Experience

Elmdor

• United States
• Building Materials
• 1 - 100 Employee

• Business Development Manager

  • Jan 2015 - Present

  Works closely with management to identify and pursue various sales channels. Coordinates sales efforts between outside sales team and inside customer service teams. Implements best practices for office procedures and flows. Provides support to upper management for development of reports and business communications.

• Office Manager

  • Jul 1999 - Dec 2014

  Managed internal customer service staff as well as assisting management with administrative duties. Maintained customer and representative data. As well as providing supervision to warehouse staff. Worked with major retailers during onboarding process. Worked with various departments to implement EDI processing.

• Customer Service Representative

  • Nov 1990 - Jun 1999

  Handled all day-to-day customer service requirements including, assisting customers via phone, fax or email. Entering and processing orders for shipment. Fulfilling literature requirements. Maintaining and developing management of all records kept in the office. Assisted management with all clerical duties including business correspondence and reports.



Elmco Sales

• 15070 Proctor Ave, City of Industry, CA

• Purchasing Manager

  • Oct 1983 - Nov 1990