Experience

Sleep Number Corporation

• United States
• Retail
• 700 & Above Employee

• Sales professional

  • Aug 2012 - Present

  Discover and assess customer needs, recommend innovative solutions for those needs through built rapport and product knowledge delivered with enthusiasm and confidence. Using POS and corporate intranet to process customer orders, manage client contacts, track and analyze sales reports, implement operations directives and update training. Daily phone contact with prospective and current customers for promotional updates and customer service. Discover and assess customer needs, recommend innovative solutions for those needs through built rapport and product knowledge delivered with enthusiasm and confidence. Using POS and corporate intranet to process customer orders, manage client contacts, track and analyze sales reports, implement operations directives and update training. Daily phone contact with prospective and current customers for promotional updates and customer service.



Jared the Galleria of Jewelry

• Sales Professional

  • Jul 2011 - Aug 2012

  Highlight, through product knowledge (including certified diamontologist), enthusiasm and built rapport, the perfect piece of fine jewelry to commemorate the special moments of life. Using POS, processing sales, accessing and updating archived information for warranty inspections and customer contact. Via internet, offering expanded product line, presenting product knowledge, conducting comparative shopping. Exacting compliance with store operations with stringent security and safety standards. Highlight, through product knowledge (including certified diamontologist), enthusiasm and built rapport, the perfect piece of fine jewelry to commemorate the special moments of life. Using POS, processing sales, accessing and updating archived information for warranty inspections and customer contact. Via internet, offering expanded product line, presenting product knowledge, conducting comparative shopping. Exacting compliance with store operations with stringent security and safety standards.



dilly dally

• Manager

  • Sep 2007 - Jul 2009

  In designer baby boutique atmosphere, inspire through example exceptional customer service. Recommend and facilitate high-quality, custom bedroom design with access to over 200 vendors. Oversee and implement store operations, including visual merchandising, processing customer orders, receiving vendor shipments, scheduling staff for two locations, writing policies and procedure manual. In designer baby boutique atmosphere, inspire through example exceptional customer service. Recommend and facilitate high-quality, custom bedroom design with access to over 200 vendors. Oversee and implement store operations, including visual merchandising, processing customer orders, receiving vendor shipments, scheduling staff for two locations, writing policies and procedure manual.



Janie & Jack by Gymboree Corporation

• Full Time Assistant Manager

  • Oct 2006 - Sep 2007

  Oversee and implement all areas of boutique-style shop. Sales, visual merchandising, sales and operations reports, scheduling, interviewing employee candidates, cash management, receiving/merchandising/marking down/rotating stock. Oversee and implement all areas of boutique-style shop. Sales, visual merchandising, sales and operations reports, scheduling, interviewing employee candidates, cash management, receiving/merchandising/marking down/rotating stock.