Laura Phillips

Control Room Operator at The Senate Group : Risk and Security Experts
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Contact Information
us****@****om
(386) 825-5501
Location
Hixon, England, United Kingdom, UK

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Credentials

  • CCTV
    Security Industry Association (SIA)
  • Door supervisor
    Security Industry Association (SIA)

Experience

    • United Kingdom
    • Security and Investigations
    • 1 - 100 Employee
    • Control Room Operator
      • Apr 2023 - Present

      Working as part of a small team operating at NSI Gold standard to deliver alarm and CCTV monitoring to a portfolio of Nationwide Clients whilst also being responsible for emergency incident management and workforce monitoring. Although being control room based a large proportion of time is spent compiling reports and conducting further investigations where applicable Working as part of a small team operating at NSI Gold standard to deliver alarm and CCTV monitoring to a portfolio of Nationwide Clients whilst also being responsible for emergency incident management and workforce monitoring. Although being control room based a large proportion of time is spent compiling reports and conducting further investigations where applicable

    • United Kingdom
    • Security and Investigations
    • 1 - 100 Employee
    • Security Officer
      • Jul 2022 - Apr 2023

      Monitoring CCTV for protection of property and personnel Completing daily logs, ensuring that all appropriate entries are logged accurately. Produce Incident reports as and when required. Conduct patrols of the client's estate to ensure the security of all zones and protection of assets. Access and egress control. Advise on suitable ways to optimise performance and results Monitoring CCTV for protection of property and personnel Completing daily logs, ensuring that all appropriate entries are logged accurately. Produce Incident reports as and when required. Conduct patrols of the client's estate to ensure the security of all zones and protection of assets. Access and egress control. Advise on suitable ways to optimise performance and results

    • United Kingdom
    • Event Control Room Operative
      • Jul 2022 - Aug 2022

      Working closely as part of a multi-agency control room tasked with overseeing all operational activities with the primary focus being on the delivery of CCTV, Physical security and Health & Safety, coupled with monitoring vehicle movements, medical emergencies and deploying static officers throughout the venue. The role was fast paced and often required a dynamic response to difficult and challenging situations Working closely as part of a multi-agency control room tasked with overseeing all operational activities with the primary focus being on the delivery of CCTV, Physical security and Health & Safety, coupled with monitoring vehicle movements, medical emergencies and deploying static officers throughout the venue. The role was fast paced and often required a dynamic response to difficult and challenging situations

    • United Kingdom
    • Security and Investigations
    • 1 - 100 Employee
    • Distribution Site Security Officer
      • Jan 2022 - Jul 2022

      Control access and egress, utilising the equipment and systems provided. Ensure clients’ staff, property and other assets are secure. Answer all enquiries courteously and professionally. Monitor CCTV footage for protection of property and assets overtly and covertly. Complete the daily log, noting all appropriate activity. Produce accurate reports as and when needed. Conduct sufficient internal and external patrols to ensure security of all zones. Ensure all procedures, site / assignment instructions and protocols are followed at all times; being particularly diligent when in an emergency situation. Conduct vehicle and person searches ensuring that the integrity of the site is maintained at all times. Seal checks on all inbound and outbound trailer Show less

    • United Kingdom
    • Facilities Services
    • 100 - 200 Employee
    • SOC Operator
      • Sep 2019 - Dec 2021
    • United Kingdom
    • Facilities Services
    • 700 & Above Employee
    • SSSV Patrol Officer
      • Sep 2018 - Sep 2019

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