Experience

SoYoung Inc.

• Canada
• Retail Apparel and Fashion
• 1 - 100 Employee

• Senior Operations Manager

  • Dec 2021 - Present

• Sales Manager, Canada and United States

  • Jan 2017 - Dec 2021

  - Exceeded annual sales target and achieved wholesale growth of over 35% during my first year in this role- Responsible for strategic planning and execution of trade shows including budgeting, sales strategy, outreach to leads and existing buyers, and marketing initiatives- Manage sales representatives across Canada and the United States through hiring, training and sales support- Actively pursue leads and follow up with opportunities to generate sales- Analyze sales and inventory data to determine trends and the best course of action- Cultivate strong partnerships with buyers and deliver exceptional customer service to wholesale accounts- Ensure seamless EDI integration and compliance for key retailers like Bed Bath and Beyond



Giorgio Armani

• Italy
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Coordinator, Canada

  • Jan 2015 - Nov 2016

  - Support both wholesale and retail activity in Canada for Giorgio Armani, Armani Collezioni, Emporio Armani, EA7, Armani Jeans, Armani Junior and Armani Exchange - Present and sell seasonal collections to buyers during market appointments for both department and independent stores - Facilitate SAP training sessions with all store managers and operations leads - Created user-friendly sales reporting tools that have been adopted in all stores - Analyze inventory and sales reports for markdown strategy and merchandise allocation for outlet division - Develop and implement operations procedures to improve transparency and inventory management - Oversee Made-To-Measure division including product knowledge, sales analysis and order entry



Burberry

• United Kingdom
• Luxury Goods & Jewelry
• 700 & Above Employee

• Sales Associate

  • Nov 2013 - Jan 2015

  - Assisted in the launch of the first Burberry outlet in Canada - Develop client relationships and cultivate brand loyalty through passion and commitment to the Burberry experience - Responsible for analyzing Retail Scorecards and Stock Reports as well as making appropriate suggestions for merchandising opportunities in each department - Assisted in the launch of the first Burberry outlet in Canada - Develop client relationships and cultivate brand loyalty through passion and commitment to the Burberry experience - Responsible for analyzing Retail Scorecards and Stock Reports as well as making appropriate suggestions for merchandising opportunities in each department



Cole Haan

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Jul 2013 - Nov 2013

  - Part of the grand opening team for the first outlet store in Canada - Embodied the Cole Haan philosophy while interacting with customers and employees - Executed visual merchandising plans in order to drive sales and contribute to an exciting store experience - Part of the grand opening team for the first outlet store in Canada - Embodied the Cole Haan philosophy while interacting with customers and employees - Executed visual merchandising plans in order to drive sales and contribute to an exciting store experience



Luvali Convertibles

• Brand Representative

  • Apr 2011 - Dec 2012

  - Work at various trade shows selling products to both retailers and consumers - Create brand awareness as an informed representative - Responsible for invoicing, customer service and other administrative tasks - Work at various trade shows selling products to both retailers and consumers - Create brand awareness as an informed representative - Responsible for invoicing, customer service and other administrative tasks