Experience

Partners for World Health

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Program Manager

  • Jan 2023 - Present

  Portland, Maine, United States Provide management, strategy and overall direction to align with organization’s key priorities for the following Programs: -- 40ft Container and Break-bulk Shipments of medical equipment & supplies to under-resourced communities and crisis response around the world -- Local Volunteer & Internship Program of ~150 volunteers per week and summer + spring/fall internship cohorts; directly supervise PWH Volunteer Coordinator International Volunteer Programs providing primary care, wound… Show more Provide management, strategy and overall direction to align with organization’s key priorities for the following Programs: -- 40ft Container and Break-bulk Shipments of medical equipment & supplies to under-resourced communities and crisis response around the world -- Local Volunteer & Internship Program of ~150 volunteers per week and summer + spring/fall internship cohorts; directly supervise PWH Volunteer Coordinator International Volunteer Programs providing primary care, wound care, public health initiatives and advanced education + training to under-resourced patients and healthcare workers around the world -- Third Party Reseller Program for the sale of supplies that are not suitable for our traditional partners' needs; directly supervise TPR Coordinator -- Other Programs: Global Health Education; Project 10,000; Rising Up

• Operations Manager

  • Jan 2021 - Jan 2023

  Portland, Maine, United States Responsible for: Management of all medical supply donation intake, sorting, processing and packaging, including physical inventory flow of the warehouse, ranging from 12-20 pallets of donated intake per week. Oversee daily volunteer tasks and overall strategy for as many as 150 volunteers per week. Ensure intake and volunteer work meets the needs of outbound 40' container shipments averaging 2 per month. Creation and maintenance of process documentation for each of ~30 medical… Show more Responsible for: Management of all medical supply donation intake, sorting, processing and packaging, including physical inventory flow of the warehouse, ranging from 12-20 pallets of donated intake per week. Oversee daily volunteer tasks and overall strategy for as many as 150 volunteers per week. Ensure intake and volunteer work meets the needs of outbound 40' container shipments averaging 2 per month. Creation and maintenance of process documentation for each of ~30 medical categories represented at PWH. Manage Operations internship program including recruitment, on-boarding, daily schedules and evaluations. Recruit, enroll, onboard and coordinate all Medical Mission programming.

• Operations Coordinator

  • May 2020 - Jan 2021

  Portland, Maine, United States



Project Bead

• Board Member; Director, Global Relations & Operations; Program Leader

  • Aug 2013 - Present

  New York, New York (remotely) Co-founder of a 501(c)(3) social enterprise that aims to provide opportunity through education by selling hand-made, beaded products from Ghanaian artisans. 100% of profit funds the education of students in need. • Execute strategic decision-making of the organization by voting on applicable topics, consulting with all Project Bead members, and prioritizing the needs of the organization • Track secondary and higher education expenditures for 14 students simultaneously needing tuition,… Show more Co-founder of a 501(c)(3) social enterprise that aims to provide opportunity through education by selling hand-made, beaded products from Ghanaian artisans. 100% of profit funds the education of students in need. • Execute strategic decision-making of the organization by voting on applicable topics, consulting with all Project Bead members, and prioritizing the needs of the organization • Track secondary and higher education expenditures for 14 students simultaneously needing tuition, housing, books and meal funds wired at irregular intervals, ensuring alignment with budget; maintain personal relationships with beneficiary student “buddies” to encourage good grades and career planning • Contributed to the implementation of operational and financial efficiencies, resulting in growth in annual revenue of $15k in 2011 (as the former Mmofra Trom Bead Project) to $49k in 2016 • Sustain relationships with international artisan partners, coordinating and overseeing product orders from Ghana • Planned and led annual strategic planning trips to Ghana for 6 Board members in attendance • Developed and implemented Project Bead "Cause Collection" which contributes a portion of proceeds from specific product sales to partner organizations; initiated and settled partnerships with national and local organizations, acting as point of communication • Developed and implemented the "Bead Ambassador" Sales Representative and Campus Representative programs whereby post-graduate and college/high school volunteers bring Project Bead to their local communities to promote the mission and objectives of the organization while generating sales; managed 20+ representatives including recruitment, coordination of shipments, and acting as main point-of-contact for volunteers Elected to attend, on behalf of Project Bead: MA Conference for Women, Boston, MA (Annually) Clinton Global Initiative University (CGIU), St. Louis, MO; April 2013 Challenge:Future Global Summit, Bled, Slovenia; March 2012 Show less



CIEE Council on International Educational Exchange

• United States
• Education Administration Programs
• 700 & Above Employee

• Enrollment Manager

  • Apr 2018 - Apr 2020

  Portland, Maine Regional Team: Africa, Asia, Australia, Latin America, Caribbean & Middle East • Manage team of four Study Abroad Advisors and their enrollment of respective portfolios spanning 68 college-level study abroad programs and ~1,650 annual participants across 6 global regions; responsible for ensuring advisors have the resources, skills and knowledge needed to reach individual and department-wide sales targets and to contribute to positive stakeholder reviews of CIEE’s programming • Hired… Show more Regional Team: Africa, Asia, Australia, Latin America, Caribbean & Middle East • Manage team of four Study Abroad Advisors and their enrollment of respective portfolios spanning 68 college-level study abroad programs and ~1,650 annual participants across 6 global regions; responsible for ensuring advisors have the resources, skills and knowledge needed to reach individual and department-wide sales targets and to contribute to positive stakeholder reviews of CIEE’s programming • Hired, on-boarded and designed/implemented training for two new Study Abroad Advisors in first three months in Manager role • Maintain in depth knowledge of all regional programs’ enrollment trends, general logistics, immigration policies and typical participant profile to inform high-level decision making on program changes, process improvements, and resolve day-to-day issues and escalated situations • Collaborate with other internal departments including academic affairs, billing, marketing, program development, institutional relations, inside sales and global site staff to ensure accurate representation of the CIEE student experience • Submit weekly enrollment projections for entire global region to senior leadership to inform financial and operational decisions • Prepared in depth analysis of regional enrollment trends, barriers to enrollment, needs for improvement and opportunities for expansion of programming in Africa, Middle East & India global region for senior leadership to use in regional programmatic review • Re-designed incentive calculations for individual advisor portfolios after department restructure, focusing on retention of participants from acceptance to arrival

• Senior Study Abroad Advisor

  • Mar 2018 - Apr 2018

  Portland, Maine Area Regional Team: Africa, Asia, Australia, Latin America, Caribbean & Middle East • Demonstrated performance worthy of promotion to Manager within two months of starting Senior Study Abroad Advisor role • Acted as liaison between Manager and Study Abroad Advisors of regional team for group projects and weekly enrollment projections for current and future programs • Maintained full role of Study Abroad Advisor position, below, including an increasing portfolio of enrollments • Prepared… Show more Regional Team: Africa, Asia, Australia, Latin America, Caribbean & Middle East • Demonstrated performance worthy of promotion to Manager within two months of starting Senior Study Abroad Advisor role • Acted as liaison between Manager and Study Abroad Advisors of regional team for group projects and weekly enrollment projections for current and future programs • Maintained full role of Study Abroad Advisor position, below, including an increasing portfolio of enrollments • Prepared global analysis of program-level enrollments and pre-departure processes for senior department leadership to inform department-wide restructure, splitting sales and participant retention roles into two separate positions; identified most strategic portfolio breakdowns to support department expansion from 12 to 20 advisors

• Study Abroad Advisor

  • Jan 2016 - Mar 2018

  Portland, Maine Portfolio: semester-long programs in China, Japan, Korea, Taiwan and Argentina • Demonstrated performance worthy of promotion to Sr. Study Abroad Advisor among team of five eligible, tenured colleagues • Reviewed application materials and accepted eligible participants into CIEE study abroad programs with specific eligibility criteria and areas of study • Demonstrated expert product knowledge on all components of the application, pre-departure and on-site stages of semester study… Show more Portfolio: semester-long programs in China, Japan, Korea, Taiwan and Argentina • Demonstrated performance worthy of promotion to Sr. Study Abroad Advisor among team of five eligible, tenured colleagues • Reviewed application materials and accepted eligible participants into CIEE study abroad programs with specific eligibility criteria and areas of study • Demonstrated expert product knowledge on all components of the application, pre-departure and on-site stages of semester study abroad programs within portfolio to guide applicant/participant inquiries at any point in the admission and pre-departure process, thereby providing exceptional customer service as primary contact to students, parents and sending-school partners • Prepared, updated and improved student-facing materials and guides to reflect up-to-date content on logistic and holistic advising topics, using targeted content marketing approaches for student population • Worked concurrently and maintained relationships with international CIEE staff in portfolio locations on cross-over matters to make a smooth transition for students from the application/pre-departure phases to arrival and on-site study abroad experience • Projected anticipated program-level enrollment numbers weekly for current and upcoming enrollment cycles using historical enrollment trends, conversion rates and individual relationships with students; provided insight and recommendations on enrollment data for programs or sites needing restructuring



EY

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Assurance Services Senior

  • Oct 2015 - Oct 2015

  200 Clarendon Street, Boston, MA 02116 • Public and private company audit experience in several industries including biotechnology/life sciences and medical device technology, including PCAOB-compliant preparation of S-1 and IPO filings, Sarbanes-Oxley internal control fieldwork and 10-Q/10-K review process. • Assigned senior-level responsibilities as a second-year staff while co-supervising two public audits concurrently, including management of day-to-day operations of engagements, delegating assignments to staff while… Show more • Public and private company audit experience in several industries including biotechnology/life sciences and medical device technology, including PCAOB-compliant preparation of S-1 and IPO filings, Sarbanes-Oxley internal control fieldwork and 10-Q/10-K review process. • Assigned senior-level responsibilities as a second-year staff while co-supervising two public audits concurrently, including management of day-to-day operations of engagements, delegating assignments to staff while managing personal assignments, review of staff work papers, communicating client requests, and working directly with senior management. • Participated in several charity events and out-of-office activities, including the City Year Day 2015 in Dorchester, MA and EY Global Connect Day at Community Harvest Project in North Grafton, MA. Led individual audit team’s Department of Children and Families (DCF) Holiday Gift Drive for two local children in need. Member of the EY/Boston Professional Women’s Network.

• Assurance Services Staff

  • Jan 2014 - Sep 2015

  Greater Boston Area



Bentley University

• United States
• Higher Education
• 700 & Above Employee

• Study Abroad Peer Advisor

  • Sep 2012 - May 2013

  Waltham, MA • Led informational sessions for Bentley Study Abroad candidates • Remained a resource for Study Abroad students while on exchange; specifically, students in Madrid, Spain with home-stay arrangements



EY

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Assurance Services Intern

  • Jun 2012 - Jul 2012

  Boston, MA • Selected to participate in the Emerging Leaders Program at the Boston, MA office prior to beginning the 10-week internship. • Contributed to the quarterly review and annual audit of multiple clients. Prepared audit work papers that were essential to completion of the reviews and audit. Worked closely with finance department employees at several clients to review and understand client procedures and schedules. • Attended and spoke at the 2012 International Intern Leadership Conference in… Show more • Selected to participate in the Emerging Leaders Program at the Boston, MA office prior to beginning the 10-week internship. • Contributed to the quarterly review and annual audit of multiple clients. Prepared audit work papers that were essential to completion of the reviews and audit. Worked closely with finance department employees at several clients to review and understand client procedures and schedules. • Attended and spoke at the 2012 International Intern Leadership Conference in Orlando, Florida among 2,000+ global interns of the firm. Show less



EF Educational Tours

• United States
• Travel Arrangements
• 700 & Above Employee

• Participant

  • Mar 2009 - Mar 2009

  Spain • Participant of the 'Adventure in Spain' Tour for 9 days exploring the culture and cities of Madrid and the Andalucían region of Spain, with high school Spanish teacher and classmates.