Laura Matteo
Associate, Grantmaking and Communications at Cuyahoga Arts & Culture- Claim this Profile
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Bio
Experience
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Cuyahoga Arts & Culture
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United States
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Government Administration
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1 - 100 Employee
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Associate, Grantmaking and Communications
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Sep 2022 - Present
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The Fine Arts Association
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Performing Arts
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1 - 100 Employee
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Development & Finance Assistant
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Feb 2021 - Sep 2022
• Maintaining multiple databases, processing all contributed income through DonorPerfect, writing and tracking grant requests, and digitizing processes to increase efficiency and accuracy • Preparing development collateral and preparing bulk solicitation mailings, and creating graphics and content for email marketing and social media to maintain an above average donor retention rate of 46% • Using Quickbooks Online to track, process, and pay accounts payable, creating journal entries, assisting in preparation of payroll, and assisting in preparation of annual audit and new year changeover • Providing clerical support to Director of Development and Manager of Finance while acting as liaison to other departments Show less
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Quail Hollow Country Club
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Concord Twp, OH
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Server
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Jul 2020 - Feb 2021
• Worked individually and in collaboration with others to provide excellent, efficient customer service to country club members in the dining room and on the golf course, maintaining ClubCorp standards and going above and beyond for members and guests • Strived toward daily sales goals and quickly adapted to changing needs in a fast-paced service environment • Built relationships with members to create a welcoming and familiar environment • Worked individually and in collaboration with others to provide excellent, efficient customer service to country club members in the dining room and on the golf course, maintaining ClubCorp standards and going above and beyond for members and guests • Strived toward daily sales goals and quickly adapted to changing needs in a fast-paced service environment • Built relationships with members to create a welcoming and familiar environment
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Equipment & Controls, Inc.
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United States
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Automation Machinery Manufacturing
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100 - 200 Employee
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Sales Administrator
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Apr 2019 - Apr 2020
• Maintained and updated internal systems to reflect changes in pricing and inventory • Assisted with creation of quotes, organization and maintenance of files, preparation for office-wide events, and other tasks as needed • Maintained and updated internal systems to reflect changes in pricing and inventory • Assisted with creation of quotes, organization and maintenance of files, preparation for office-wide events, and other tasks as needed
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Cleveland Play House
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United States
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Performing Arts
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1 - 100 Employee
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Arts Administration Apprentice
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Aug 2019 - Mar 2020
• Drafted contracts for artists in all major unions, maintained artistic tracking paperwork, tracked department finances, updated and managed organization calendar in ArtsVision, and managed department files • Assisted Producing Associate and Associate Producer with coordinating first rehearsal and opening night artist materials, Guest Artist Participation requests, logistical needs for local casting appointments, and other administrative needs • Assisted with producing CPH Playbill; collected and edited artists biographies, reviewed proofs, and collected edits from staff • Acted as Young Performer Supervisor for cast members under the age of 18 in CPH’s production of A Christmas Story Show less
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Walt Disney World
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United States
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Entertainment Providers
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700 & Above Employee
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Disney College Program Participant
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Aug 2018 - Jan 2019
• Provided courteous and efficient customer service to Guests of Walt Disney World parks while upholding safety standards and maintaining Show of the parks • Engaged and interacted with guests of different backgrounds and with different needs, working to meet needs and create magical memories • Presented, suggested, and sold Disney merchandise while creating happiness for Guests • Provided courteous and efficient customer service to Guests of Walt Disney World parks while upholding safety standards and maintaining Show of the parks • Engaged and interacted with guests of different backgrounds and with different needs, working to meet needs and create magical memories • Presented, suggested, and sold Disney merchandise while creating happiness for Guests
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Cain Park
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Cleveland Heights, OH
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PR/Marketing Coordinator
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May 2018 - Aug 2018
• Created and executed marketing and public relations efforts including press releases, email marketing blasts, media relations, special events promotions, displays, flyer/poster design & distribution, social media marketing, and others • Assembled social media plans, managed organization accounts, and enhanced profiles to increase social media followers • Staffed events and provided excellent customer service for visiting patrons • Created and executed marketing and public relations efforts including press releases, email marketing blasts, media relations, special events promotions, displays, flyer/poster design & distribution, social media marketing, and others • Assembled social media plans, managed organization accounts, and enhanced profiles to increase social media followers • Staffed events and provided excellent customer service for visiting patrons
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John Carroll University
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United States
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Higher Education
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700 & Above Employee
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Human Resources Student Worker
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Aug 2017 - May 2018
• Assemble and organize materials for various meetings• Data entry in Banner Forms software • Follow and maintain extensive organizational filing system, and other clerical tasks as needed
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Student Assistant
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Aug 2015 - May 2018
• Create publicity tools through Adobe Photoshop to promote all school productions and auditions• Collaborate with production teams to collect and organize information and create production playbills• Communicate between departments to effectively promote and publicize productions
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Student Assistant
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Aug 2014 - May 2016
• Organized and entered mail, packages, and corresponding data into computer systems• Delivered departmental mail and communicating with many faculty • Provided courteous and efficient customer service
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Playhouse Square
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United States
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Performing Arts
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100 - 200 Employee
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Community Engagement and Education Intern
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Apr 2016 - May 2018
• Coordinated internal and external communication and planning for the first annual Broadway Buzz College Open House • Attend staff meetings and assist in the preparation and execution of events such as the Family Theater Day, Sensory Friendly Performances, Broadway Buzz, The Dazzle Awards, Fair on the Square, and Broadway Summer Camp • Prepare promotional signs, cards, programs, and videos for Broadway Buzz and other departmental events • Fulfill administrative and clerical needs for Community Education and Engagement staff Show less
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THE MUSICAL THEATER PROJECT
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United States
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Performing Arts
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1 - 100 Employee
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Intern
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Jun 2017 - Aug 2017
• Assisted in the preparation for TMTP events through contract execution, marketing strategies, group sales campaigns, data analysis, and other various projects • Prepared and executed marketing plans for The Song is You! concert series; updated web pages through WordPress, distributed flyers, and provided customer service at events • Provided TMTP staff with event and clerical support • Assisted in the preparation for TMTP events through contract execution, marketing strategies, group sales campaigns, data analysis, and other various projects • Prepared and executed marketing plans for The Song is You! concert series; updated web pages through WordPress, distributed flyers, and provided customer service at events • Provided TMTP staff with event and clerical support
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Cain Park
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Cleveland Heights, Ohio
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PR/Marketing Intern
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Jun 2017 - Aug 2017
• Created and executed marketing and public relations efforts including media relations, special events promotions, displays, flyer/poster design & distribution, and social media marketing through Hootsuite • Greeted audience members and assisted with customer relations at events • Provided Cain Park staff with event and clerical support • Created and executed marketing and public relations efforts including media relations, special events promotions, displays, flyer/poster design & distribution, and social media marketing through Hootsuite • Greeted audience members and assisted with customer relations at events • Provided Cain Park staff with event and clerical support
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Education
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John Carroll University
Bachelor’s Degree, Theatre Arts Management -
Regent's University London
Study Abroad -
Lake Catholic High School