Senior Software Engineer

• Mar 2023 - Present

Technical Lead

• Dec 2021 - Present

● Served as the technical lead of an agile software engineering squad● Aligned with leadership and other stakeholders (product, UX, marketing, etc) to scope, define, and prioritize upcoming initiatives● Collaborated with data engineering and analytics teams to facilitate insightful and efficient data collection and analysis● Drove the design, architecture, and implementation of core microservices and applications● Upheld best engineering practices across the team and the entire engineering organization● Managed projects and parallelized engineering tasks to ensure completion of key deliverables● Reallocated engineering resources as required for large projects and initiatives● Played a key role in the hiring loops of several teams across the organization Show less

Software Engineer

• Feb 2021 - Mar 2023

● Developed back-end APIs across microservices using Java, Typescript, and TypeORM● Developed front-end features using React, Typescript, FreeMarker, and jQuery● Managed PostgreSQL and MongoDB databases● Monitored deployment and performance with Concourse, Kubernetes, Grafana, and Loki● Interviewed, onboarded, and mentored new engineers● Resolved critical production issues using tools like Opsgenie, Grafana, Prometheus, Loki, etc.

Software Engineer

• Apr 2019 - Feb 2021

● Developed full-stack features and internal tools for Zipcar in Java, Groovy, React, Typescript● Developed cross-organizational back-end APIs for core services shared among ABG subsidiaries● Experimented with test hardware to investigate firmware-to-server communication issues● Monitored relevant business metrics, such as percentage of vehicles available, and focused development toward improving those metrics● Interviewed, onboarded, and mentored new co-ops● Part of an on-call rotation responsible for quickly investigating, triaging, monitoring, and resolving critical production issues using tools like Opsgenie, New Relic, Grafana, Loki, etc. Show less

Software Engineer Co-op

• Jan 2019 - Apr 2019

● Developed back-end features in Java and Groovy for Zipcar’s pricing system● Rebuilt the Zipcar pricing system’s internal quote tool in React and Typescript● Completed the extraction of a microservice and relevant data from an internal monolith bydeprecating relevant endpoints, using New Relic to monitor and clean up leftover activity inthe monolith, and then transferring data control to the microservice

Software Engineer Intern

• Jun 2018 - Sep 2018

● Developed front-end features of the Rabbit web application in JavaScript ● Debugged critical front-end production issues using Chrome and Firefox Developer Tools ● Developed front-end features of the Rabbit web application in JavaScript ● Debugged critical front-end production issues using Chrome and Firefox Developer Tools

Head Instructor

• Aug 2017 - Jun 2018

Assistant Head Instructor

• Aug 2015 - Aug 2017

● Hired, scheduled, and trained teachers at multiple HS2 Academy branches● Coordinated regularly with HR and administration to improve branch-wide workflow● Collaborated with the Curriculum Team to develop, revise, and optimize curricula● Provided guidance to administration as needed, including basic IT support● Tested and optimized features and user interface of company website

Instructor

• Mar 2015 - Aug 2015

● Mentored students in academics, standardized testing, and career development● Taught intensive SAT, ACT, general standardized test prep, and academic preview courses● Guided students in academic writing and literary analysis

Homework Club Coordinator

• Dec 2013 - Aug 2015

● Managed the “Homework Club”, monitoring up to 50 students and between 2-8 teachers● Scheduled and organized 1-on-1 Student-Teacher collaboration to improve student grades● Coordinated the individualized academic attention for the diverse needs of 200 students, grades 6-12● Graded and edited practice SAT and ACT essays, offering feedback for score improvement● Provided guidance to administration as needed, including basic IT support

Homework Club Monitor / Administrative Assistant

• Feb 2013 - Dec 2013

● Completed weekly Grade Tracking to monitor student progress● Coordinated with Head Instructor to implement study plans for struggling students ● Assisted with miscellaneous administrative duties as needed, including phones, emails, and filing● Served as the head of support for all HW Club-related issues

Lobby Host

• May 2013 - Oct 2013

● Scheduled and recorded all company services through KennelConnection software● Facilitated frequent, honest communication between clients and all staff● Monitored phone lines and cash register● Followed standard documentation, cash, and credit protocols

Playgroup Leader

• Mar 2013 - Oct 2013

● Monitored and led playgroups of up to 18 dogs, grouped by size and temperament● Provided mental and physical enrichment along with consistent positive-reinforcement-based training for daycare and boarding dogs● Ensured that proper care, medication, and cleaning protocols were followed at all times

Bartender

• May 2012 - Oct 2012

● Managed, stocked, and cleaned both front and back of bar ● Handled fine wines, draft and bottled beers, illuminated beer towers, and sake cocktails ● Cut and restocked garnishes, polished glassware, and assisted servers and food runners ● Provided personalized customer service while maintaining health and sanitation standards ● Operated a standard touch-screen POS system ● Managed, stocked, and cleaned both front and back of bar ● Handled fine wines, draft and bottled beers, illuminated beer towers, and sake cocktails ● Cut and restocked garnishes, polished glassware, and assisted servers and food runners ● Provided personalized customer service while maintaining health and sanitation standards ● Operated a standard touch-screen POS system

Student Supervisor

• Feb 2011 - Sep 2012

● Supervised and trained other student employees● Operated and adapted to multiple POS systems● Facilitated communications between career employees and student employees● Created programs to review and improve the training of future student employees

Student Team Member

• May 2009 - Feb 2011

● Took food orders, prepared food, washed dishes, cleaned tables, restocked front and back of house● Implemented and maintained proper sanitation and health standards● Enhanced customer service by ensuring cleanliness, prompt assistance, and friendliness

SAT Teacher and Tutor

• Jan 2010 - Jun 2011

● Completed intensive one-month teaching training involving classroom engagement, test-taking strategies, motivation, and score improvement ● Created lesson plans to engage and entertain teenagers while employing a similarly intensive student curriculum ● Learned to mentor and guide high school juniors in both a group setting and a one-on-one setting ● Completed intensive one-month teaching training involving classroom engagement, test-taking strategies, motivation, and score improvement ● Created lesson plans to engage and entertain teenagers while employing a similarly intensive student curriculum ● Learned to mentor and guide high school juniors in both a group setting and a one-on-one setting