Laura Nagel
Senior Marketing Manager CRM & Loyalty at AmbienteDirect GmbH- Claim this Profile
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Bio
Experience
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AmbienteDirect GmbH
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Germany
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Furniture
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1 - 100 Employee
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Senior Marketing Manager CRM & Loyalty
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May 2022 - Present
•Support and further development of the loyalty program •Conception, management and success monitoring of country-specific lifecycle campaigns, incl. email triggers and automation logics •Planning and execution of direct marketing campaigns •Development of cross-channel strategies to improve customer satisfaction and increase conversion and retention rate.
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E-Commerce & Communications Consultant | Fashion & Beauty Expert
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Apr 2021 - May 2022
Dießen, Bayern, Deutschland
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Niche-Beauty.COM GmbH
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Germany
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Retail
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1 - 100 Employee
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Marketing Director
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Aug 2020 - Mar 2021
Hamburg, Deutschland • Responsible for the Marketing, CRM, Content and E-commerce teams • Planning and managing the annual marketing plan and content calendar across all marketing channels • Further development of the marketing strategy including planning and coordination of all 360°cross-channel campaigns • Enhancement of the user experience to improve the presentation of onsite marketing activities
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BRAUN Hamburg
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Germany
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Textile Manufacturing
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1 - 100 Employee
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Head of Brand and Content
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Jan 2018 - Aug 2020
Hamburg und Umgebung, Deutschland • Leading the social media, email marketing, content departments, as well as the in-house photo studio team • Responsible for all offline and online communications towards the customer •Conception and supervising multichannel content campaigns • Leading onsite & email marketing projects for an improved customer experience and user journey • Leading change processes within the content teams for efficient daily operations, better internal communication and stronger creative output
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Montblanc
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Germany
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Retail Luxury Goods and Jewelry
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700 & Above Employee
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Manager Digital Marketing Communications
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Jul 2017 - Nov 2017
Hamburg und Umgebung, Deutschland • Conception, planning and integration of international Marketing campaigns (digital & classic) • Planning and implementation of digital content across all communication channels • Conception and supervising photo- and video productions • Development of CI guidelines for global content quality assurance • Contact person for requests of all international markets and category management • Management of partner agencies, photographers and service providers
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Mytheresa
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Germany
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Retail Luxury Goods and Jewelry
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700 & Above Employee
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Team Lead Content & Campaign Strategy
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Jul 2016 - Jun 2017
• Team lead of the content and campaign strategy team • Management of creative assignments, delegation of responsibilities to relevant team members, mentorship of the team and recruiting of new team members • Responsible for inspirational, up-selling onsite marketing campaigns across all devices and communication channels • Continuously monitoring and evolving UX/UI and content through A/B testing and web analytics • Implementation and evaluation of a 360° campaign strategy… Show more • Team lead of the content and campaign strategy team • Management of creative assignments, delegation of responsibilities to relevant team members, mentorship of the team and recruiting of new team members • Responsible for inspirational, up-selling onsite marketing campaigns across all devices and communication channels • Continuously monitoring and evolving UX/UI and content through A/B testing and web analytics • Implementation and evaluation of a 360° campaign strategy focusing on personalized targeting
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Senior Content Campaign Strategist
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Dec 2014 - Jun 2016
• Built up a team of content & campaign strategy specialists • Responsible for strategic and conceptual onsite marketing activities • Developed and planned content across all communication channels • Managed the editorial planning by working closely with key departments • Onsite performance tracking with Google Analytics to monitor KPIs • Optimized the internal content management processes by introducing new workflows, meeting structures and global marketing game plans
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Fashion Editor / Shop Management
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Nov 2013 - Dec 2014
• Translated strategies into compelling, promotional and innovative creative concepts that engage the customer, drive traffic, increase the conversion rate and continue to build the brand’s relevance and desirability • Introduced content analytics to optimize the quality of all onsite placements • Improved and oversaw user experience projects making sure they are aligned with luxury fashion standards and are on brand
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Fashion Editor
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Nov 2011 - Nov 2013
Munich • Responsible for the creative content development and product selection for weekly editorial, commercial onsite and email marketing campaigns, still-life photo shoots and other seasonal creative content by working closely with buying, retail, copy and graphic design departments • Coordinated and produced high-end luxury fashion imagery for editorial and campaigns
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ELLE Magazine
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United States
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Book and Periodical Publishing
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700 & Above Employee
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Fashion Department
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Jan 2007 - Sep 2011
Germany • Pre- and on-set assistance to fashion editors on shooting imagery • Editorial responsibility for accessory & fine jewellery features and production of editorial and still-life stories • Keeping up with the latest trends and maintaining industry contacts while attending fashion weeks (Berlin, Milan) and international exhibitions
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Madame Magazin
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Germany
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Newspaper Publishing
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1 - 100 Employee
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Internship
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Jan 2006 - Mar 2006
• Interning in the graphic department by assisting the design team • Image research and layout of compelling magazine pages in InDesign
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Education
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AMD Akademie Mode & Design
2007, Fashion Journalism / Media Communications