Experience

Small Robot Company

• Chief Operating Officer

  • Feb 2023 - Present

  Working with an incredible team to deliver a revolutionary product and service.Responsible for the operations and strategic direction of Small Robot Company. Optimising efficiency, managing resources and implementing strategies to support the overall business objectives. Customer centric managing sustainable and environmental priorities for the business. Building to scale. - Leading IUK project funding and grants totaling 3.5 million investments.- Exceptional stakeholder management, both internal and external.- Implementing meaningful infrastructure to support long term business strategy, objectives and KPIs. - Restructuring Small Robot Company to support new market opportunities increasing reach and impact of Small Robot Company. - Devising a go to market strategy generating revenues and profit to support a 5-year plan.- Facilitating an investment round contributing 2 million.- Leading the redundancy process with a reductions of 25%, maintaining a team committed to our mission and vision.- Representing Small Robot Company at industry specific events and delivering presentations to inspire.- Effectively managed Legal, Business Operations, HR and Service team/departments directly. Show less

• Head of People and Business Operations

  • Aug 2022 - Feb 2023

  Responsible for overseeing the human resources and operations management of the business. Managing employee relations, development and progression, also maintaining excellent operational standards compounding the contributions to the overall business success. - Data driven decision making, building and implementing infrastructure to support a high performing cross functional team.- Talent management to support extensive growth. - High employee engagement ensuring productivity and overall performance exceeding expectations.- Implementing operating systems to increase efficiency and support compliance and risk management.- Strategic planning aligned with the goals of the senior team to support overall business objectives cross functionally.- Facilitate change management in a way which fosters adaptability. - Project managed a full company relocation from end to end, delivered on time and within budget. - Facilitated a culture of innovation and inclusivity through progressive initiatives. - Effective internal and external stakeholder management. Show less

• Business Operations Manager

  • Dec 2019 - Aug 2022

  An experienced Business Manager who is a highly self-motivated individual, thrives on tackling new challenges, setting exceptional standards and achieving results whilst creating positive value towards company performance. Both confident and capable of working at a strategic and operational level.A decisive leader with strong managerial skills and the ability to identify business opportunities and risks enabling effective direction at an individual / business level. A strategic thinker and detailed planner able to identify critical drivers, analyse complex problems and develop responsive solutions to achieve the business objectives.Proven track record to influence cross-functionally, at multiple senior levels, to ensure key stakeholders are engaged and aligned to critical business process and transformation.Core Skills• Commercially astute, result focused, tenacious individual, with extensive contract negotiation and management experience. • Developing business strategy in emerging markets enabling growth and increased profitability with focus on customer experience and satisfaction. • Building effective and constructive relationships across all levels and functions of the business, working collaboratively with stakeholders, business partners and industry bodies.• Proactively driving business development and improvement opportunities with a proven track record, facilitating successful project management.• Exceptional communication and interpersonal skills with extensive experience in stakeholder management (internal and external).• Qualified mediator experienced across multiple disciplines and specialising in work-place conflict resolution.• Able to identify and manage risk, collaborating with associated teams internally and externally to produce workable mitigation plans. Show less



Victory Energy Supply Limited

• Business Manager

  • Jun 2018 - Dec 2019

  As Business Manager at VESL I am accountable for multiple operations, functions and business objectives. I work collaboratively with the senior management team championing effective change and implementing numerous business development opportunities. • Negotiating, managing and facilitating over 70 supplier contracts including, partner, stakeholder and industry requirements. Working in partnership with a tier 1 London legal firm and PCC legal team. • Project managed and facilitated the Governance requirements for VESL including creating policy and processes, managing these documents and ensuring the team where fully aware and educated in the requirements and essentials to support the business and best practise. • Creation and management of the VESL document library, ensuring business, industry and regulation requirements were met and maintained. Coordinating between the VESL teams and our IT partner to achieve effective communication and results delivered in a timely manner. • Built excellent working relationships ensuring collaboration internally, externally, cross functionally and at an individual level supporting key business objectives and delivering effective outcomes. • Coordinated the build and production of the Dataroom. Worked in partnership with stakeholders, business partners, the VESL team and all verified interested parties to support the sale of the company. • Researched and analysed potential business opportunities, including new innovation in the market, preparing and presenting reports and presentations to the business. Identifying key areas for growth and designing business plans to support market entry. • Coordinated HR processes across the business, managing difficult conversations and supporting staff who presented additional needs to allow them to fulfil their role effectively within the business. Show less

• Executive Assistant and Business Support

  • Nov 2017 - Jun 2018

  In my role as Executive Assistant to the CEO and Business Support Manager for VESL I worked with the executive team and had the responsibility of supporting the delivery of business objectives to the highest standards ensuring collaboration across the business and managing the daily efficient running of the company. • Preparing reports and correspondence for a wide and varied audience, having the ability to research, analyse and incorporate findings. • Supported business operations and decision making with awareness of relevant legislation and regulatory framework. • Built and maintained excellent relationships with industry bodies and stakeholders/business partners. • Excellent communications and organisational skills, • Capability to manage multiple tasks and prioritise key deliverables. Manage projects and follow up with team members where required. • Managing diaries and schedules of senior management and the Board, organise and schedule meetings preparing agendas, researching for meetings and taking minutes. Publishing outcomes. • Book business travel arrangements, including flights, transportation and lodgings for senior management and other staff members. • Maintain office correspondence, liaise with clients and business guests. • Organised media appearance, comms and events. • Maintained the electronic filing system, ensuring processes and software were up to date and in working order maintaining a strong working relationship with our IT partner. • Handled payroll, HR, and recruitment duties, including on-boarding new staff members and training new employees where necessary. • Liaised with other staff members on behalf of senior management. Show less