Laura Nikolla

Manager of Crema Cafe at SUNY Westchester Community College
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Contact Information
us****@****om
(386) 825-5501
Location
New York City Metropolitan Area
Languages
  • Albanian Professional working proficiency
  • Spanish Limited working proficiency

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Bio

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Credentials

  • Learning Office 365
    Linkedin Learning App
    Apr, 2022
    - Oct, 2024

Experience

  • SUNY Westchester Community College
    • United States
    • Higher Education
    • 700 & Above Employee
    • Manager of Crema Cafe
      • Aug 2022 - Present

      Managed inventory control, cash control and store opening and closing procedures. Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback. Completed point of sale opening and closing procedures. Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices. Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation. Inspected the coffee shop regularly for safety, health code, or maintenance concerns. Cultivated a strong team environment focused on personal accountability, customer support and business success. Trained and guided team members to maintain high productivity and performance metrics. Show less

  • Westchester Day School
    • United States
    • Education Management
    • 1 - 100 Employee
    • Day Camp Counselor
      • Jun 2022 - Aug 2022
  • Starbucks
    • United States
    • Retail
    • 700 & Above Employee
    • Barista
      • Aug 2021 - Jun 2022
  • Family Babysitter
    • Primary and Secondary Education
    • Babysitter
      • Nov 2019 - Dec 2021
  • Nordstrom
    • United States
    • Retail
    • 700 & Above Employee
    • Gift Shop Associate
      • Nov 2019 - Jan 2020
  • SUNY Potsdam
    • United States
    • Higher Education
    • 400 - 500 Employee
    • Office Associate
      • Sep 2019 - Oct 2019
  • Momiji Japanese Restaurant
    • United States
    • Restaurants
    • 1 - 100 Employee
    • Waitress
      • May 2019 - Jul 2019

Education

  • Westchester Community College
    Associate of Arts - AA, Liberal Arts and Social Sciences, Humanities
    2019 - 2023
  • Harrison High School
    High School Diploma

Community

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