Experience

CLARK CO SCHOOL DISTRICT

• United States
• 1 - 100 Employee

• Office specialist II

  • Apr 2019 - Present

  Payroll



Clark County School District

• United States
• Education Administration Programs
• 700 & Above Employee

• Library Assistant

  • Jan 2017 - Present



Hennepin County Medical Center

• United States
• Medical Practices
• 1 - 100 Employee

• Patient Services Coordinator

  • Jan 2015 - Apr 2016

  Work as front desk staff in Senior Care Clinic. Schedule patients; check in patients for their appointments. Verify demographic information and update as needed in EPIC. Confirm insurance information through EPIC, HMFI or via insurance company websites. Check out patients from their appointments and schedule follow-up appointments or other appointments ordered. Receive faxes for orders and prescriptions and forward to physicians for signatures. Answer phone and schedule and or change… Work as front desk staff in Senior Care Clinic. Schedule patients; check in patients for their appointments. Verify demographic information and update as needed in EPIC. Confirm insurance information through EPIC, HMFI or via insurance company websites. Check out patients from their appointments and schedule follow-up appointments or other appointments ordered. Receive faxes for orders and prescriptions and forward to physicians for signatures. Answer phone and schedule and or change appointments and answer questions. Call transportation companies for patients and arrange transportation to and from clinic. Show more Show less



Sensata Technologies

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Administrative Assistant

  • Aug 2012 - Jan 2015

  Operate front desk and welcome visitors. Answer phone, screen calls, take messages, forward or page over intercom to proper person. Open, sort and distribute mail. Scan test sheets using online program and check for documents in computer file. Match invoices to packing slips for AP. Review invoice and payment entries using Oracle program and check for accuracy. Run reports via PSMRP and Excel. File, mail invoices and other documents. Complete and submit expense reports for all employees and… Operate front desk and welcome visitors. Answer phone, screen calls, take messages, forward or page over intercom to proper person. Open, sort and distribute mail. Scan test sheets using online program and check for documents in computer file. Match invoices to packing slips for AP. Review invoice and payment entries using Oracle program and check for accuracy. Run reports via PSMRP and Excel. File, mail invoices and other documents. Complete and submit expense reports for all employees and managers via Concur website. Order meals for staff meetings and company functions. Schedule meetings for conference room. Order general office supplies and maintain supply closet. Show more Show less



Muscatine Veterinary Hospital

• United States
• Construction
• 1 - 100 Employee

• Receptionist

  • Nov 2007 - May 2010

  Schedule appointments, answer phone, take messages for Doctors or other staff members. Invoice customers and apply customer payments to accounts. Provide dismissal instructions after appointments or procedures. Fill prescriptions for patients according to Veterinarian instructions. Check in patients and explain surgery procedures. Do reminder/sales calls for vaccinations or products due and also do reminder calls for next day surgeries. Set up new clients and patients. Mail or fax… Schedule appointments, answer phone, take messages for Doctors or other staff members. Invoice customers and apply customer payments to accounts. Provide dismissal instructions after appointments or procedures. Fill prescriptions for patients according to Veterinarian instructions. Check in patients and explain surgery procedures. Do reminder/sales calls for vaccinations or products due and also do reminder calls for next day surgeries. Set up new clients and patients. Mail or fax vaccination or history information as requested. Prepare daily bank deposit and balance sheet. Show more Show less



The University of Iowa Hospitals and Clinics

• Patient Account Representative

  • Jun 2005 - Sep 2007

  Work with patients and insurance companies to resolve billing and insurance claim issues in person and over the phone. Answer phone calls coming into the departments and resolve the issue in question or transfer caller to area requested. Collect and post patient payments to accounts and/or to specific visits in person or over the phone. Verify, change and or add health insurance information to accounts and update demographic information. Register patients. Add payers to visits and bill and or… Work with patients and insurance companies to resolve billing and insurance claim issues in person and over the phone. Answer phone calls coming into the departments and resolve the issue in question or transfer caller to area requested. Collect and post patient payments to accounts and/or to specific visits in person or over the phone. Verify, change and or add health insurance information to accounts and update demographic information. Register patients. Add payers to visits and bill and or re-bill visits. Set up payment plans for patients. Explain payment plan guidelines to patients. Maintain daily cash bag and balance individual batch each day. Occasionally do close day batch balancing for department or assist with close day. Contact departments to obtain estimate information for patients. Review collection balances with patients and post payments to visits in collection. Complete spreadsheets for patients requesting detailed information regarding their account. Work to resolve claim issues. Show more Show less



Miller, Harrison & Beckey Insurance Company

• Licensed Insurance Agent, Agent Assistant

  • Oct 2000 - Dec 2004

  Work as a licensed insurance agent CSR in the Personal lines department of an Independent Insurance Agency. Take client phone calls and process their specific requests. Make or request changes on insurance policies by e-mail, fax, and memo or company website. Renew current policies; write new policies for home, auto, watercraft, and motorcycles. Provide quotes for prospective clients. Invoice all agency billed policies and monitor direct- billed policies. Report claim information to… Work as a licensed insurance agent CSR in the Personal lines department of an Independent Insurance Agency. Take client phone calls and process their specific requests. Make or request changes on insurance policies by e-mail, fax, and memo or company website. Renew current policies; write new policies for home, auto, watercraft, and motorcycles. Provide quotes for prospective clients. Invoice all agency billed policies and monitor direct- billed policies. Report claim information to company claim departments. Work with individual company underwriters, adjusters, policy processors, and billing representatives. Assist and train new agents. Show more Show less