Laura Phillips
Spa Manager at The Malvern Spa- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
UK
Languages
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English Native or bilingual proficiency
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Bio
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Credentials
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Level 3 Award in Education and Training (PTLLS)
-Jan, 2016- Nov, 2024 -
NVQ Beauty Therapy Level 3
VTCTJan, 2013- Nov, 2024 -
NVQ Beauty Therapy Level 2
VTCTJan, 2012- Nov, 2024
Experience
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The Malvern Spa
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United Kingdom
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Hospitality
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1 - 100 Employee
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Spa Manager
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Nov 2022 - Present
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Acting Spa Manager
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Nov 2021 - Nov 2022
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Assistant Spa Manager
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May 2019 - Nov 2021
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Head Therapist
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May 2018 - May 2019
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Senior Therapist
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Nov 2015 - May 2018
Over seeing the day to day running of the spa, whilst caring for a team of over 30 therapists. Qualified ESPA 'Train the Trainer', providing onsite education for new therapists, whilst maintaining standards and ensuring all services are being provided to the highest standard.
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ESPA Specialist
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Oct 2014 - Nov 2015
Caring for the ESPA brand across the whole of the business, training, ordering, product launches, merchandising, promotions etc.
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Spa Therapist
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Jun 2013 - Oct 2014
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Education
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Edexcel
Award in Education and Training, Education -
Worcester College of Technology
NVQ Level 3 Beauty Therapy, Beauty Therapy -
South Worcestershire College
NVQ Beauty Therapy Level 2, Beauty Therapy
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