Laura Robertson
Account Manager at Edinburgh First at The University of Edinburgh- Claim this Profile
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Bio
Experience
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The University of Edinburgh Conferences & Events
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United Kingdom
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Hospitality
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1 - 100 Employee
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Account Manager
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May 2017 - Present
• Managing and developing relationships with major commercial accommodation customers. • Coordinating and ensuring the successful delivery of the operational activities associated with large accommodation bookings. • Strategic planning of large accommodation accounts. Working up to 5 years ahead. • Ensuring comprehensive contracting for high value commercial bookings. • Working to create and improve current processes.
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Conference & Events Coordinator
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Apr 2011 - May 2017
• Over 6 years' experience working in a diverse and dynamic events role, where time management, project management and problem solving are essential. Managing a varied and busy event portfolio, including event management, large residential events, exhibitions, weddings, smaller day meetings, international events and high profile VIP events • Working with clients to co-ordinate a successful event within their budget, tailored to their needs. Dealing with client enquiries, carrying out… Show more • Over 6 years' experience working in a diverse and dynamic events role, where time management, project management and problem solving are essential. Managing a varied and busy event portfolio, including event management, large residential events, exhibitions, weddings, smaller day meetings, international events and high profile VIP events • Working with clients to co-ordinate a successful event within their budget, tailored to their needs. Dealing with client enquiries, carrying out site visits, preparing quotations and contracts, following these through to bookings. Updating and managing these bookings, running through to post event follow up and invoicing.
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The University of Edinburgh
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United Kingdom
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Research Services
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700 & Above Employee
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Events Assistant
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Aug 2010 - Apr 2011
School of Informatics
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Purvis Marquee Hire Ltd
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United Kingdom
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Events Services
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Events & Office Administrator
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Apr 2010 - Aug 2010
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Claire Drinks
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United Kingdom
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Beverage Manufacturing
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Marketing & Event Coordinator Intern
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2009 - 2010
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Education
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Wine & Spirit Education Trust
Level 3 Advanced Certificate -
Wine & Spirit Education Trust
Level 2 Intermediate Certificate -
Edinburgh Napier University
International Events & Festival Management, MSc -
The University of Edinburgh
History, MA (Hons) History