Clinical Supervisor

• Aug 2022 - Present

Senior Clinical Administrator

• Sep 2018 - Jul 2022

Responsible for managing client cases as a mid-level supervisor providing administrative, clinical, and staff support. Collaborated with Insurance funders, client stakeholders, and clinical team such that all organizations’ goals were met. Key Metrics 100% renewal of all case authorizations over 3 years. 90% of clients met all goal objectives in reporting period 100% of all quarterly reports completed prior to deadline 85% of staff trained such that they passed certification exam on first try. • Effectively managed up to 15 cases at a time, working collaboratively with the clinical team, clients, and funding sources to provide high-quality behavioral care. • Analyzed case data to support effective decision-making. Excellent ability to assess barriers and provide proactive support. • Supervised clinical cases and leveraged client relationships to foster customer satisfaction, adoption, and retention of services. • Specialized in on-boarding and launching of new clinical cases, supporting clients from beginning to end of behavioral treatment. Additionally, • Facilitated behavior intervention plan training for caregivers resulting in all caregivers meeting mastery criteria within 1 reporting period (6 mos). • Worked in collaboration with the Systems Development Department to continue to refine roles and opportunities for those pursuing BCBA certification. • Proficient in behavioral assessment (FBA, Vineland, VB-Mapp etc) which consisted of assessment and goal-creation for the course of treatment. • Completed quarterly reports and managed deadlines effectively. • Created a new training curriculum and revamped an entire new-hire onboarding system. Show less

Special Education Teacher

• Feb 2016 - Dec 2021

Managed Lighthouse Program within Fletcher Miller school, the most-restrictive environment for special needs students with severe behavioral challenges. Managed Lighthouse Program within Fletcher Miller school, the most-restrictive environment for special needs students with severe behavioral challenges.

Retail Manager

• Dec 2009 - Aug 2018

Volleyball Coach

• Sep 2010 - May 2013