Laura Lee-Hillier

Office Administrator at Technoswitch
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Contact Information
us****@****om
(386) 825-5501
Location
ZA
Languages
  • English Native or bilingual proficiency

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Experience

    • South Africa
    • Public Safety
    • 1 - 100 Employee
    • Office Administrator
      • Oct 2021 - Present

    • Education Administration Programs
    • 1 - 100 Employee
    • Branch Administrator
      • May 2015 - Sep 2021

    • United States
    • Manufacturing
    • 700 & Above Employee
    • Sales/Office Administrator
      • Apr 2012 - Apr 2015

      Responsibilities • Process Game orders Nationally for Energizer & Schick • Checking pricing and stock availability on orders received from Game RDC’s nationally • Creating and updating sales reviews for Game National, Spar National, Toyzone National, Makro National, ToysRUs National, Boxer National, Builders National • Creating and updating sales reports for Pick N Pay KZN & Eastern Cape, Checkers KZN & Eastern Cape • Follow up on orders/queries for KZN & Eastern Cape retail stores on Proteus • Update National Promotional Grid for Energizer & Schick • Order and action distribution of all Point of Sale for all regions • Follow up on Point of Sale to be delivered / distributed on time and to the correct destination • General office administration & management • Recording and compiling Petty cash recon on a monthly basis • Ordering and distributing of office supplies • Answering switchboard calls and handling queries • Purchasing office cleaning supplies and groceries • Creating and distributing gift hampers for customers • Handling customer complaints, queries and returns/replacements • Arrange courier services and delivery of stock • Compile monthly expense claims for manager • Receiving stock • Generating free stock invoices and organising stock for reps to deliver to customers Reason for Leaving: Retrenchment Show less

    • Personal Assistant
      • Nov 2011 - Mar 2012

      Responsibilities • Reading, monitoring and responding to the principal email account • Answering calls and handling queries • Preparing correspondence on the manager’s behalf • Liaising with staff, clients, etc. • Booking meetings • Organising travel and preparing itineraries • Writing minutes • Taking dictation • Planning, organising and managing events • Managing a budget for advertising and marketing a development • Conducting research on the internet • Searching for properties/owners details using Lightstone and Windeed • Preparing presentations • Preparing documents for meetings • Managing and updating filing and office systems • Typing documents • Sourcing and ordering stationery and office equipment • Handling and reconciling petty cash • Running personal errands • Online marketing campaigns using Google Adwords • Organising the upkeep and maintenance of the property the company resides in • Updating and maintaining a tracking schedule • Collection and distribution of post Reason for Leaving: Temporary contract Show less

    • Domestic Underwriter
      • Dec 2009 - Oct 2011

      Responsibilities Responsible for all policy amendments, confirmation letters to clients • Responsible for all renewal letters to clients and if alternate quotes required then obtaining alternative quotes • Diarising outstanding endorsements and following up • Work on online system on all insurers, doing changes printing out endorsements • Dealing with clients telephonically and assisting them • Responsible for two new group schemes which may come on board, issuing of policies, sending out to clients • Unpaid debit order letters and endorsement letters to clients • Obtaining quotes from insurance companies when current clients add items to policies Reason for Leaving: Further career development Show less

    • Personal Assistant / Sales Assistant
      • Apr 2007 - Dec 2009

      Responsibilities • Typing and responding to emails on behalf of the Manager • Booking flights, car hire & accommodation • Organising & scheduling of meetings • Opening and Distributing post • Ordering of Stationary and sundry items • Establishing & maintaining a filing system • Liaising with clients • Creation of Brochures & Advertising material • Creating client databases • Creating sales charts & price lists for the developments • Creating brochure packs for clientele • Liaising with Estate Agents • Drawing up of sales agreements & all relevant documentation • Updating existing Sales Documents • Sending advertising via email (using Mail Merge on Microsoft Word and Microsoft Excel) • Sending advertising via fax & post • Banking cheques & depositing money of behalf of the company • Sitting “On Show” on behalf of the in house Estate Agents • Creating client databases from contacts collected by the Estate Agents Show less

    • Marketing / Personal Assistant / Marketing / Sales
      • Sep 2004 - Apr 2007

      Responsibilities • Dealing with clients from first contact to final delivery of work : a. Quotation request from client b. Quotation request to estimator c. Sending quotation to client d. Order received e. Send proof f. Proof finalised g. Job completed & delivered • Assisting in production of factory - In the absence of a Production Manager • Following up status of jobs & ensuring delivery of jobs in the factory • Delivering jobs and proofs to clients • Sending advertising via email, fax & post using Mail Merge on Microsoft Word and Microsoft Excel • Invoicing in Great Plains software • Loading stock into Great Plains • Creating Work Tickets on Great Plains • Entering and submitting sales for the branch on a monthly basis • Organising company events (Internal Launch & Christmas Party) Clients : Beds for Africa Accelerated Christian Education (ACE Ministries) Xtreme Enterprises Durban Solid Waste Approved Auto KZN MCC (Kwa-Zulu Natal Medical Care) Goodersons Group Reason for Leaving: Company closed Durban branch Show less

    • South Africa
    • Advertising Services
    • 1 - 100 Employee
    • P.A. to Owner / Reception / Deliveries
      • Jun 2003 - Sep 2004

      Responsibilities • Creating & Updating spreadsheets for tracking jobs and quotes • Answering switchboard, screening calls and forwarding as necessary • Quoting and pricing for customers • Faxing & emailing quotes • Typing of various correspondence • Typing correspondence using a Dictaphone • Receiving all emails and distributing them to the appropriate people on two separate email identities • Filing • Helping construct Roller-banners • Creating and launching an email marketing campaign using email marketing software, Vertical response, to send Email Adverts to a 5000 member database every fortnight • Creating graphics / artwork for the Email Advertising Campaign using Corel Draw 10 • Updating member list database for email marketing campaigns • Preparing and delivering consignments (Durban & Pietermaritzburg) • Contacting clients to invite them to exhibitions (Markex 2004 - A Branding Expo) and sending out invitations (+ - 300 clients) • Monitoring and purchasing of all stationary & computer consumables • Booking flights, car rental & accommodation • Following up on leads from exhibitions with Thank You letters and company promotional material • Creating and updating client database and form letters, envelopes and mailing labels for Mail Merge using MS Excel and MS Word Reason for Leaving: Further career development Show less

Education

  • Westville Girls High
    Grade 12
    1992 - 1996
  • Westville Girls High School
    High School
    1992 - 1996

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