Laura Nelson

Medical Assistant at Luke & Associates, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Credentials

  • CompTIA A+ (220-1001 and 220-1002) Cert Prep: The Basics
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • CompTIA A+ (220-1001) Cert Prep 1: The Basics
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • CompTIA A+ (220-1001) Cert Prep 2: Microprocessing and RAM
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • CompTIA A+ (220-1001) Cert Prep 3: Core Hardware
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • CompTIA A+ (220-1001) Cert Prep 4: Storage and Peripherals
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • CompTIA A+ (220-1001) Cert Prep 5: Display Technologies
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • CompTIA A+ (220-1001) Cert Prep 6: Physical Networking
    LinkedIn
    Jul, 2022
    - Nov, 2024

Experience

    • United States
    • Staffing and Recruiting
    • 100 - 200 Employee
    • Medical Assistant
      • Mar 2020 - Present

      • Directed patients to exam rooms, fielded questions and prepared for physician examinations. • Prepared initial patient charts for admission. • Collected and documented patient medical information such as blood pressure and weight. • Performed scribe functions of up to 25 surgical patients per day. • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs. • Compiled necessary documents for surgical billing packages. • Completed clinical procedures and gathered patient data for interpretation by physician. • Performed clerical duties, such as word processing, data entry, answering phones and filing. • Ordered and prepared reagents and supplies. • Obtained client medical history, medication information, symptoms and allergies. • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted. • Sanitized, restocked and organized exam rooms and medical equipment. • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed. • Taught patients about medications, procedures and care plan instructions and prepared them for surgery by dosing preoperative medications up to 25 patients daily.

    • United Kingdom
    • Events Services
    • 1 - 100 Employee
    • Medical Assistant
      • Oct 2019 - Mar 2020

      • Prepared initial patient charts for admission. • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing. • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs. • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms. • Obtained client medical history, medication information, symptoms and allergies. • Taught patients about medications, procedures and care plan instructions. • Sanitized, restocked and organized exam rooms and medical equipment. • Documented vital signs and health history for patients in clinic and hospital environments. • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment. • Performed scribe functions of up to 25 surgical patients per day. • Taught patients about medications, procedures and care plan instructions and prepared them for surgery by dosing preoperative medications up to 25 patients daily.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Medical Assistant
      • Sep 2018 - Sep 2019

      • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus. • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes. • Answered patient questions regarding refractive surgery post operative care and procedures. • Completed clinical procedures and gathered patient data for interpretation by physician. • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed. • Documented vital signs and health history for patients in clinic and hospital environments. • Taught patients about medications, procedures and care plan instructions. • Performed clerical duties, such as word processing, data entry, answering phones and filing. • Promoted office efficiency, coordinating charts, completing forms and helping patients with diverse needs. • Achieved 97% patient satisfaction rate

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Medical Assistant
      • Jul 2015 - Aug 2018

      • Participated in WIG (Wildly Important Goal) team in group collaboration to improve diabetic care. • Increase Relay health utilization and response time, Improve pap testing compliance among many other goals. • Working as care team to improve overall patient care and efficient use of appointments. • Promoting wellness goals among all active-duty patient and dependents. • Assisted during numerous procedures including but not limited to Long-Acting Reversible Contraceptive devices, I&Ds, wart removals, toenail excisions. • Training of numerous Corpsman basics of patient care in primary care setting. • Collection and transport of laboratory specimens according to protocol. • Performed EKG, vital signs, orthostatic blood pressures and visual acuity according to standard of care. • Utilized process improvement plans to reduce no-show rate to less than 10%.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Medical Assistant
      • Aug 2014 - Jul 2015

      • Collected and documented medical history. • Collaborated with Johns Hopkins University to improve patient access to medical care and other quality improvements. • Performed ordering of patient procedures and lab using AHLTA and CHCS EMR programs. • Specimen collection and completion of various point of care rapid testing as required. • Collected vital signs required following standards of care including height, weight, BMI, peak flow pulse oximetry, orthostatic blood pressures and pulses, visual acuity and temperatures as necessary. • Assisted provider with collection of data required for various pre-deployment and post-deployment screenings. • Collaborated with colleagues to improve efficient use of resources such as space, staff and time and improve communication. • Promoted wellness programs throughout Naval Medical Center to improve overall patient health. • Worked with Naval Medical Center Research programs to help them achieve their study goals. • Promoted military readiness by keeping patients up to date with military requirements • Collaborated with Carepoint staff to raise Women's Wellness exam rates from 56-84%.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Medical Assistant
      • Jan 2008 - Mar 2014

      • Worked as care package MA Team Lead for COPD and diabetes care packages. • Direct involvement in processes to transition from one-on-one MA-Physician teams to CMI (Care Model Innovation) approach. • Worked as Epic Team Lead to improve communication between various care package leads and IT staff to improve quality metrics and efficiencies. • Collected vital signs following standard procedure including height, weight, blood pressure, pulse, oxygen saturations and orthostatic blood pressures. • Collected and documented thorough medical histories to enable smooth physician flow. • Followed standing protocols including but not limited to administration of oxygen, EKG, throat cultures, urinalysis. • Administered medications and vaccinations competently and provided clear and thorough documentation. • Advised patients of medical instructions and scheduled appropriate follow up. • Trained multiple staff members in Epic electronic medical record use "on the fly" including student Medical Assistants and RN's. • Well versed on HIPAA rights and responsibilities. • Experience in working with company which valued knowledge of all employees encouraging all to work at highest level of their "scope."

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Medical Assistant
      • Sep 1995 - Jan 2008

      • Well tested in fast-paced Urgent Care environment almost exclusively for first 5 years of employment. • Handled Supply ordering for large medical clinic. • Assisted with Flexible Sigmoidoscopies and maintained sterility of equipment. • Supported providers with multiple procedures such as lacerations, Incisions and Drainage, removals of foreign bodies. • Ordered vaccinations and coordinated vaccine distribution from Minnesota Vaccine for Children program. • Collaborated as member of forms committee to reduce medical office form expenses.

Education

  • Anoka Technical College
    Medical Assistant Certificate
    1991 - 1995

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