Experience

VIOOH

• United Kingdom
• Advertising Services
• 100 - 200 Employee

• Product Training Specialist

  • Jun 2021 - Present

  Responsible for producing training material to promote best practice for all of VIOOH's platforms; which includes: instructional training videos and user guides. I help with the implementation and management of our in-app guides for 2 of our platforms, which involves producing guides, tracking guide metrics, and producing platform analytics. I also deliver training sessions for employee onboarding.

• Content Editor

  • Sep 2020 - Jun 2021

  I specialise in creating tutorial videos for several products and platforms, promoting best use, and helping users interact with the product to the best of their ability.



Richardson Testing

• Peterborough, United Kingdom

• Richardson Testing

  • Mar 2018 - Apr 2021

  I provide usability testing services for a variety of clients, specializing in website, app, and software development. I conduct functional, security, UX, and UI testing, in order to help address issues either in the development, creation, or launch stages. I specialise in creating digital tutorial videos to help users engage with products to their best ability. The instructional videos showcase key features within the product and promote best use. I also create websites that… Show more I provide usability testing services for a variety of clients, specializing in website, app, and software development. I conduct functional, security, UX, and UI testing, in order to help address issues either in the development, creation, or launch stages. I specialise in creating digital tutorial videos to help users engage with products to their best ability. The instructional videos showcase key features within the product and promote best use. I also create websites that are user-friendly and fully functional in order to make it more accessible for the public. I aim to provide honest, clear, and helpful feedback. Usability-testing can be provided on android, macOS, and Windows platforms. Show less I provide usability testing services for a variety of clients, specializing in website, app, and software development. I conduct functional, security, UX, and UI testing, in order to help address issues either in the development, creation, or launch stages. I specialise in creating digital tutorial videos to help users engage with products to their best ability. The instructional videos showcase key features within the product and promote best use. I also create websites that… Show more I provide usability testing services for a variety of clients, specializing in website, app, and software development. I conduct functional, security, UX, and UI testing, in order to help address issues either in the development, creation, or launch stages. I specialise in creating digital tutorial videos to help users engage with products to their best ability. The instructional videos showcase key features within the product and promote best use. I also create websites that are user-friendly and fully functional in order to make it more accessible for the public. I aim to provide honest, clear, and helpful feedback. Usability-testing can be provided on android, macOS, and Windows platforms. Show less



Fiverr

• United States
• Software Development
• 700 & Above Employee

• Usability Tester

  • Oct 2017 - Apr 2021

  As a user-tester I perform video recording sessions, in which I narrate my experience of using a certain piece of software, application, or website. My specified testing environments include: Android, Apple, Windows, and Mac. I highlight bug issues and rate the various features on the site; some might not be working sufficiently, or some simply not suitable for the page. I construct reports detailing the usability and functionality of their product, discussing which aspects of the design were… Show more As a user-tester I perform video recording sessions, in which I narrate my experience of using a certain piece of software, application, or website. My specified testing environments include: Android, Apple, Windows, and Mac. I highlight bug issues and rate the various features on the site; some might not be working sufficiently, or some simply not suitable for the page. I construct reports detailing the usability and functionality of their product, discussing which aspects of the design were strong, as well as highlighting issues with the page, such as: navigation, applicability, bug fixing, performance, and credibility. On occasion, I have been contracted to work on projects during the on-boarding phase, before products have been released or completed. I have been responsible for raising key issues with companies about the intent and content of their products – helping them eradicate core functionality bugs and usability issues before release. I have also worked on systems and sites that are currently up and running. Main responsibilities have included: finding bugs that customers are complaining about, ensuring site content is up-to-date and readable, and checking all features run smoothly. Show less As a user-tester I perform video recording sessions, in which I narrate my experience of using a certain piece of software, application, or website. My specified testing environments include: Android, Apple, Windows, and Mac. I highlight bug issues and rate the various features on the site; some might not be working sufficiently, or some simply not suitable for the page. I construct reports detailing the usability and functionality of their product, discussing which aspects of the design were… Show more As a user-tester I perform video recording sessions, in which I narrate my experience of using a certain piece of software, application, or website. My specified testing environments include: Android, Apple, Windows, and Mac. I highlight bug issues and rate the various features on the site; some might not be working sufficiently, or some simply not suitable for the page. I construct reports detailing the usability and functionality of their product, discussing which aspects of the design were strong, as well as highlighting issues with the page, such as: navigation, applicability, bug fixing, performance, and credibility. On occasion, I have been contracted to work on projects during the on-boarding phase, before products have been released or completed. I have been responsible for raising key issues with companies about the intent and content of their products – helping them eradicate core functionality bugs and usability issues before release. I have also worked on systems and sites that are currently up and running. Main responsibilities have included: finding bugs that customers are complaining about, ensuring site content is up-to-date and readable, and checking all features run smoothly. Show less



clickworker

• Germany
• Software Development
• 200 - 300 Employee

• Freelance IT

  • Oct 2017 - Sep 2019

  I work predominantly on the UHRS (Universal Human Relevance System) submitting micro tasks or HITs. These include Data Collection & Categorization, Data Verification, Sentiment Analysis, Web research, Search Relevance and SEO. Additionally, I am proficient at transcribing audio/media files with a high success rate, even when submitting challenging audio HITs. I work predominantly on the UHRS (Universal Human Relevance System) submitting micro tasks or HITs. These include Data Collection & Categorization, Data Verification, Sentiment Analysis, Web research, Search Relevance and SEO. Additionally, I am proficient at transcribing audio/media files with a high success rate, even when submitting challenging audio HITs.



UserTesting

• United States
• Software Development
• 700 & Above Employee

• Website User-Testing

  • Oct 2017 - Sep 2019

  I complete sessions of recorded website testing. I am requested to complete certain tasks and discuss my experience of the site and any problems during the process. I have a 5 star rating profile due to 'focusing on the tasks well' and providing 'a nice running commentary of my thoughts'. I complete sessions of recorded website testing. I am requested to complete certain tasks and discuss my experience of the site and any problems during the process. I have a 5 star rating profile due to 'focusing on the tasks well' and providing 'a nice running commentary of my thoughts'.



uTest

• United States
• Software Development
• 700 & Above Employee

• Usability Tester

  • Sep 2017 - Sep 2019

  I highlight bug issues and rate the various features on the site; some might not be working sufficiently, or some simply not suitable for the page. I construct reports detailing the usability and functionality of their product, discussing which aspects of the design were strong, as well as highlighting issues with the page, such as: navigation, approach-ability, bug fixing, performance, and credibility. On occasion, I have been contracted to work on projects during the on-boarding phase, before… Show more I highlight bug issues and rate the various features on the site; some might not be working sufficiently, or some simply not suitable for the page. I construct reports detailing the usability and functionality of their product, discussing which aspects of the design were strong, as well as highlighting issues with the page, such as: navigation, approach-ability, bug fixing, performance, and credibility. On occasion, I have been contracted to work on projects during the on-boarding phase, before products have been released or completed. I have been responsible for raising key issues with companies about the intent and content of their products – helping them eradicate core functionality bugs and usability issues before release. I have also worked on systems and sites that are currently up and running. Main responsibilities have included: finding bugs that customers are complaining about, ensuring site content is up-to-date and readable, and checking all features run smoothly. Show less I highlight bug issues and rate the various features on the site; some might not be working sufficiently, or some simply not suitable for the page. I construct reports detailing the usability and functionality of their product, discussing which aspects of the design were strong, as well as highlighting issues with the page, such as: navigation, approach-ability, bug fixing, performance, and credibility. On occasion, I have been contracted to work on projects during the on-boarding phase, before… Show more I highlight bug issues and rate the various features on the site; some might not be working sufficiently, or some simply not suitable for the page. I construct reports detailing the usability and functionality of their product, discussing which aspects of the design were strong, as well as highlighting issues with the page, such as: navigation, approach-ability, bug fixing, performance, and credibility. On occasion, I have been contracted to work on projects during the on-boarding phase, before products have been released or completed. I have been responsible for raising key issues with companies about the intent and content of their products – helping them eradicate core functionality bugs and usability issues before release. I have also worked on systems and sites that are currently up and running. Main responsibilities have included: finding bugs that customers are complaining about, ensuring site content is up-to-date and readable, and checking all features run smoothly. Show less



Test IO

• United States
• Information Technology & Services
• 300 - 400 Employee

• UX Tester

  • Jan 2018 - Mar 2019

  I highlight bug issues and rate the various features on the site; some might not be working sufficiently, or some simply not suitable for the page. I construct reports detailing the usability and functionality of their product, discussing which aspects of the design were strong, as well as highlighting issues with the page, such as: navigation, approach-ability, bug fixing, performance, and credibility. On occasion, I have been contracted to work on projects during the on-boarding phase, before… Show more I highlight bug issues and rate the various features on the site; some might not be working sufficiently, or some simply not suitable for the page. I construct reports detailing the usability and functionality of their product, discussing which aspects of the design were strong, as well as highlighting issues with the page, such as: navigation, approach-ability, bug fixing, performance, and credibility. On occasion, I have been contracted to work on projects during the on-boarding phase, before products have been released or completed. I have been responsible for raising key issues with companies about the intent and content of their products – helping them eradicate core functionality bugs and usability issues before release. I have also worked on systems and sites that are currently up and running. Main responsibilities have included: finding bugs that customers are complaining about, ensuring site content is up-to-date and readable, and checking all features run smoothly. Show less I highlight bug issues and rate the various features on the site; some might not be working sufficiently, or some simply not suitable for the page. I construct reports detailing the usability and functionality of their product, discussing which aspects of the design were strong, as well as highlighting issues with the page, such as: navigation, approach-ability, bug fixing, performance, and credibility. On occasion, I have been contracted to work on projects during the on-boarding phase, before… Show more I highlight bug issues and rate the various features on the site; some might not be working sufficiently, or some simply not suitable for the page. I construct reports detailing the usability and functionality of their product, discussing which aspects of the design were strong, as well as highlighting issues with the page, such as: navigation, approach-ability, bug fixing, performance, and credibility. On occasion, I have been contracted to work on projects during the on-boarding phase, before products have been released or completed. I have been responsible for raising key issues with companies about the intent and content of their products – helping them eradicate core functionality bugs and usability issues before release. I have also worked on systems and sites that are currently up and running. Main responsibilities have included: finding bugs that customers are complaining about, ensuring site content is up-to-date and readable, and checking all features run smoothly. Show less



Anglia Ruskin University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Graduate

  • Sep 2011 - Sep 2014

  I completed the Psychosocial Studies Bachelor Degree, where I studied a range of subjects, including: psychology, criminology, sociology, and philosophy. Throughout the degree we focused on specific topics, such as: Gender studies, Atypical Development, Psychological Disorders, and Crime & Deviance. For our final major project, I submitted a dissertation titled: How Might A Psychosocial Approach Enhance the Diagnosis and Treatment of Mental Health Issues, for which I received a first. I completed the Psychosocial Studies Bachelor Degree, where I studied a range of subjects, including: psychology, criminology, sociology, and philosophy. Throughout the degree we focused on specific topics, such as: Gender studies, Atypical Development, Psychological Disorders, and Crime & Deviance. For our final major project, I submitted a dissertation titled: How Might A Psychosocial Approach Enhance the Diagnosis and Treatment of Mental Health Issues, for which I received a first.



Atlas Care Company

• Peterborough, United Kingdom

• Care & Support Worker

  • Aug 2011 - Sep 2012