Laura Phillips

Spa Manager at The Malvern Spa
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Contact Information
us****@****om
(386) 825-5501
Location
UK
Languages
  • English Native or bilingual proficiency

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Bio

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Credentials

  • Level 3 Award in Education and Training (PTLLS)
    -
    Jan, 2016
    - Nov, 2024
  • NVQ Beauty Therapy Level 3
    VTCT
    Jan, 2013
    - Nov, 2024
  • NVQ Beauty Therapy Level 2
    VTCT
    Jan, 2012
    - Nov, 2024

Experience

    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Spa Manager
      • Nov 2022 - Present

    • Acting Spa Manager
      • Nov 2021 - Nov 2022

    • Assistant Spa Manager
      • May 2019 - Nov 2021

    • Head Therapist
      • May 2018 - May 2019

    • Senior Therapist
      • Nov 2015 - May 2018

      Over seeing the day to day running of the spa, whilst caring for a team of over 30 therapists. Qualified ESPA 'Train the Trainer', providing onsite education for new therapists, whilst maintaining standards and ensuring all services are being provided to the highest standard.

    • ESPA Specialist
      • Oct 2014 - Nov 2015

      Caring for the ESPA brand across the whole of the business, training, ordering, product launches, merchandising, promotions etc.

    • Spa Therapist
      • Jun 2013 - Oct 2014

Education

  • Edexcel
    Award in Education and Training, Education
    2016 - 2016
  • Worcester College of Technology
    NVQ Level 3 Beauty Therapy, Beauty Therapy
    2012 - 2013
  • South Worcestershire College
    NVQ Beauty Therapy Level 2, Beauty Therapy
    2011 - 2012

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