Experience

Impact Healthcare

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Human Resources Specialist

  • Apr 2022 - Present



Impact Healthcare

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• HR Coordinator

  • Jan 2020 - Dec 2020

• Recruiter

  • Jan 2019 - Jan 2020



Controlpad

• Software Development
• 1 - 100 Employee

• Quality Assurance Analyst

  • Sep 2017 - Aug 2018



doTERRA International LLC

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Member Services Representative and Senior Agent

  • Jul 2015 - Sep 2017

  Educated members on compensation plan and commission reports Team Captain- trained team members on new promotions and policies Senior Agent- supervised agents in following procedures, and handled escalated issues Answered inbound calls Made outbound calls to follow up and provide additional information Resolves Member concerns by finding and offering multiple solutions Educated members on compensation plan and commission reports Team Captain- trained team members on new promotions and policies Senior Agent- supervised agents in following procedures, and handled escalated issues Answered inbound calls Made outbound calls to follow up and provide additional information Resolves Member concerns by finding and offering multiple solutions



Timpanogos Regional Hospital

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Patient Care Technician

  • Jan 2015 - Jun 2015

  Maintained patient accounts by obtaining, recording, and updating personal and financial information Made outgoing calls to coordinate outpatient care Took inbound calls from nurses, physicians, and clients Maintained patient accounts by obtaining, recording, and updating personal and financial information Made outgoing calls to coordinate outpatient care Took inbound calls from nurses, physicians, and clients



The Church of Jesus Christ of Latter-day Saints

• United States
• Religious Institutions
• 700 & Above Employee

• Missionary and Mission Leader

  • Apr 2013 - Oct 2014

  Demonstrated dedication and ability to work independently while working 10-12 hour days, 7 days per week for 18 months Oversaw the welfare and skills training of 8 other missionaries Provided initial training for 5 novice missionaries Planned and led monthly training meetings on communication, goal setting, record keeping, and overall effectiveness Conducted weekly one-on-one training for sisters in confidence, stress management, and relationship building Sent weekly reports to the mission president Show less



The Homestead Assisted Living

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Certified Nursing Assistant

  • Jul 2012 - Dec 2012

  Assisted residents with dementia in ADL’s, dressing, grooming, bathing, toileting, and feeding Developed trust and quality relationships with residents and their families Prepared and served meals Maintained cleanliness of facility and did laundry Updated resident care records daily Assisted residents with dementia in ADL’s, dressing, grooming, bathing, toileting, and feeding Developed trust and quality relationships with residents and their families Prepared and served meals Maintained cleanliness of facility and did laundry Updated resident care records daily