombe Swan is a thriving entertainment venue set in the heart of High Wycombe town centre presenting an eclectic mix of productions throughout the year. • Established a professional and welcoming atmosphere at the Stage Door reception area. • Provided accurate & useful information to visiting company and was a point of contact for all departments. • Directed telephone, email and postal communications as well as coordinated deliveries and couriers. • Assisted with mail outs and other ad-hoc marketing & administrative tasks. • Maintained correct records of all staff & visitors entry, exits and key sign outs. • Coordinated all fire alarm and evacuation procedures. • Ensured the security of the building at the end of the day. Show less

    • Operations Manager
      • Feb 2016 - Nov 2016

      Creative Media Skills provides training for film, TV and theatrical professionals. Their intensive workshops are highly specialized and designed to offer unique access to skills and insights required to compete for upper level employment opportunities within fields such as hair, make-up, costume, props, art department, production and much more.• Daily company operations: Managed the studio, first point of contact for all visitors and enquiries: phone & email; expanded clients & contacts databases; • Course administration: bookings, payments, digital information packs, waitlists, expenses, online course listing (CMS website, Hiive, NGTU); experience using Salesforce• Course implementation: assisted booking tutors, organised all course requirements, ordered stock, sourced equipment, compiled course material, set & struck studio to meet course needs• Course execution: First point of contact for all tutors, participants, models & suppliers; oversaw the running of all aspects of the courses; took behind-the-scenes marketing & model’s photos• Project Management of regional courses (Cardiff & Glasgow)• Managed Model’s Coordinator: communicated all course model requirements, monitored model bookings, delivery of information packs, & model photo processing & uploading• Managed interns: inductions, responsibilities and timetables• Assisted Marketing & Social Media Manager: designed & updated upcoming course booklets; provided feedback and direction for social media posts, blogs & newsletters• Tradeshows & Expos: organised, directed & executed all aspects of our presence at tradeshows & expos including: admin, marketing material, equipment hire, transport, accommodation & staff• Evaluated & Improved Operational Processes: ensured systems and procedures met the ongoing needs of the business; developed strategies and implementation plans to improve and standardise all aspects of operations Show less

    • Operations Assistant
      • Sep 2015 - Jan 2016

      • Anticipated and provided for the needs of all workshop tutors and participants• Planned and implemented print and email marketing distribution campaigns • Copywrote for the company’s social media platforms (Facebook, Twitter)Key Achievements:• Doubled the number of subscribers in the company’s target market database

    • Events and Marketing Intern
      • Jun 2015 - Aug 2015

      • Facilitated the smooth and successful running of training workshops• Behind-the-scenes photography for use in social media & print marketing• Copywrote for use in social media & print marketing

    • France
    • Business Consulting and Services
    • 1 - 100 Employee
    • Deviser & Co Producer
      • Feb 2014 - Mar 2015

      Indivisible is an exciting emerging theatre company committed to theatrical excellence. Formed at the beginning of 2014, Indivisible combines physical theatre, video art and live music to create a unique and dynamic style of performance. Indivisible is an exciting emerging theatre company committed to theatrical excellence. Formed at the beginning of 2014, Indivisible combines physical theatre, video art and live music to create a unique and dynamic style of performance.

    • India
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Production Manager & Deviser
      • Mar 2013 - Mar 2014

      Hybrid Soul is a developing collective practising the art of physical and contemporary performance. The members met whilst completing a double major in Contemporary Performance and Theatre Studies together at Edith Cowan University and Western Australian Academy of Performing Arts. Hybrid Soul's debut performance was Pandora, with Love? which featured in the 2014 Fringe World Festival. Hybrid Soul is a developing collective practising the art of physical and contemporary performance. The members met whilst completing a double major in Contemporary Performance and Theatre Studies together at Edith Cowan University and Western Australian Academy of Performing Arts. Hybrid Soul's debut performance was Pandora, with Love? which featured in the 2014 Fringe World Festival.

    • Producer & Deviser
      • Jan 2013 - Mar 2014

      Euthalia Ensemble is an emerging all-female theatre group based in Perth, Western Australia. With strong roots in physical theatre and poetic movement, the ensemble redevelops classic text for a modern audience, entwining it within the dramatic action. The passionate young women use a heightened style all their own as they explore their love of sharing the beauty of theatre. Euthalia Ensemble is a collaborative devising group, with all members’ many varied talents used to their full potential. The ensemble aims to reinspire audiences with their invigorating and clear form. Their collective appetite for beautiful and thoughtful art drives them to flourish at every opportunity. Show less

Education

  • Curtin University
    Bachelor of Arts (Honours), Performance Studies
    2014 - 2014
  • Edith Cowan University
    Diploma of Language Studies, French
    2011 - 2013
  • Edith Cowan University
    Bachelor of Contemporary Arts, Contemporary Performance & Theatre Studies
    2010 - 2013

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