Laura Metz
Home Care Provider at HomeInstead- Claim this Profile
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Topline Score
Bio
Experience
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HomeInstead
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200 - 300 Employee
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Home Care Provider
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Jun 2019 - Present
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Liberty Tax
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United States
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Accounting
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700 & Above Employee
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Tax Preparer
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Sep 2018 - May 2021
Answer phones and Scheduling appointments Greet customers, Prepare tax returns for refunds and monies owed on Federal and State returns on Liberty Tax System computer program. Open and close morning and night shifts. Help other tax preparers as needed, help with assisting in tax preparations. Answer phones and Scheduling appointments Greet customers, Prepare tax returns for refunds and monies owed on Federal and State returns on Liberty Tax System computer program. Open and close morning and night shifts. Help other tax preparers as needed, help with assisting in tax preparations.
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Liberty Tax Service
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United States
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Accounting
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100 - 200 Employee
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Tax Preparer
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Nov 2017 - Apr 2018
Answer phones with a pleasant and professional manner and scheduling appointments greet customers, prepare tax returns for refunds and monies owed on Federal and State returns on Liberty Tax Service computer system, open and close store per schedule. Reported sales and hours to managers of store and district manager Answer phones with a pleasant and professional manner and scheduling appointments greet customers, prepare tax returns for refunds and monies owed on Federal and State returns on Liberty Tax Service computer system, open and close store per schedule. Reported sales and hours to managers of store and district manager
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VIRGINIA BEACH SPCA
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United States
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Non-profit Organizations
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1 - 100 Employee
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Volunteer
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Mar 2013 - Oct 2014
Volunteer at the adoption center. Help to get the cats and kittens adopted out. Make sure they have fresh food and water. Clean kennels when needed. Participate in adoption events on weekends for the SPCA. Volunteer at the adoption center. Help to get the cats and kittens adopted out. Make sure they have fresh food and water. Clean kennels when needed. Participate in adoption events on weekends for the SPCA.
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Checkered Flag Auto Group
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Motor Vehicle Manufacturing
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100 - 200 Employee
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Title Clerk
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Jun 2009 - Jan 2013
Title Clerk Responsible for proofing and obtaining all information necessary for the Titling Department, including but not limited to, preparing detailed installment contracts for submission to lenders, verifying and posting details of business transaction, such as bill of sales, insurance, warranty contracts and vehicle purchases, compiling and sorting documents, preparing customer motor vehicle title applications for the Division of Motor Vehicles in the state of Virginia and out of states as well, handling customer inquiries, tracking all retail sales and assisting in physical inventory of state license plates and decals. Verifying and preparing of checks for the payoffs for traded vehicle liens. Assembling of all payoffs and contracts for lenders and sending them out by UPS for all Title Clerks and F&I Managers, Assisting F&I Manager in obtaining any pertinent information requested by the lenders. Reporting of daily deal counts to all F&I managers. Highly experienced in ADP, CVR and Title Tech Systems. Show less
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Jackson Hewitt Tax Service Inc.
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United States
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Financial Services
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700 & Above Employee
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Tax Preparer/Supervisor
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2007 - Jan 2013
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Checkered Flag Motor Car
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Smart Car Center Virginia Beach Blvd. Virginia Beach, VA. 23462
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Customer Service Coordinator
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Mar 2009 - Jun 2009
Customer Service Cordinator Answer Phones and schedule appointments for all 10 dealerships for the Service Departments Make outbound calls to schedule appointments for all special ordered parts and service specials for all Dealerships Service Departments Customer Service Cordinator Answer Phones and schedule appointments for all 10 dealerships for the Service Departments Make outbound calls to schedule appointments for all special ordered parts and service specials for all Dealerships Service Departments
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Checkered Flag Auto Group
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Motor Vehicle Manufacturing
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100 - 200 Employee
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Assistant Service Manager
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May 2003 - Oct 2008
Assistant Service Manager Responsible for consulting customers of needed auto repairs. Creating work orders, dispatching work to technicians. Communication and explanation of repairs with customers. Timely follow up with customers after repairs. Answer phones and schedule service appointments. Coordinating service loaners and keep monthly reports. Coordinating shuttle run pick ups for customers. Filling in for Inventory Manager with new car stock ins. Designing of different spreadsheet reports for job organization. Filling in for cashiers when needed. Show less
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Education
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Tidewater Community College
Certified Medical Administrative Assistant, CMAA and CPR -
Tidewater Community College
Administration in Business Management, Business Administration and Management, General -
Nebraska College of Business
Associate's degree, Accounting