Laura Miller

Director of Nursing Services at Nurses at Home
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Contact Information
us****@****om
(386) 825-5501
Location
Bloomfield, Connecticut, United States, US

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Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Director of Nursing Services
      • Jun 2021 - Present

    • United States
    • Hospitals and Health Care
    • 300 - 400 Employee
    • Assistant Director of Nursing
      • Mar 2020 - Jun 2021

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Administrator
      • Jan 2019 - Mar 2020

      Responsible for all day to day operations of the Home Health Agency. Skillfully developed departmental goals, objectives, standard of performance, policies and procedures. Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy. Developed system of staff communication that ensure proper implementation on treatment plans and comprehensive patient care. Interpreted and communicated new or revised policies to staff. Responsible for all day to day operations of the Home Health Agency. Skillfully developed departmental goals, objectives, standard of performance, policies and procedures. Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy. Developed system of staff communication that ensure proper implementation on treatment plans and comprehensive patient care. Interpreted and communicated new or revised policies to staff.

    • Hospitals and Health Care
    • 100 - 200 Employee
    • Branch Administrator
      • May 2017 - Jan 2019

      Overseeing and directing the patient care operations of the home care agency. Coordinating and completing assigned projects to effectively support the immediate and long range objectives of the company. Oversight of the eligibility of patients referred to home care services, planning for the services to be provided to patients and supervising their total home health care, implanting and maintaining administrative practices, agency philosophy, goals and policies which assure compliance with applicable state and federal regulations. Enhancing the profitability for the agency and providing motivation and retention of a qualified staff and assure the quality of services delivered. Reviewed branch processes, staff performance, and KPIs regularly to verify branch operations. Implemented customized coaching and development plans to close employee knowledge gaps and build important skills in line with branch targets. Worked diligently to deepen relationships, acquire new clients, and enhance service delivery to drive portfolio growth. Show less

    • United States
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Clinical Supervisor
      • Mar 2006 - May 2017

      Supervised the clinical team comprised of Registered nurses, Therapists, and Clinical Liaisons. Led Recruitment and hiring of clinical staff. Oversee and managed clinical and support staff in patient care activities. Developed and maintained quality care systems, including creating and improving medical policies and procedures. Provide ongoing education for field staff improving care to both the patient and families. Focus on health maintenance, health promotion, risk management and client education. Prioritizing /managing deadlines. Assisted team members and managers with task prioritization to maintain productivity. Show less

Education

  • University of Hartford
    Master of Science - MS, Registered Nursing/Registered Nurse
  • University of Hartford
    Bachelor of Science - BS, Registered Nursing/Registered Nurse
  • Capital Community Technical College
    Associate of Science - AS, Registered Nursing/Registered Nurse

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