Medicaid Billing specialist/ residential provider

• Jul 2013 - Present

Responsible for billing CAP services provided to the consumers served by Lindley Habilitation Services using the NC Medicaid web-based tool. Bill all services for caseload by the deadlines set up by the billing supervisor based on Medicaid schedules. Contact staff to make billing corrections by payroll deadlines. Currently reviewing daily notes for 150 clients served approving 7000 notes monthly.

Residential Provider

• May 2001 - Mar 2016

Provided hands on care for up to three children who required assistance with trachea care, stage four bed sore, feeding tubes, visual challenges, learning differences, ambulation and mobility, coordination of medical needs and appointments. Responsible for ordering, tracking and administration of as many as 25medications. Served as liaison, advocate and point of contact for family of origin, community resources, state and local officials.

Infant Toddler Family Specialist

• Jun 2006 - Jan 2012

Providing weekly educational component of multidisciplinary team to children age birth to 3 years old diagnosed with developmental delays in settings to include: child’s home or childcare center. Responsible for documentation of Intervention as well as coordinating services with Child Service Coordinator through the Children’s Developmental Services Agency of the Triad. Areas of specialty: children with Down Syndrome, children diagnosed as medically fragile and children diagnosed as multiply handicapped and or severely and profoundly delayed.

Owner

• May 2001 - Dec 2003

Provided Contract case management for the Local Community Alternatives Program/Mental Retardation/Developmental Disabilities (CAP-MR/DD) program. Qualified Developmental Disabilities Professional contracted for area agencies providing community support, training services in person centered planning and in home family training. Brainstormed, collaborated and encouraged parents and families as they raised their child diagnosed with special needs. Provided leadership and life purpose coaching with local, statewide, national and international clients

Case Manager II

• Jun 1995 - May 2001

Coordinated, monitored and facilitated services for case load of fifteen children and adults with significant developmental delay and/or mental retardation. Assessed needs, wrote team-driven treatment plans and budgets. Identified appropriate service providers, facilitated, coordinated and monitored services for clients and families.

Infant Toddler Family Specialist

• Jun 1993 - Jun 1995

Provided weekly educational component of multidisciplinary team to children age birth to 3 years old diagnosed with developmental delays in settings to include: child’s home or childcare center. Responsible for documentation of intervention, monitored progress and condition of client and family needs. Co-developed and implemented a comprehensive evaluation and quality improvement training program for all direct care employees of the Guildford Area Mental Health system.

Case Manager

• Jun 1992 - Jun 1993

Provided case coordination for 70 clients with HIV and AIDS. Raised public awareness through speaking engagements and program implementation. Served as task force member for Beacon Place and assisted in securing funding for Health-Tex Respite Care Nursery.

Director of Youth Ministries

• Jun 1990 - Jun 1992

Responsible for ministry programs for young person’s age 11-22. Organized multifaceted program staffed by volunteers on limited budget and worked with church staff of 20 to coordinate total programs.

Direct Care Staff

• Oct 1989 - May 1990

Provided direct care in a residential facility specializing in care for children diagnosed as profoundly developmentally delayed and medically fragile.

District Director

• Apr 1988 - Oct 1989

Recruited and promoted within Organization to Provide Leadership and reorganization to an Office that had experienced issues of Fraud and Community Mistrust. Assisted in turn around of national ranking from 152 out of 156 to number 6 out of 156 and restored community goodwill. Responsible for direction of a five county area, including supervision of eleven employees and coordination of over 400 volunteers involved in providing programs and services to persons with neuromuscular diseases. Produced and administered Western New York telethon raising over $1 million; raised $320,000 for local fundraising. Coordinated Local MDA clinic, summer camp, adult retreat weekend, and two support groups and extensive public awareness and media relations campaigns.

District Director

• Apr 1986 - Apr 1988

Responsible for direction of 14 county area, with responsibility for eight staff, coordination of 200 volunteers, coordination of five local clinics, staffing, creating programs for and Running annual summer camp for children diagnosed with a neuromuscular disease, extensive public awareness and media relations campaigns. Raised $265,000 for local programs, and produced and administered annual area telethon.

Patient Services Coordinator

• Nov 1984 - Apr 1986

Served two district offices, making services available to 1110 persons diagnosed with neuromuscular diseases and ranging in age from infancy to 88 years old Supervised 6 interns; recruited and coordinated volunteer base. Developed, implemented and monitored $249,000 budget. Developed program and totally managed summer camp for 150 children, recruiting volunteers to assist. Served as part of multidisciplinary team running four neuromuscular clinics, coordinated area telethon, recruiting volunteer support, and soliciting professional involvement and sponsorships coordinated appearances of local and state Poster Child Provided counseling to families and patients.

Consultant

• Nov 1984 - Jan 1986

Social Worker

• Dec 1983 - Nov 1984

Group Home Manager

• Aug 1983 - Dec 1983